Advantage Ford

Mediocre in every way Advantage Ford is a very average dealership. However, I find a great sense of arrogance there. They seem to think that because they are the biggest, t Advantage Ford is a very average dealership. However, I find a great sense of arrogance there. They seem to think that because they are the biggest, they are the best. (McDonald's is the biggest fast food, but I don't know too many people that honestly think it would be the best) I was looking for a new vehicle, but didn't purchase my vehicle there ( I found the sales staff to be very indifferent so purchased elsewhere), but took it there for service and warranty work - mainly because it was close to home, and convenient. Debbie K was usually the person I dealt with - I wasn't terribly pleased with her. I brought my vehicle in the morning to have a tail light replaced, then I got a ride to work. She told me it would be done for sure by the end of the day. So, I got dropped off at Advantage after work, and found out that the part hadn't even been ordered yet. Wow! would have been nice to know that. That definitely wasn't good service. Another case is when I went in for a WORKS package - on special for $59,95. I specifically asked for a WORKS package when I brought it in to Debbie as well. When I picked up my vehicle they tried to charge me $109.95 plus shop fees and taxes. They did adjust the price, but I feel as if they were trying to gouge me and assumed I wouldn't say anything. I mentioned over a year ago that my brakes squeak. Debbie mentioned that it was rust on the brakes, and that would go away. One year later my brakes still squeak. I mentioned that to her and she replies "All brakes squeak" Huh? She then said that I could get that fixed with a maintenance package for $114.95 plus taxes, That is the cost of a set of basic brake pads - doesn't make much sense The last straw is when I brought my vehicle in to have a seat cover replaced last week and my vehicle got hailed on. Some dealerships would repair the damage since it was under their care. Nope, not Advantage. Furthermore Jim M was incredibly rude when I talked to them about it. Oh yeah, by the way. After I got my vehicle back my key fobs don't work correctly. Time to move on. I will never ever have anything to do with Advantage Ford again, and there is no way I would recommend them to anyone else. More

Vehicle service help Sean was very helpful when I needed my vehicle serviced and being someone who isn't vers savvy with cars it was nice to have someone who explained thi Sean was very helpful when I needed my vehicle serviced and being someone who isn't vers savvy with cars it was nice to have someone who explained things well enough so I knew what was happening through the whole process. Sean was also very easy to get ahold of when I had questions, I would recommend him and advantage ford to anyone More

Great experience Recently moved to Calgary from out of province and came to Advantage Ford looking to buy my first car, a new Focus. I worked with Arnie ter Mors from Recently moved to Calgary from out of province and came to Advantage Ford looking to buy my first car, a new Focus. I worked with Arnie ter Mors from sales and Ken Livingston from finance, both of whom were professional, friendly, knowledgeable, and extremely helpful. I had previously visited other Ford and Mazda dealerships in Calgary, but these guys were by far the best. I love my new car, I feel I was able to get a fair price, and the whole process went very smoothly. Would be happy to deal with this team again in the future and would recommend to others. More

FABULOUS Team!!!! Tyler, Chris & the team were FABULOUS to work with!! We had given Tyler details for the perfect vehicle we wanted, and he informed us when it arriv Tyler, Chris & the team were FABULOUS to work with!! We had given Tyler details for the perfect vehicle we wanted, and he informed us when it arrived. He was very patient and worked hard to help us through the process. When we had a glitch with our down payment, (credit card company providing us with incorrect info regarding the rewards program that delayed our payment for almost 2 wks), I was VERY upset! They went above and beyond to work with us and allowed us to drive away on the scheduled day. Thank you so much guys!! This is our 3rd purchase and we will recommend Advantage Ford to everyone! More

Great Salesman! I have dealt with salespeople & dealerships throughout Calgary for almost 35 years never owning a car more than 4 years. The service I received on my I have dealt with salespeople & dealerships throughout Calgary for almost 35 years never owning a car more than 4 years. The service I received on my recent Ford Edge purchase from Gaz Morina was fantastic! He took his time explaining everything and never once did I feel pressured to buy. I actually went in 'just to look' but his knowledge of the vehicle and his assistance in getting a fantastic trade-in for my Honda CRV made it a no-brainer to purchase the new car. Sam Darwiche handled the finance part of the deal and he too was wonderful, knowledgeable & easy to deal with. All in all, a great team! More

amazing deals and excellent customer service. Just bought a 2013 f150 fx4 from advantage ford and I have to say it was the most pleasent experience I have ever had with a dealership. Rob Davidson Just bought a 2013 f150 fx4 from advantage ford and I have to say it was the most pleasent experience I have ever had with a dealership. Rob Davidson was my sales guy and I can say he went above and beyond to get us the right truck and deal he brought in 5 different trucks from all over alberta untill he found the right one for me. He also got me the most money for my trade. Overall if your in the market for a ford go see rob at advantage ford. More

A Dealer That Gets It Let's face it, dealerships have developed a reputation of regidity and often callousness in the face of their customers. Advantage provided not only Let's face it, dealerships have developed a reputation of regidity and often callousness in the face of their customers. Advantage provided not only a great customer experience, but represents a company looking toward the future of dealerships and places value in maintaining and developing new customer relationships. I am genuinely looking forward to the next time I go back to Advantage. More

A great experience My wife and I made it clear upon entering the dealership that we are in the investigative stage of reviewing our car buying options and that we will n My wife and I made it clear upon entering the dealership that we are in the investigative stage of reviewing our car buying options and that we will not be buying today or this week. Even knowing this Rob was so friendly, accommodating and professional. His "car bizz" knowledge is extensive which helps greatly when comparing to other brands. Rob treated us like family and arranged for a test drive. He went through all of the car options and safety features during this process. If you are looking for an honest car guy to give you the straight goods Rob is your guy. Thanks Rob. More