401 Dixie Volkswagen

I was quoted $6176 for my diesel exhaust to be replaced, because it would be "difficult to find a shop that would be able to clean it." I brought it to ZS Automotive that cleaned it in 2 hours and charged $ because it would be "difficult to find a shop that would be able to clean it." I brought it to ZS Automotive that cleaned it in 2 hours and charged $270. I would understand if this was off by a few hundred dollars, but thousands of dollars difference is not ok. I was in a panic as I was quoted almost $9k in repairs but so glad I took it for a second opinion. Unless you have a warranty I would avoid getting any kind of diagnostics testing or routine work done here. Save your money! We're living in hard times, and to be gauging customers like this is disgraceful. More

I sen positive review for Milan service advisor have Tiguan 2023 Rline left back pads is 20% all another side is 70% spoke with service manager nick Taos have recall Tiguan in USA have same recall defin Tiguan 2023 Rline left back pads is 20% all another side is 70% spoke with service manager nick Taos have recall Tiguan in USA have same recall definitly what keep me in that vw dealer is best service advisor Milan his manager don’t deserve 000000 Milan’s I voting for you you are the best people like Him deserve 10 people like his Servise Manager 000000000 More

My Service Advisor was Milan Jakovljevic. He attended me with courtesy, friendly and willingness to serve. I was so impressed! He even suggested my choices in order to get the best deal and v He attended me with courtesy, friendly and willingness to serve. I was so impressed! He even suggested my choices in order to get the best deal and value for my specific issue. Overall my experience was an exemplary service I have ever got from a dealership. The next time I need of any services for my vehicle, I will never hesitate to call the dealership and ask specifically to be attended to by Milan. Great guy. Sorry grateful for his service extended to me. More

Very bad place to buy car on this place cheating people vorkin in there don’t do that mistake vorkin in there don’t do that mistake More

I had an outstanding experience at 401 Dixie Volkswagen, thanks to my sales person, Marcus Yan! From the moment I walked in, Marcus provided exceptional customer service, taking the time to understand my ne thanks to my sales person, Marcus Yan! From the moment I walked in, Marcus provided exceptional customer service, taking the time to understand my needs and preferences. His knowledge, professionalism, and efficiency made the car-buying process seamless and stress-free. Marcus went above and beyond to ensure I found the perfect vehicle, and I couldn’t be happier with my purchase. I highly recommend Marcus Yan to anyone looking for a smooth and enjoyable car-buying experience. Thank you for your outstanding service! More

Terrible customer service and no consideration for your used vehicle purchase, buyer beware. I had purchased a Volkswagen Jetta 2019 which I had placed a 3000 deposit for because upon test drive the car wa used vehicle purchase, buyer beware. I had purchased a Volkswagen Jetta 2019 which I had placed a 3000 deposit for because upon test drive the car was mechanically good and ran well. However, the condition of purchase was that the bumper get repainted because it was badly damaged by stone chips to which the sales agent agreed. After giving the deposit on the vehicle, I left the dealership and was to pick up the vehicle at a later date giving them ample time to repaint the bumper. So, when I called in to check the status of the vehicle to my surprise the sales agent dealing with my purchase had quit which was a red flag for me. No big deal, they assigned me another agent. Finally, I was called that the car was ready to be picked up, and when I show up these guys had only painted the front lip of the bumper (which was also a colour mismatch) leaving the rest of the damaged bumper untouched. I also noticed a part on the quarter panel paint was bubbling up which I know would be a rust problem for me in the future. I found this to be ridiculous and when I brought it up to the new sales agent and he offered me a loaner in the meanwhile so they can repaint the bumper which in the end I never got. When I brought up the rust problem he just kept repeating that the manager wouldnt do anything about it and it seemed like they didnt even try to make an effort to make things right. So I agreed to leave the car in the dealership for them to do their job, in which they did a good job, but after several uber trips from scarborough I had enough of their service. I thought all was said and done, but it wasn't. I hadn't even made my first car payment and on my way home from the dealership to scarborough the rearview mirror falls off the windshield. When I called the sales agent and told him about it he just kept saying there's nothing we could do about it. It's funny because I had personally overlooked many potential cars to go with a VW dealership thinking they take good care of their cars with quality service but I was dead wrong. It seemed like their main concern was getting the car off the lot and taking these further issues with the car off their hands. Approximately $23k car from a VW for me to take it to another mechanic and fork up $700 to get the rearview mirror and all its parts repaired. Great customer service VW Dixie! I am highly disappointed in their service and considering their safety protocols in selling used vehicles I would have thought they would have repaired the rearview mirror for me before having me drive it on the road. So thank you for that. This is the second time I'm buying a VW vehicle and the second time around was at this dealership. I will never recommend their services after this horrible experience. Had I known I would have ran into all these issues I would have never even bought the car. More

Stick to this dealership for about 15 years now, always excellent service and wonderful atmosphere. Sunny of the service department is very experienced and professional person. The best dealership, the bes excellent service and wonderful atmosphere. Sunny of the service department is very experienced and professional person. The best dealership, the best team in Ontario! More

I purchased a Certified Pre Owned Atlas, and it was immaculate and I’m thrilled. The service from Walied Owainat was above and beyond because he walked us through the purchase process remotely and ans immaculate and I’m thrilled. The service from Walied Owainat was above and beyond because he walked us through the purchase process remotely and answered all my questions immediately. He was very detailed oriented and ensured that I was comfortable and understood the process. I recommend when going to 401 Dixie auto mall VW go see Walied More

I purchased a new crossover and it looks great, but the service from Walied Owainat was just as amazing as the truck. I recommend when going to 401 Dixie auto mall VW go see Walied. service from Walied Owainat was just as amazing as the truck. I recommend when going to 401 Dixie auto mall VW go see Walied. More

I am driving my new electric Volkswagen ID. 4.. I would recommend Sana. Thanks Sana! 4.. I would recommend Sana. Thanks Sana! More