Abbotsford Chrysler Dodge Jeep Ram Ltd.
Abbotsford, BC
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184 Reviews of Abbotsford Chrysler Dodge Jeep Ram Ltd.
Unlimited service When it comes to going the extra distance to satisfy a customer, Abbotsford Chrysler is in the lead lap. I recently bought a 2015 Ram 1500 4x4 from t When it comes to going the extra distance to satisfy a customer, Abbotsford Chrysler is in the lead lap. I recently bought a 2015 Ram 1500 4x4 from this dealership. I got a truly great price, and was very happy with my new rig, until I discovered many weeks after the purchase that it did not have a limited slip differential, a feature I consider essential in a truck. I had dealt with a sales representative who was challenged in terms of understanding of what he was selling, and lacked attention to detail. The result was miscommunication in the sales process. By the time I was able to confirm the limited slip option was not in the truck, the sales rep no longer worked for the dealership. I took my issue to the sales manager, Louis, who brought general manager Scott into the loop. They listened to my concern, and we had a respectful, reasonable discussion. Ultimately, we reached a solution, which involved the dealership installing the feature at a very small cost to me. It took only a week for the parts to be ordered, and installation was done inside a day. The Abbotsford Chrysler service staff are a real pleasure to deal with. I now have a truck that fully fits my needs. The Ram 1500 Hemi is a sweet ride! There are vehicle buying and selling lessons for all here. For vehicle buyers, make sure every detail is on paper. Check it twice, and ask three times before you sign. For sales people, know your product. If you're not sure, check. Follow up. For sales managers, customer service, before and after the sale, is hugely important. Louis and Scott know it, and show it. More
Great experience! I could not believe how easy and stress free the staff at Abbotsford Chrysler were! Tyler Sealey was very patient and extremely knowledgeable I couldn I could not believe how easy and stress free the staff at Abbotsford Chrysler were! Tyler Sealey was very patient and extremely knowledgeable I couldn't imagne going to anyone else to buy a vehicle! And Jacqueline in the business office was fantastic! Thank you so much for all of your help! We are very happy with our new 2015 Dodge Grand Caravan! More
Great experience Coming into this dealership was amazing as the staff was very accommodating to our needs and we got a great deal on the car we wanted. Thank you so mu Coming into this dealership was amazing as the staff was very accommodating to our needs and we got a great deal on the car we wanted. Thank you so much to Kayle and Louis for their help in finding the right vehicle for the right price. -Ben and Eliza More
Made buying a new vehicle a pleasure! In mid January, I stopped in at Abby Chrysler to have a look at a few of the used vehicles featured on their website. I had done a considerable amount In mid January, I stopped in at Abby Chrysler to have a look at a few of the used vehicles featured on their website. I had done a considerable amount of research on the type, model and price expected to pay and was approaching the point of purchase. I was pleasantly met by Tyler Sealey and he showed me the vehicles of my interest. As I was soon expected at work, we didn't have a lot of time that afternoon but Tyler informed me of a sales event that weekend and further informed me of a recently acquired trade-in that had not yet been listed in their inventory. I returned the first evening of the sale, struck an agreeable price with the dealer, and arrangements were made for the truck to be available early the next week, after their regular servicing and detailing. I called on the appointed day and was informed that due to the flu bug, most of the detailing was far behind schedule. Tyler Sealey came in to work early to personally detail the truck to meet the delivery time. This quite impressed me. He has followed up with a thank-you call and a promise to rectify any deficiencies in the vehicle, of which there have been none. In summary, and I realize personal experiences can vary, I bought a very well equipped truck at a lower price than expected with what I consider outstanding service. Well done Abbotsford Chrysler! More
Best Dealership Service Ever My husband and I just bought our first new car. We have never had a better experience looking for a vehicle. The staff is wonderful, friendly and pe My husband and I just bought our first new car. We have never had a better experience looking for a vehicle. The staff is wonderful, friendly and personable. I love our new Journey and highly recommend this dealership to anyone in the market for a new or used vehicle. More
GREAT EXPERIANCE I RECENTLY PURCHASED A USED MITSUBITCHI FROM ABBOTSFORD CHRYSLER,TYLER SEALEY WAS THE SALES PERSON WHO HELPED ME PUT THE DEAL TOGETHER. I WAS VERY IMP I RECENTLY PURCHASED A USED MITSUBITCHI FROM ABBOTSFORD CHRYSLER,TYLER SEALEY WAS THE SALES PERSON WHO HELPED ME PUT THE DEAL TOGETHER. I WAS VERY IMPRESSED WITH HOW I WAS TREATEDBY THIS YOUNG GROUP OF PEOPLE, FROM THE SALES MANAGER,S ,SALES STAFF,AND RIGHTDOWN TO THE YOUNG LADY WHO DID THE FINAL PAPERWORK, I WAS TREATED WITH RESPECT,THROUHOUT THE ENTIRE PROCESS.I AM REALLY HAPPY WITH MY PURCHASE, AND THE PRICE WE WERE ABLE TO NEGOTIATE. THANK,S TYLER. More
Finding the Right Car We had just experienced the total loss of our 2012 Chrysler 200 and were in process of searching for a replacement vehicle. After spending hours on t We had just experienced the total loss of our 2012 Chrysler 200 and were in process of searching for a replacement vehicle. After spending hours on the internet we connected with Graeme Spink of Abbotsford Chrysler who went out of his way to get us into a 2015. Finding the right car with the replacement insurance was not an easy task. We were able to negotiate with Graeme and Carson Grant to get the car we needed. They were professional, friendly and made the experience of having to buy another car stress free. We would highly recommend these sales personnel and this dealership. More
upgrading my jeep Professional ,courteous service. enjoyed trying out a couple jeeps and trucks until choosing the Jeep Patriot high altitude addition. so far very plea Professional ,courteous service. enjoyed trying out a couple jeeps and trucks until choosing the Jeep Patriot high altitude addition. so far very pleased. Robbie and Carson were very friendly and accommodating to my concerns . Thanks Chris More
Yay! New Car! I visited Abbotsford Chrysler interested in a car I had seen advertised, and altho that one was unavailable, Tyler and crew were able to find one perf I visited Abbotsford Chrysler interested in a car I had seen advertised, and altho that one was unavailable, Tyler and crew were able to find one perfect for me. Tyler was very patient and understanding. I am very happy with my new Mazda! More
Best part of my day Pleased to say I bought our first minivan from Tyler and Louis at Abbotsford Chrysler. They were more than accommodating, friendly, upfront, and perso Pleased to say I bought our first minivan from Tyler and Louis at Abbotsford Chrysler. They were more than accommodating, friendly, upfront, and personable. I would not hesitate to reccomend them to anybody who is looking to purchase any kind of vehicle. More