401 Dixie Kia

Traded in my 2010 Soul 2u Denim for a 2013 Soul 4u Molten. There was some confusion regarding delivery/installation of the accessories that were to be included (Keiven thought they'd be delivered/inst Molten. There was some confusion regarding delivery/installation of the accessories that were to be included (Keiven thought they'd be delivered/installed before I took delivery of the car), but Sunil was very helpful and friendly and was able to give me the warm and fuzzy feeling about the situation. I'd been getting my 2010 Soul 2u serviced here for over a year, so I was already happy with their quality of work, friendliness of staff (especially parts guy Jermaine! Awesome customer service from him!) I'm sure they'll do a great job on my new Soul too. More

I went to 401 Dixie Kia for service on my Kia Rondo, I walked in and a young gentleman with smile (Mr. Sunil Singh) came to ask me what he can do to help me. I showed him the little programs with my c walked in and a young gentleman with smile (Mr. Sunil Singh) came to ask me what he can do to help me. I showed him the little programs with my car (paint issues) and asked him what he can do. He checked the two spots and went into speak to the technician and came back quickly. He told me that he need to bring my car inside for 5 minutes and get it done. I knew the service technicians are busy, ( I have to make a appointment to do my oil changes) and have some doubt whether he can get it done in 5 minutes. After I gave my key to him, in less than 5 minutes, he got the two spot fixed, I was amazing job done by the service Mr. Sunil Singh and the technician. I am 100 percent satisfied. Thank you very much Mr Sunil Singh and the team in 401 Dixie Kia. I will recommend your outstanding service to all my friend. Wanhong Deng More

It was a totally awesome experience considering this was my first time buying my 2013 Rio 5 SX. I had three reps servicing me from start to finish and they were all super wonderful. Debbie took the time my first time buying my 2013 Rio 5 SX. I had three reps servicing me from start to finish and they were all super wonderful. Debbie took the time to consider my needs and help me make a very sound & practical decision on the type of vehicle that fits my lifestyle. and budget. She had work with me on what I wanted in a vehicle and if there as a feature that was not available in the vehicle, she found a way to make it happen without "breaking my budget".....really love that. Melissa was extremely helpful when it came time to discuss the warranties and financing my vehicle. She took the time to explain fully of what I was purchasing and how each of the warranties that I bought worked. Debbie & Melissa co-ordinated to make the vehicle affordable and at the same time not giving up on certain options that I wanted in the vehicle. They didn't talk me down to a lower model with less features just to meet my budget, instead found ways to make it happen so I can have the model I wanted. Finally, Anthony who did the running around, returning my calls whenever I had a question, took me for my test drive, showing me how all the options work --- I couldn't be more satisfied. He was the "icing" on the cake, to phrase it nicely and all in all, a totally awesome experience. I hope this experience does not end now that the purchase of my vehicle is over. I hope that the excellent service I had received continues well after the sale. Everyone is prompt & courteous and delivered everything as promised. I can't thank everyone who participated in this sale and hope to see your around every now and then. Will definitely referred this dealership to my friends when they are looking for a car. Jean Castillo More

Everyone is very courteous and everything was done to meet my goals so I ended up with the car and features I wanted at the price I needed. Thank you to all the staff at 401 Dixie Kia meet my goals so I ended up with the car and features I wanted at the price I needed. Thank you to all the staff at 401 Dixie Kia More

I didn't look forward to car shopping, because I had very limited time and I was tired after work. Most dealerships are closed on evening weekends, but Kia was open and Ahmad was very helpful. He showed me limited time and I was tired after work. Most dealerships are closed on evening weekends, but Kia was open and Ahmad was very helpful. He showed me exactly what I was interested in. He was informative, flexible and courteous. I also appreciated that he was not pushy, when I said I needed time to make a decision. Chad also helped with my decisison making. Ahmad and Chad both respected that I didn't want any phone calls (because I work shift work). When I was ready a week later, Ahmad was again very pleasant to deal with. I had overall excellent car shopping experience. More

We had a fantastic experience at 401 Dixie Kia! Having done a great deal of research online, we were interested in the Rio5 SX and the Soul and, on a random Sunday afternoon that wasn't already booked up done a great deal of research online, we were interested in the Rio5 SX and the Soul and, on a random Sunday afternoon that wasn't already booked up with errands, we decided it was time for a test drive session. Then we discovered that car dealers do not operate on Sundays....except of course for 401 Dixie Kia!! (Seriously....it's the only dealer in the GTA that is open on Sundays that I could find!). We rolled in during a particularly busy period and asked to speak to a sales rep and after what I can only assume the sales manager Chad determined was an unacceptable amount of time to leave us waiting (about 2 minutes), he came to help us directly. He was great! Super helpful and informative during the test drives and, through feedback on what we liked and didn't like about the Soul and the Rio5, suggested the 2012 Forte5 SX, which we weren't even looking at. After driving the Forte5, I absolutely agreed that it hit all the major (and minor!) things we were looking for in our new car. Chad and Melissa walked us through all the details of the deal and answered all of the questions we had, and had a lot of laughs along the way. Then Chad introduced us to Sunil to handle all the particulars of paperwork, a detailed guided tour of the car and all the features, and final delivery of the car. Sunil was amazing. He answered ALL of my questions (I'm a very detail-oriented guy) and made sure I was 100% comfortable with the paperwork, the process and the car itself (including a crash course in tiptronic shifting!) before I happily drove away. I highly recommend Sunil, Chad and all the folks at 401 Dixie Kia. Thanks again! Paul Jeffrey More