Airport Ford Lincoln Sales Limited

Rude and unprofessional We have brought our escape which was purchased brand new from airport ford, here a couple times for warranty work and and communication has been rude We have brought our escape which was purchased brand new from airport ford, here a couple times for warranty work and and communication has been rude and unpersanable. My wife and I have gone at separate times and are treated very poorly and talked to in a condescending way. I recommend to go anywhere else for vehicle purchases or repair More

Service experience Service writer was friendly, the looked at my wiper issue and kept me up to date and asked question regarding my wiper issue and had it resolved in a Service writer was friendly, the looked at my wiper issue and kept me up to date and asked question regarding my wiper issue and had it resolved in a short period and explained to me what they adjusted, also assured me the the correct wiper blades were install. More

Brake work Very pleasant, quick and convenient. Thank you. The cost was a bit high compared to other mechanics, but I felt comfortable knowing the vehicle woul Very pleasant, quick and convenient. Thank you. The cost was a bit high compared to other mechanics, but I felt comfortable knowing the vehicle would be looked after properly. More

Further training would be helpful Nick was very helpful and knows how to deliver a positive experience and bring together a deal. Seek out Nick. Unfortunately Dave Kerr almost chas Nick was very helpful and knows how to deliver a positive experience and bring together a deal. Seek out Nick. Unfortunately Dave Kerr almost chased us out of the dealership permanently. The very first comment he spoke was with respect to how difficult it is to get a Navigator, while maybe true, this is not the first topic of conversation. The second question he had was for my wife, "what do you do for a living?". No tact, and so obviously poor at qualifying a customer. I would imagine Lincoln customers are a little more discerning than to put up with such an old school technique. Dave also did not know that there are cameras on the left and right side of the vehicle to give the overhead surround view - very surprising. We left it with Dave to book us a test drive the following Tuesday, and that did not happen. Dave is up against Mercedes, BMW, Porsche, Audi, and as a Lincoln rep pales in comparison. I have shopped them all. I went online with Lincoln to book a test drive and quote, Monday at 8pm, after not hearing from Dave. Nick replied to the query Tuesday at 8am, and to emphasize again, Nick rescued the deal, got out there and helped prep the Navigator for a "dream date". Nick, the 2 sales managers, and lease manager were all up for it. We worked the deal, and I hope to many years of a reliable Navigator. More

Quick Check Required service for a wheel noise. Vehicle appointment was quick to accommodate and service done thoroughly and returned to me in a very timely fashi Required service for a wheel noise. Vehicle appointment was quick to accommodate and service done thoroughly and returned to me in a very timely fashion. The Techs are very good and always realize great customer care from Krystle. More

Excellent customer service and friendly staff! I am so glad that i chose the Airport Ford Lincoln as my dealer. And I think I was so lucky to be acquainted with Mr.John Drysdale! John really help I am so glad that i chose the Airport Ford Lincoln as my dealer. And I think I was so lucky to be acquainted with Mr.John Drysdale! John really helped me to attain my favorite truck. I definitely recommend Airport Ford Lincoln and John to all my friends and relatives. More

A good experience I was only in for a drive clean test . But they took care of us the same as if I was spending to get a brake job or anything else. I was only in for a drive clean test . But they took care of us the same as if I was spending to get a brake job or anything else. More

Service and Staff were excellent.. Very professional and respectful, and helpful. He looked after my needs and had everything finish in no time.Like always .. Thanks Dave and the ser Very professional and respectful, and helpful. He looked after my needs and had everything finish in no time.Like always .. Thanks Dave and the service people.... More

Oil change and wiper replacement I had a oil change and was credited with what i was promised from the last time. Very Good service. and very helpful and accommodating. I had a oil change and was credited with what i was promised from the last time. Very Good service. and very helpful and accommodating. More

20,000 km inspection and brake job No fuss, no bother and 100% trustworthy! I always know what i'm getting and why. Dave is a good man. He looks after our needs. Thanks. Steve No fuss, no bother and 100% trustworthy! I always know what i'm getting and why. Dave is a good man. He looks after our needs. Thanks. Steve More