Back

Applewood Kia Surrey

Surrey, BC

2.9
56 Reviews

16299 Fraser Hwy

Surrey, BC

V4N 0G1

Directions

By Type

56 Reviews of Applewood Kia Surrey

April 27, 2014

Fantafabulous experience I went to Kia Applewood to look at the Kia Forte and test drive it and check out the prices. Jack Doherty spotted me and my husband while we were pa More

by MManju
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Doherty and Alexander
October 14, 2013

We chose Surrey Applewood Kia after trying 2 other dealerships that didn't meet our requirements... and third time was definitely a charm.. Rich was great to work with. Friendly, knowledgeable and hel More

by flmartineau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Orzol
September 26, 2013

I would like to thank all the staff as my car hunt was a night mare.I went to several dealers and not one of them asked my needs or concerns Gurpreet addressed all of my concerns and guided me to a my Optim More

by daniellebjornson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gurpreet Singh, Nicholas Terezakis
September 04, 2013

Our truck broke down and we needed a vehicle as soon as possible. Kevin greeted me on the lot and asked me what I was looking for I mentioned the KIA Rio that I was looking at and he asked me if there was More

by wendyannebc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin and Claudine, Nicholas Terezakis
August 09, 2013

I came in looking to trade in my current car, was originally thinking i couldn't afford the Kia that i wanted but the staff found me the exact car that matched my criteria and called me back to have More

by 8jenn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin , Rich Orzol
June 21, 2013

I bought a kia 2 years ago. Was running fine up until a few months back. I have been back to the dealership to have it checked out (3) times and they cannot find any problems. The service dept said they di More

by enzotesta
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
Aug 23, 2013 -

Applewood Kia Surrey responded

Hello We stand behind our product and service work 100%. We would certainly like to have a look at your vehicle and diagnose the problem for you. What year and model is your KIA? Have you done all your previous service work at Applewood KIA ? Please call and ask for Carlyn our Fixed Operations manager and she will book an appointment to have your vehicle in as soon as possible. 604-635-3010

Aug 23, 2013 -

Applewood Kia Surrey responded

We at Applewood Kia would love to take a look at it again and try to fix it for you. When is a convenient time that you can bring the car in?

June 12, 2013

I had never purchased a car before on my own and had no idea what I was getting myself into. Being a woman, I had heard a million horror stories about how male car salesmen take advantage of you, increase More

by amcdonald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Forsythe
May 25, 2013

Being in the sales business myself, too often are the negatives brought to a managers attention so I always try and go out of my way to bring positive news about staff when an effort like Andrews is give More

by BraedenSmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 08, 2013

Crystal was very helpful, especially when dealing with Peter & Nick. She was also great on delivery as her knowledge of the vehicle was very impressive. More

by burkezal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Terezakis
April 05, 2013

Very upsetting experience. The dealer, named Rich Orzol, did not treat me well and embarrassed me in front of my family. He walked away saying "I am done here" He kept asking me what my budget wa More

by jimmybo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Orzol
May 02, 2013 -

Applewood Kia Surrey responded

Rich Orzol is the #1 sales consultant in Canada for KIA. He has won many awards and is considered the Top sales consultant in both Sales and Service and ranks among the top in Customer Satisfaction in Canada.

...
5