Abbotsford Chrysler Dodge Jeep Ram Ltd.

Worst experience I've ever had buying a vehicle! This dealership does not care about the customer. They are totally dishonest and just jerks! Don't recommend them! dealership does not care about the customer. They are totally dishonest and just jerks! Don't recommend them! More

Had a reasonable question asking about a feature on an upcoming model, and Adam told me he didn’t want my business. Here is the question and reply…you be the judge. I will never buy from this place! upcoming model, and Adam told me he didn’t want my business. Here is the question and reply…you be the judge. I will never buy from this place! Me: Hi Adam did I miss it but why does the 2014 not come with the rear air suspension Adam Ratvay -the salesman: Hey Kevin, It does come, just not on a dully Me: From what I gather this this will be available in April can you check into it? This was from a Ram forum …. After doing alot of research, going to five dealers and calling about five more, ive finally got some news. I found a dealer that actually wanted to help to his full extent and did make some calls. He just called me back now and said that a crew cab 3500 drw could be ordered today with the air suspension. He said it was not in his order options yet but he confirmed it could be ordered. He also said that the mega 3500drw ( which is what ive been waiting to order) will have the rear air suspension but will not be available to order until june 7. If anyone is interested I can post the dealers name and the guys name. Btw im in florida. Adam the salesman: Sorry I wasnt able to help "to my full extent". I wish you luck, and have a great time in Florida. More

The customer service went above and beyond and the product is untouchable. A great truck and an awsome experience. If you are looking to buy I highly reccomended this dealership. You can only leave product is untouchable. A great truck and an awsome experience. If you are looking to buy I highly reccomended this dealership. You can only leave happy More

I have to say, with exception of Frank, everyone seems to be unreliable and dishonest. The sales rep, could look you in the eye and say your saving big and gone over the savings you'd get with your previous be unreliable and dishonest. The sales rep, could look you in the eye and say your saving big and gone over the savings you'd get with your previous dealership, with his best and last offer. He's insulted me when I said what my last credit score was, confident that I'd get a good financing rate, but instead he said, oh it's good but not great. They rush you and make you sign all the "happy agreement" form... But then you feel crappy after. I looked into what was offered and compared it from what the website says, and found out the offer was at least $8K over. I went back the next day feeling misled, and Frank the sales mgr then was very nice, and seemed genuine, so I decided to go through with the deal after repricing. The finance dept. was just as shady. She says that I qualified for this rate but If I get this package, she could lower that rate even more because its beneficial for their company. Apparently, she has a friend with BMO that she could call and get a lower rate approved. But she wont do that If I dont get the package. They slide in some optional feature (tire and nitro) without discussing it. Nonetheless, for the sake of Frank's efforts, I proceeded with the deal. After the 4th time of me coming back to pick up the car, at a promised time, Sheldon says the truck is there, but needs to be cleaned, but the insurance guy ain't there. He said that the cleaning guys werent there yesterday afternoon. But the finance lady said she'll make sure it's all ready when I get there the next morning... I really could have picked it up the night before but I was working. Sheldon, the guy who sold me the car just washes off his hand and says I just got here, blah blah. It's just unending line of excuses and disappointment. After all the time I've wasted with this dealership, I'm now caught whether I should just suck it up and go back to the dealership, to once and for all get done with it, or walk away. I went local so I could build a relationship and won't have to go to far to get reliable service. But it doesn't feel like I could rely on these people. Don't come to this dealership. If you do, deal with Frank. More

If you are looking for a place that is going to take care of you after you lay out your money for a brand new car then this in NOT the place. I would never recommend anyone go there! "Customer service" is al of you after you lay out your money for a brand new car then this in NOT the place. I would never recommend anyone go there! "Customer service" is all over their website, but I do not think they really know what that is. I am having warrenty issues with my new car and they don't care. I just spent $30 000 at your business, I expect you to jump when I am having issues, not pass the buck around. I bought local because I was looking at building a relationship. I hope to have this car for a very long time and I want to know that if I am having issues, I can count on my dealership. Simply not the case! More

Lie's and decete on warranty policies. Don't like doing warranty work and will lie to try to get out of it. One of the worst run bisness in abbotsford. Sales dept. does not care that they have horabl doing warranty work and will lie to try to get out of it. One of the worst run bisness in abbotsford. Sales dept. does not care that they have horable service and will say anything to sell you a car. Owner not on site. Too busy to care. More

Great experience, very up beat, helpful and honest!! We were welcomed at the door by not only the sales rep but sales manager and right off the start they where very honest and knowledgable of not only the were welcomed at the door by not only the sales rep but sales manager and right off the start they where very honest and knowledgable of not only their products but their competitors. All in all we where planning on purchasing a Ford but these two gentelman made our decision easy. If you want a no pressure, honest dealer I suggest you going to Abbotsford Chrysler! Stephanie More