5 Star Dealer

There crooks My boyfriend and I went in to look at vehicals we were helped right away by Greig he took our info and we got approved threw ctl leaner we picked out My boyfriend and I went in to look at vehicals we were helped right away by Greig he took our info and we got approved threw ctl leaner we picked out vehical everything was a go soppose to get it today rewind a bit took a month off complete bogus excuses from Kevin on oh they need this or that so unprofessional but I'm not a judgemental person so anyways back today called to see when my car was going to be ready to get picked up to be told ctl denyed me cuz my consigner don't live with me what xxxxing goofs More

A must visit! Great helpful staff! A large assortment of vehicles to choose from. Would definitely visit them again to purchase another one. Amazing customer servic Great helpful staff! A large assortment of vehicles to choose from. Would definitely visit them again to purchase another one. Amazing customer service. Went above and beyond. More

Band-aid Solutions to get cars off the lot I bought my 2008 Ford Escape from 5 Star 10 months ago. The car died on the first day I had it, so 5 Star had it towed, and "fixed". I was told the ba I bought my 2008 Ford Escape from 5 Star 10 months ago. The car died on the first day I had it, so 5 Star had it towed, and "fixed". I was told the battery would be replaced, but the "new" battery only lasted 6 months. I was also told the ignition cylinder was replaced their fix lasted 9 months. My mechanic just installed a new ignition cylinder in the car and removed the one they duct taped back together. I'm now in $700 on just parts I was told were replaced when I bought it. If you buy a car from 5 Star take it to a real mechanic. their mechanic said my car would be ready tomorrow for 10 days, and in the end did nothing but waste my time. More

Good dealership I'm only 19 and they helped me get into a 2012. Good financing option for young people like myself to start making credit. All to great her it was a g I'm only 19 and they helped me get into a 2012. Good financing option for young people like myself to start making credit. All to great her it was a good experience. More

Great service i was greeted right away. They work with you to help you pick what kind of car workz for you and easy financing i recommend everyone to go here for a i was greeted right away. They work with you to help you pick what kind of car workz for you and easy financing i recommend everyone to go here for any car or financing needs More

Awesome! Just got my car from 5 Star. Mark Is amazing. He got me approved at a great rate. Picked up my car in 2 days ! Thanks 5 Star, I will definitely recomm Just got my car from 5 Star. Mark Is amazing. He got me approved at a great rate. Picked up my car in 2 days ! Thanks 5 Star, I will definitely recommend you. More

Sleezy sales and VERY shady repair shops We bought a 2012 Ford Flex that had an engine light on when we looked at it. We were assured it would be fixed at the shop and were told it needed a t We bought a 2012 Ford Flex that had an engine light on when we looked at it. We were assured it would be fixed at the shop and were told it needed a tune up. We picked up the vehicle a week later then were promised, and the engine light came back on 2 minutes down the road. The vehicle was shaking horribly at a stand still. We also noticed a crack in the moonroof, so that needed replacing. There was a small spot of rust I wanted fixed as well, and was told it would be all fixed at the body shop. To make this short, their shop is full of sketchy "mechanics" who do not know what they are doing. They fixed nothing, and after one trip to a good Ford dealership I learned the flex needed a new timing chain and tensioner. $2000 repairs out of my own pocket because I will not let their horrible shops touch my vehicle! They also claim that the Ford dealerships diagnosis is wrong, which Ford LAUGHED about. Ford is aware of 5 stars hack shops. To fix the rust, their detail crew chipped the rust away and slapped on some touch up paint that doesn't match!! I still have to have the moonroof replaced and rust fixed out of pocket. When I called David I was told that I did not purchase a car from 5 star dealers, I purchased it from the finance company we are with. Stay away from 5 Star Dealers, or make sure the vehicle you are buying is mechanically sound (take it to YOUR mechanic). They prey on people with no or damaged credit. DO NOT TRUST THEIR SHOPS, STAY AWAY. THEY WILL NOT FIX YOUR VEHICLE. Pablo would not disclose the location or name of their shop to me until I threatened to take it to the ford dealership. Now I know why!! Just read the other reviews! More

Awesome I will definitely recommend 5 Star Auto to friends , family or anyone looking for a vehicle. There is a wide selection of vehicles and reasonably pric I will definitely recommend 5 Star Auto to friends , family or anyone looking for a vehicle. There is a wide selection of vehicles and reasonably priced. Staff are friendly and considerate. Pablo is one of the best. He went above and beyond to get me into my car today. Thank you for all the hard work you did Pablo. More

Shady When I first went there they told me the car was sold already when we had already arranged for me to come in..... then they sourced another one a few When I first went there they told me the car was sold already when we had already arranged for me to come in..... then they sourced another one a few days later so I went in to inspect at the agreed price I get there and it's another $2000. They know you're desperate so they take advantage of that. The car was fine so I moved on with only a couple of little glitches,more noticbly the oil sensor was on but they said oh they forget to reset it we did an oil change. Nevertheless I did an oil change soon after and it was fine. This car (2012 Audi A4)had only 109,000 when I bought it in Oct 2015 it now has approx.130,000 and a seized engine,yes a seized engine. Dont trust these scammers because you never know what you're getting they just know how to lie and prey on the weak. Filing with BBB on Monday More

Mark is the man Was told about 5star by my nephew .very glad he told me about them . they are excellent people to talk to made me very happy would go back if had to . Was told about 5star by my nephew .very glad he told me about them . they are excellent people to talk to made me very happy would go back if had to . got me my car very happy with them I was so pleased I sent my daughter to them More