Airport Ford Lincoln Sales Limited

I find this dealership friendly and very informative when it comes to what need to be done to my vehicle it comes to what need to be done to my vehicle More

I am very pleased with the work done on my vehicle. The Personnel at Ford Airport are very professional and they treat their clients with high priority. Personnel at Ford Airport are very professional and they treat their clients with high priority. More

Scott Smith is a excellent advisor He dealt with my Scott Smith is a excellent advisor He dealt with my software update issue quickly and made sure Ford Canada was aware because of extended warranty Scott Smith is a excellent advisor He dealt with my software update issue quickly and made sure Ford Canada was aware because of extended warranty I purchased my f150 at airport Ford And am very happy with my customer experience More

Scott as usual made the process of service appointments very smooth. My vehicle was ready at the time promised which is very much appreciated. very smooth. My vehicle was ready at the time promised which is very much appreciated. More

My 2020 f250 platinum was in for warranty sunroof repair and was left overnight. My vehicle was broken in to as result of the dealership leaving the doors unlocked. Glove box was damaged and they also t and was left overnight. My vehicle was broken in to as result of the dealership leaving the doors unlocked. Glove box was damaged and they also took my Oakley prescription glasses and a sport coat. The service manager basically said sucks to be you and we are not responsible. After a heated argument they did replace the broken part but said iam on the hook for the missing items. They said to make a claim on my insurance, my deductible is 1000 and the missing items where 600. I have no prescription plan and feel I should not be responsible for there incompetence. I will never use their services again and will let everyone know that their service department is terrible. More

Two words Steve Gracie….from the entire process of start to finish, Steve was there for me. His communication with my was impeccable. If the was a day that Steve was off he arranged for test drives and had to finish, Steve was there for me. His communication with my was impeccable. If the was a day that Steve was off he arranged for test drives and had the vehicles ready to go for me! Further, Steve had locate the exact model, colour, and package I wanted for my vehicle. (Ford Edge ST, 401a pkg). My only gripe with the edge he found me was it didn’t have the wheels I wanted. HOWEVER, due to Steve’s hard work and creativity a solution was provided. The wheels were sent out to be blacked out. Further Steve, made my communication with the finance managers easy, as well as the parts department. If you are looking to buy a vehicle, go to Airport Ford and go see the one and only Steve Gracie. I then had the pleasure of dealing with Lauren Kim and Karyn Morton. Both are extremely knowledgeable and provided me with the proper guidance, with the buying process and dealing with Ford credit. My prior vehicle was a write off and I owed money on it still. Both Lauren and Karyn walked me through this process, Lauren even contacted Ford credit on my behalf to advise me of the best course of action. I want to thank Steve, Lauren and Karyn. They put up with me and my continuous harassment. I will be recommending Airport Ford to anyone who is looking to purchase a new vehicle! More

Purchased a used vehicle under bumper to bumper warranty and within a year the roof rack was leaking. Within the warranty period and kilometers, they refused to fix it. Disgusting that they promised everyth and within a year the roof rack was leaking. Within the warranty period and kilometers, they refused to fix it. Disgusting that they promised everything would be covered and refuse to honour their commitment. More

All personnel were great! However, extremely disappointed we were offered a 1/4 tank of gas, when we frowned they gave have us half. Have family members who bought a used Ford from a Chrysler dealer at half we were offered a 1/4 tank of gas, when we frowned they gave have us half. Have family members who bought a used Ford from a Chrysler dealer at half of what we paid and got a full tank at time of delivery. other family members bought a new Huyndai SUV with a free tank of gas. In the past EVERY new car purchase we made, that was always part of their complimentary service. This would’ve been a 5 star if the full tank was included. The people were awesome. More

Ken and Mike, amazing service, pleasant experience, Highly recommend, They made the process of buying our new truck fast and easy. Will most definitely be back!. Thanks again Lincoln Fords Ken and Mi Highly recommend, They made the process of buying our new truck fast and easy. Will most definitely be back!. Thanks again Lincoln Fords Ken and Mike. More

This dealership has changed ownership and not very welcoming anymore. You’re just a number. Scott was great in the service department but the rest of the dealership is cold and unwelcoming. They don’ welcoming anymore. You’re just a number. Scott was great in the service department but the rest of the dealership is cold and unwelcoming. They don’t care about their customers like they used to. More