Addison on Erin Mills

Great experience Just bought a used 2019 Tahoe from Kyle last Friday. This is the 2nd vehicle we have now purchased from Addison through Kyle, and the experience was a Just bought a used 2019 Tahoe from Kyle last Friday. This is the 2nd vehicle we have now purchased from Addison through Kyle, and the experience was as easy and painless as it was the first time. After working within the budget I had in mind, and 4 dogs to tow around in, Kyle found me the perfect vehicle and at a price that scratched my itch. Thanks AGAIN man. Great job. More

Was not really in the market but saw a car while driving by that caught my attention. After speaking with Tony and Justin I realized I had to have this car. Thanks for this one in a lifetime opportunity guy by that caught my attention. After speaking with Tony and Justin I realized I had to have this car. Thanks for this one in a lifetime opportunity guys. More

Buick Encore 31st October 2019 Excellent experience. I dealt with Jessie and I found him to be very helpful and patient as I took my time deciding what it was that I wanted . T Excellent experience. I dealt with Jessie and I found him to be very helpful and patient as I took my time deciding what it was that I wanted . Thank you Jessie. More

Professional, pleasant experience in buying a car I thought I knew what car I wanted, but Jesse suggested a different one which I ended up purchasing (financing) and I couldn't be happier. Everything I thought I knew what car I wanted, but Jesse suggested a different one which I ended up purchasing (financing) and I couldn't be happier. Everything was fair, open, and friendly. All the details were taken care of, and all I had to do was drive off with the car. It was a really hassle-free, positive experience, which i wouldn't mind repeating next time. More

vehicle purchase this is the second time I am buying a vehicle through Kyle great experience in customer service I have been dealing with Addison for little over 3 ye this is the second time I am buying a vehicle through Kyle great experience in customer service I have been dealing with Addison for little over 3 years for service and can say they are a great outfit and good to their customers More

Had to finance a new vehicle when my old was a total loss in KYLE was very helpful and made the process extremely easy for me. I told him exactly what I wanted in a vehicle and he found me the perfect fit. Altho KYLE was very helpful and made the process extremely easy for me. I told him exactly what I wanted in a vehicle and he found me the perfect fit. Although they didnt have it in stock he was able to get it and have it all ready for me within a week. Highly recommend asking for kyle when you go in to purchase your new GM vehicle. More

Successful Purchase and Trade-in accomplished remotely In spite of living in New Brunswick, I was able to successfully negotiate the purchase of a 2018 Camaro while receiving a fair price for my 2017 Explo In spite of living in New Brunswick, I was able to successfully negotiate the purchase of a 2018 Camaro while receiving a fair price for my 2017 Explorer. This was accomplished only via the internet, email and phone. Bob Tajbakhsh was especially great to work with and I am completely satisfied with the entire experience at Addison on Erin Mills. My 32 hour round trip to complete the transaction was definitely worthwhile! MS More

Very helpful and instructive Matt was awesome and helpful in every way He is very well informed and he knew everything about the different cars and figured out how to make it wo Matt was awesome and helpful in every way He is very well informed and he knew everything about the different cars and figured out how to make it work perfectly for my family More

Easy and pretty straightforward process I had cars from Chrysler, Jeep, Mitsubishi, Honda and Kia that I bought at the dealers. So far GM Addison had the easiest and transparent sales proces I had cars from Chrysler, Jeep, Mitsubishi, Honda and Kia that I bought at the dealers. So far GM Addison had the easiest and transparent sales process of all. I've went with the car and model in mind, did the test drive in another opportunity and basically went there to negotiate the car. The did not force me to do another test drive, they told me the price, quick negotiation on my used (ok... you always lose money in your trade - part of the business) and deal. After that, all dates and numbers agreed, the flow was pretty simple and easy. More

Worse customer service Will never buy from them. Worse customer service from the management. The manager was not at all helpful or listened my concerns about deposit they to Will never buy from them. Worse customer service from the management. The manager was not at all helpful or listened my concerns about deposit they took. I bought 3 cars earlier in the last few years and today was planning to buy my 4th car. But unfortunately the customer service is becoming so bad when refused to return my deposit paid. Sure never again will buy from them. Be careful when you put deposit or sign any paper More