Addison on Erin Mills

Easy and pretty straightforward process I had cars from Chrysler, Jeep, Mitsubishi, Honda and Kia that I bought at the dealers. So far GM Addison had the easiest and transparent sales proces I had cars from Chrysler, Jeep, Mitsubishi, Honda and Kia that I bought at the dealers. So far GM Addison had the easiest and transparent sales process of all. I've went with the car and model in mind, did the test drive in another opportunity and basically went there to negotiate the car. The did not force me to do another test drive, they told me the price, quick negotiation on my used (ok... you always lose money in your trade - part of the business) and deal. After that, all dates and numbers agreed, the flow was pretty simple and easy. More

Worse customer service Will never buy from them. Worse customer service from the management. The manager was not at all helpful or listened my concerns about deposit they to Will never buy from them. Worse customer service from the management. The manager was not at all helpful or listened my concerns about deposit they took. I bought 3 cars earlier in the last few years and today was planning to buy my 4th car. But unfortunately the customer service is becoming so bad when refused to return my deposit paid. Sure never again will buy from them. Be careful when you put deposit or sign any paper More

Bought a New GMC Canyon Salesman Mark Campbell, was very helpful and knowledgeable when it came to the new GMC Canyon that I was looking for. I take longer then most people, Salesman Mark Campbell, was very helpful and knowledgeable when it came to the new GMC Canyon that I was looking for. I take longer then most people, to make up my mind, when it comes to any costly purchase, and he was patient and not pushy. He explained my options and after a few days deliberation, he was still more then willing to help me out. Overall, the purchase went smoothly and I am pleased with my purchase of a new GMC Canyon. More

FIRST GUYS TO FIX MY CAR SO THE CHECK ENGINE LIGHT WENT OFF My right rear lights went out all of a sudden all at the same time & I needed to have my airbags replaced. My check engine light was on as well. (for My right rear lights went out all of a sudden all at the same time & I needed to have my airbags replaced. My check engine light was on as well. (for the last 4 yrs). I asked them to see if they could find the cause of the problem (& they did). They solved the problem. (2 other dealerships:COURTESY & APPLEWOOD & my regular mechanic couldn't). I will be taking my 10 YEAR OLD SATURN there for all repairs & maintenance from now on. I'm keeping the old girl & Addison is going to take care of her until her final day. More