Airport Ford Lincoln Sales Limited

Maintenance servicw The service was excellent. The staff was very friendly, and prompt. I was given a curtesy vehicle to take to work which was very convenient. I couldn’ The service was excellent. The staff was very friendly, and prompt. I was given a curtesy vehicle to take to work which was very convenient. I couldn’t have asked for any better.😀 More

Superb sales and service We stopped by Airport Ford after moving to our new house in the area and were looking at the 2017 150s in the lot. We met Brittany Pona as she was hea We stopped by Airport Ford after moving to our new house in the area and were looking at the 2017 150s in the lot. We met Brittany Pona as she was heading home at the end of her day and she was very informative and kept up with my husband in truck talk !!! I asked for her business card and said after leaving we are buying our new truck from her and my husband said YES Dear :) Flash forward a few months later and we were ordering a new 2018 Ford Lariat and picking our colours with Brittany and now we have picked it up and are the happy owners!! From Brittany to Karyn to Mike ...everybody at Airport Ford is great to work with, so happy with our experience!! Thank you to everyone!! More

Good service No problem getting appointment. Service rep was great. Car was ready quickly. Everything required was done. Only negative comment, other dealerships No problem getting appointment. Service rep was great. Car was ready quickly. Everything required was done. Only negative comment, other dealerships return cars after service washed. More

Battery Swap After 8 years of staying outside in cold Canadian winters, my car battery finally gave out. Booked an impromptu service appointment. The technitions a After 8 years of staying outside in cold Canadian winters, my car battery finally gave out. Booked an impromptu service appointment. The technitions at Airport Ford swapped it for a new battery. Did not take a lot if time. Everything works perfectly. More

Professionalism at its finest! We were greeted by Nick.G we explained are budget and what we were looking for. And what we would like are payments to be for are comfort zone. First We were greeted by Nick.G we explained are budget and what we were looking for. And what we would like are payments to be for are comfort zone. First vehicle he showed us was exactly what we wanted.with no pressure tactics we bought it that night. Thanks Nick! More

Rude and unprofessional We have brought our escape which was purchased brand new from airport ford, here a couple times for warranty work and and communication has been rude We have brought our escape which was purchased brand new from airport ford, here a couple times for warranty work and and communication has been rude and unpersanable. My wife and I have gone at separate times and are treated very poorly and talked to in a condescending way. I recommend to go anywhere else for vehicle purchases or repair More

Service experience Service writer was friendly, the looked at my wiper issue and kept me up to date and asked question regarding my wiper issue and had it resolved in a Service writer was friendly, the looked at my wiper issue and kept me up to date and asked question regarding my wiper issue and had it resolved in a short period and explained to me what they adjusted, also assured me the the correct wiper blades were install. More

Brake work Very pleasant, quick and convenient. Thank you. The cost was a bit high compared to other mechanics, but I felt comfortable knowing the vehicle woul Very pleasant, quick and convenient. Thank you. The cost was a bit high compared to other mechanics, but I felt comfortable knowing the vehicle would be looked after properly. More

Further training would be helpful Nick was very helpful and knows how to deliver a positive experience and bring together a deal. Seek out Nick. Unfortunately Dave Kerr almost chas Nick was very helpful and knows how to deliver a positive experience and bring together a deal. Seek out Nick. Unfortunately Dave Kerr almost chased us out of the dealership permanently. The very first comment he spoke was with respect to how difficult it is to get a Navigator, while maybe true, this is not the first topic of conversation. The second question he had was for my wife, "what do you do for a living?". No tact, and so obviously poor at qualifying a customer. I would imagine Lincoln customers are a little more discerning than to put up with such an old school technique. Dave also did not know that there are cameras on the left and right side of the vehicle to give the overhead surround view - very surprising. We left it with Dave to book us a test drive the following Tuesday, and that did not happen. Dave is up against Mercedes, BMW, Porsche, Audi, and as a Lincoln rep pales in comparison. I have shopped them all. I went online with Lincoln to book a test drive and quote, Monday at 8pm, after not hearing from Dave. Nick replied to the query Tuesday at 8am, and to emphasize again, Nick rescued the deal, got out there and helped prep the Navigator for a "dream date". Nick, the 2 sales managers, and lease manager were all up for it. We worked the deal, and I hope to many years of a reliable Navigator. More

Quick Check Required service for a wheel noise. Vehicle appointment was quick to accommodate and service done thoroughly and returned to me in a very timely fashi Required service for a wheel noise. Vehicle appointment was quick to accommodate and service done thoroughly and returned to me in a very timely fashion. The Techs are very good and always realize great customer care from Krystle. More