401 Dixie Kia

Unexpected Very deep scratch on the pumper. It was the last thing I expected from a dealer. The car is less than two months old, Sorento SX 2019. After 3 days Very deep scratch on the pumper. It was the last thing I expected from a dealer. The car is less than two months old, Sorento SX 2019. After 3 days we found out that the leather of the third raw headrests is peeled off. The salesman will call you, said the manager. One week no call. By calling the manager, sorry I forgot, said the manager. Your family did that, said the salesman because he has checked the car before delivery. After many text messages with the salesman another manager asked to see the vehicle. The service set me a date for exchange, it is one hour job. On the date a man from Serivce came to say it is half day job and i have to reschedule. This was on August 7. Till August 16th i was trying to get hold of the managers and the salesman to set me with the service. I went on August 27th at 9:30AM as scheduled. The service rep checked and was no scratch or damage on the car and told me it is half day job. After 10 minutes waiting for shuttle, the same man who said before it is half day job came to tell it is only 20 minutes job after he had checked the manual. I received the car without checking the car body. I went home directly to find out there is a deep scratch on the rear pumper. I called the same man to ask him but of course didn’t call back. My wife went to talk to him and of course he denied and suggested to use touch pen to fix the scratch. This is our experience with the dealer for a two months old, $55k car. More

Wonderful It was a pleasure dealing with Amit Sharma and the rest of the sales staff at 401 Dixie Kia. They were very patient and walked me through the whole pr It was a pleasure dealing with Amit Sharma and the rest of the sales staff at 401 Dixie Kia. They were very patient and walked me through the whole process of buying a new vehicle. I would recommend visiting this dealership, you won’t regret the experience. More

Great experience The sales agent was very knowledgeable and friendly. He made my first time buying a new car wonderful. Anthony showed me around the dealership and exp The sales agent was very knowledgeable and friendly. He made my first time buying a new car wonderful. Anthony showed me around the dealership and explained how things work as it pertains to the after hours drop off. More

Browzing for new/used car When I arrived at 401 Kia, I was given time to look around on my own to see what was available on the lot with no interruption. When I felt that I wa When I arrived at 401 Kia, I was given time to look around on my own to see what was available on the lot with no interruption. When I felt that I was ready to review some vehicles I saw Harry approaching me in a friendly casual manner. Harry was knowledgable about my questions and also educated me on a few features that I didn't know were available. When I'm ready to buy, it will defintely be from Harry. My friends are interested in dealing with this type of sales personalility as well. Thanks Harry! More

Amazing experience with 401Dixie Kia This was my first time purchasing a car and Amit was wonderful by laying out all of my options. He was helpful, realistic and honest but most of all p This was my first time purchasing a car and Amit was wonderful by laying out all of my options. He was helpful, realistic and honest but most of all patient. He didn’t rush me in purchasing a car but rather encouraged me to take my time in case I wanted to look at other cars to ensure I was making the best decision for myself. After my experience with Amit and the team, I wouldn’t go anywhere else - they’ve earned my trust! More

2018 Kia Sportage Worked with Ryan Blanchard and he was great, never felt pressured and always made me comfortable. I had met with him a year prior, but wasn't quite r Worked with Ryan Blanchard and he was great, never felt pressured and always made me comfortable. I had met with him a year prior, but wasn't quite ready to make the purchase. A year later I called him again and he was always a great help and will definitely recommend him to friends and family and will buy my next Kia from him.. Thanks again Ryan... Mark McCarthy More

Nothing but the best! Amit and his team (Ryan) and everyone who was involved in the purchase of our new Sedona has been nothing but amazing! Everything you would expect fr Amit and his team (Ryan) and everyone who was involved in the purchase of our new Sedona has been nothing but amazing! Everything you would expect from a dealership and more. Great to be respected and treated like you are one of the family there at 401 Dixie Kia. Amit Sharma is an absolute gem when conducting business of such a size able purchase. I could go on and on and rave about all things 401 Dixie Kia, but better yet...why don't you just go and visit them?? Decide for yourself and you won't be disappointed. Ask for Amit Sharma! :) More

new car experience customer service is second to none, friendly and very helpful. making the buying experience painless and seamless. I would definitely recommend this d customer service is second to none, friendly and very helpful. making the buying experience painless and seamless. I would definitely recommend this dealership to any one looking to buy More

Amazing customer service Just a few words to thank Ryan Blanchard for his excellent customer service. He came through with the Kia Soul Turbo that I wanted. He went over all t Just a few words to thank Ryan Blanchard for his excellent customer service. He came through with the Kia Soul Turbo that I wanted. He went over all the aspects of the dark and ensured proper followup,if necessary. Way to go Ryan. More

Professional, friendly and helpful Amit went over and above for us to find a car. We had different views on what we wanted but Amit worked hard with us to come to a final decision. We a Amit went over and above for us to find a car. We had different views on what we wanted but Amit worked hard with us to come to a final decision. We are pleased with the Elantra. We felt like family. I would gladly recommend Amit to my friends and family More