Ancaster Toyota
Ancaster, ON
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62 Reviews of Ancaster Toyota
Car burning oil from inception,afther hearing a different excuse from 4 different dealers regarding the loss of oil Ancaster Toyota starts a 1000 km oil check for the 8000km oil change 6 months requierment. excuse from 4 different dealers regarding the loss of oil Ancaster Toyota starts a 1000 km oil check for the 8000km oil change 6 months requierment.Afther 5000km and 6 months duration (i never drive enough kilometers and my 6 months expire before reaching 8000km) the note my car is using 1.7 liters of oil!!!! however they do not mention in the paper work that the mileage is not 8000km !!! creating the impression my car burns 1.7 liters of oil every 8000km !!!I am told to wait for a phone call,they will be contacting Toyota Canada on my behalf ,a year later,email sent and phone messages left at the dealer,I am told afther (via email) a year of waiting by by Ms.Potter Service Mananger that all papaers have been sent to Toyota Canada !By now I am only couple months away from the warranty expiering and nothing has been done but lip service.Heard excuses like"way do you wary,you have extended warranty",the extended warranty I have paid for myself and is not a gift from Toyota my repply went,"o you know they are busy with the Lexus issue" my answer,I am not driving a Lexus.I can not believe the level of ignorance and very poor quality service from Toyota and their dealerships,now I am redoing the oil check at another toyota dealer and they seem to be the twins of the Ancastwer Toyota type.Also a rattling noise started no from the catalitic converter area the car sounds like a coffe grinder while accelerating from 0 to 60 km in hour the answer from the Upper James Toyota dealer,use premium gasoline instead,we do not heaer the noise,the noise is normal,etc etc,well if the noise is normal why are they asking me to use premium gasoline ??? it is amazing how you can go to 4 different delars with the same issues and here 4 different explanations all togheter.I have neve eever in my life and I am 50 years old and driving for 32 years neww and old cars a company with a bigger ego and attitude than Toyota !!!! I have come across on the web on a very similar issue of oil consumption and Toyota cahnged his engine block (USA driver) I have made a point since 3 years now to ask all Toyota camry owners that I meet regareding oul consumption,guess what ,not one driver has mentioned oil consumption of any kind !!!Wake up Toyota Canada and Ancaster Toyota and other delars alike and aknowledge when you manufacture a LEMON and try to fix the problems instead of looking the other way ! I will never buy a Toyota again !!!! Buyers beware. More
1. Carpet damage due to a mechanical failure (fixed under 1. Carpet damage due to a mechanical failure (fixed under warranty). Carpet cleaned twice by the dealership with no success ( mold odor still persiste 1. Carpet damage due to a mechanical failure (fixed under warranty). Carpet cleaned twice by the dealership with no success ( mold odor still persistent after second clean up). Carpet replaced on my own. 2. Extended warranty policy (FCCP Time Of Sale Plan, VSC # 540033) wrongly presented and sold by dealership's representative. Was presented as Guaranteed Price Rebate option (money back after expiry if no claims)and due to a (intentional?) mistake, promptly identified by the insurer, policy was registered without the Guaranteed Price Rebate option. I consider others should know about how this dealership is treating its customers More