Airport Ford Lincoln Sales Limited

The Sales person I dealt with was very good, he was helpful and knowledgeable about the Lincoln vehicle. He was scheduled for vacation when the Nautilus was to be picked up ---- thats when everything f helpful and knowledgeable about the Lincoln vehicle. He was scheduled for vacation when the Nautilus was to be picked up ---- thats when everything fell apart --- Airport Ford management failed to provide follow-up on the sale,where in the past dealings with other dealerships, they would call to see how I was making out with the new SUV. I called to say there was no ownership manual and a while later received a e-mail with a link that provided very little help with most of the info I wanted said "This video is unavailable" I am very disappointed in the information and follow up help from this Lincoln dealership compared to other dealerships that I previously dealt with.They also reduced the agreed upon trade in value by $1200.00. More

Very easy and friendly too deal with. Karen went above Very easy and friendly too deal with. Karen went above and beyond too show me a couple features . She knew exactly what I was looking for Very easy and friendly too deal with. Karen went above and beyond too show me a couple features . She knew exactly what I was looking for More

Karen, Jordan and the staff at Airport Ford always provide the best service. I always trust them with my F-150. They are professional, trustworthy and helpful. provide the best service. I always trust them with my F-150. They are professional, trustworthy and helpful. More

Polite helpful team did what was required and showed me what should be replaced ask if I could add a part from the parts department which they did what should be replaced ask if I could add a part from the parts department which they did More

I made an appointment to bring my Ford Escape to Airport Ford for the regular 6 month maintenance service. As always I was greeted by the service department in a very friendly manner. I was asked if I had a Ford for the regular 6 month maintenance service. As always I was greeted by the service department in a very friendly manner. I was asked if I had any concerns with my Escape which I said nothing to report. Vehicle was taken into garage area and I was given an estimated time when it would be finished. I took this time to visit my sales/leasing representative, Dave Kerr and I have a good client/rep relationship. He always asks how I like my latest Ford which I reply that I enjoy it very much. i was notified my SUV was ready and waiting. We went through the detailed service report which showed everything was in good working order. Overall it was satisfying experience. Coffee was good too. More

Great Service! Friendly and Courteous Staff. Offer suggestions and helpful tips! Always do what you request to have done. Thank you Airport Ford! Only issue is that The Works program has increa suggestions and helpful tips! Always do what you request to have done. Thank you Airport Ford! Only issue is that The Works program has increased greatly with regards to price. More

I would recommend this service centre. Service was done in reasonable amount of time. Suggestions were given to replace rear broken wiper that I was unaware of in reasonable amount of time. Suggestions were given to replace rear broken wiper that I was unaware of More

If there were a star for zero I would have chosen it. Poor service, and a mgr who was rude to me during 1 visit because I would not wear a mask as I have a restriction. He then asked me to wait outside.. Poor service, and a mgr who was rude to me during 1 visit because I would not wear a mask as I have a restriction. He then asked me to wait outside...for the record it was raining that day. I have had an ongoing issue with a 2020 leased vehicle. From faulty electronics, a sunroof that has needed to be repaired twice and is still not working has forced me to seek another Ford dealership with the hopes that I don't experience similar issues. More

I was very pleased with all aspects to my service experience. From the Service Adviser to the Detailing crew everything was top notch. Over the past 3 years they have taken excellent care of my car experience. From the Service Adviser to the Detailing crew everything was top notch. Over the past 3 years they have taken excellent care of my car More

Good service and done quickly friendly and changed my wiper for the first time wiper for the first time More