Applewood Kia Surrey

We chose Surrey Applewood Kia after trying 2 other dealerships that didn't meet our requirements... and third time was definitely a charm.. Rich was great to work with. Friendly, knowledgeable and hel dealerships that didn't meet our requirements... and third time was definitely a charm.. Rich was great to work with. Friendly, knowledgeable and helped us get through all the purchase details in record time ( but didn't make us feel like we were being rushed in to anything). The entire staff were great... from Michael, Claudine, Holly, Gina to the service dept that had our added accessories on before the paperwork was complete. We are loving our new Sportage... thanks go out to all of you for being such a great team!! More

I would like to thank all the staff as my car hunt was a night mare.I went to several dealers and not one of them asked my needs or concerns Gurpreet addressed all of my concerns and guided me to a my Optim night mare.I went to several dealers and not one of them asked my needs or concerns Gurpreet addressed all of my concerns and guided me to a my Optima which say no more wow . The team really make you feel special which means a lot to me and will never buy from another dealer these guys are great. The General Sales Manager Michael came out and asked if I had any other questions on the price or the payment he explained it over again so I was clear. Nick say nothing more great service and the follow up was great. Now I recommend all my friends to stop in and I suggest you do before you make your next purchase. D M Bjornson More

Our truck broke down and we needed a vehicle as soon as possible. Kevin greeted me on the lot and asked me what I was looking for I mentioned the KIA Rio that I was looking at and he asked me if there was possible. Kevin greeted me on the lot and asked me what I was looking for I mentioned the KIA Rio that I was looking at and he asked me if there was anything I wanted to know about the car. He answered all of my questions quickly and clearly. He mentioned a few other vehicles that they had but once he realized that I was set on the Rio he didn't mention them again which was nice as there was no pressure to get into something I didn't really want. He suggested a test drive and after pointing out a few of the special features we were out on the road. I loved the car and how it handled and any questions I had Kevin answered immediately. Once back on the lot he asked me a few more questions and introduced me to the manager Michael who also asked if I had any questions. I was then taken upstairs to the business offices where Nick and Claudine worked hard at getting the best financing deal for me. When all was said and done and all of the papers were signed Kevin went over a few more things with me and then took me out to my new car waiting for me with a full tank of gas and made sure I was comfortable with my new car. The overall experience was a 10+ and I believe the first impression I got from the wonderful staff at Applewood KIA will continue. Thanks again for making my car buying experience a wonderful stress-free one. More

I came in looking to trade in my current car, was originally thinking i couldn't afford the Kia that i wanted but the staff found me the exact car that matched my criteria and called me back to have originally thinking i couldn't afford the Kia that i wanted but the staff found me the exact car that matched my criteria and called me back to have me look at it. I got an amazing deal they matched what other dealerships had offered me in terms of extras and I was very impressed with how i was treated. Very friendly and not pushy at all! Wonderful customer service, i will recommend them to family and friends. More

I had never purchased a car before on my own and had no idea what I was getting myself into. Being a woman, I had heard a million horror stories about how male car salesmen take advantage of you, increase idea what I was getting myself into. Being a woman, I had heard a million horror stories about how male car salesmen take advantage of you, increase prices, sell you things you don't need, etc. I did a lot of research and I decided to email Jake Forsythe. He called me back and we set up a meeting for the following week. I gave him my budget and my rules, and he was able to absolutely fulfill exactly what I needed and ended up saving me about $100/month overall. I would not hesitate to recommend him or any of the other people who work at Applewood Kia in Surrey. I will definitely be a return customer!! More

Being in the sales business myself, too often are the negatives brought to a managers attention so I always try and go out of my way to bring positive news about staff when an effort like Andrews is give negatives brought to a managers attention so I always try and go out of my way to bring positive news about staff when an effort like Andrews is given. He has gone above and beyond all my expectations of a sales consultant. He has given me, by far, the best customer experience I have had at any store. Is attitude towards myself and Kia as a company is exceptional. More

Crystal was very helpful, especially when dealing with Peter & Nick. She was also great on delivery as her knowledge of the vehicle was very impressive. Peter & Nick. She was also great on delivery as her knowledge of the vehicle was very impressive. More

When I walked into the dealership, Crystal was the first person to greet us. There was a lot going on however she took the time to answer all my questions. In turn she asked the right questions only to fi person to greet us. There was a lot going on however she took the time to answer all my questions. In turn she asked the right questions only to find that if I got out of my current lease I could save a lot of money and actually own a car. The next thing you know we were off for a test drive and visiting with Nicholas to work out the financial details. All within 3 hours I owned a new car! Everyone was happy, efficient, and respectful of my time. I have received lots of follow up customer service calls that I do appreciate. I'm very happy with my Kia Optima and very pleased with both Crystal and Nicholas for their excellent customer service! Thanks, Dallas More