401 Dixie Kia

Since I bought my 2007 Kia Magentis, I have been to the parts dept many times and Raj was always there to advice and help me out over the years.When I needed any parts for my car I will call Raj and withi parts dept many times and Raj was always there to advice and help me out over the years.When I needed any parts for my car I will call Raj and within a couple of days the parts are in, he has always been very helpful and friendly every time I am there, keep it up Raj. More

I decided to buy my wife a Kia Soul for Christmas and after a month long nightmare meeting with other kia dealership it was a refreshing dream come true to meet and work with the team at 401 Dixie Kia as after a month long nightmare meeting with other kia dealership it was a refreshing dream come true to meet and work with the team at 401 Dixie Kia as they were truly fantastic. I feel that I got the best car at the best price and the customer service was outstanding. Do yourself a favour and stay far away from the Woodchester Kia and go directly to Dixie Kia as it will save you time and avoid the slime. More

I drove by the complex on a Sunday and Kia was the only dealershiop open of the entire complex of dealerships. I walked in, and was met by two associates. I drove two different vehicles and made my decisio dealershiop open of the entire complex of dealerships. I walked in, and was met by two associates. I drove two different vehicles and made my decision and signed. Over the years, purchasing new vehicles ( to daste 8) I would rather buy 10 houses, have a root canal then buy a car. I can honestly say, this has been the best experience. The sales person LISTENED to me as to what I wanted and did not want. This is a rare feature for a car sales person. Upon pick up of my vehicle, he went thru the entire vehicle with me and set up as much as possible making my transition to the new vehicle from the old, enjoyable for the first time ever. Thank you Very much. Lissa Brown More

The service that I received today was extraordinary. All the employees were very well mannered and quite helpful with all of my questions. The employees were very knowledgeable and very friendly. I really d the employees were very well mannered and quite helpful with all of my questions. The employees were very knowledgeable and very friendly. I really did enjoy my service with this dealership. More

When walking to Parts counter, gentlemen there immediately greeted me politely with sincerity, so immediately dropped my guard. Told the person there what I was looking for, and that person knew immediately greeted me politely with sincerity, so immediately dropped my guard. Told the person there what I was looking for, and that person knew what I was talking about right away. He proceeded to ask a few questions to narrow it down to the exact part I was looking for. He was able to physically show me the part, and I was able to fix my issue quickly and with much ease. I just wanted to share this information in regards to the superior service I received from the parts department. More

I took my KIA into be serviced per the warranty. I had purchased new from the dealership and it was not a great experience and the sales guy was unable to focus on closing the deal, I literally had to do purchased new from the dealership and it was not a great experience and the sales guy was unable to focus on closing the deal, I literally had to do all the work and chase people down to make sure I got what I paid for. So I was really unenthused about dealing with service department. To my surprise Alan Dzidek and the his team worked hard to get my trust back. I will continue to use this dealer, because I like guys who own a problem and take care of the customer. Alan Dzidek and his team did that. More

Whenever an accessory or a part is needed for my 2011 Kia Sportage SX Rajesh is the only person I see. Rajesh is knowledgeable, courteous, professional and honest. He is very accurate when placing orders as Sportage SX Rajesh is the only person I see. Rajesh is knowledgeable, courteous, professional and honest. He is very accurate when placing orders as to ensure the product you receive is the exact fit and type. If Rajesh says it will be there on a specified day you can be rest assured that it will be there........oh, and you will also receive a kind personal reminder phonecall too! Through my very positive and pleasureable experience with Rajesh I have refered my brother, sister and brother inlaw and friends, who are all Kia owners, to him whenever parts or accessories are needed. They are all highly impressed with Rajesh and his customer service. 401 Dixie Kia definitely has a valuable asset in Rajesh! More

anothony has a great personality.after a minute of conversation,you feel like you are talking to a best friend or family member.he did not have a vechile on site we were looking for but checked on lin conversation,you feel like you are talking to a best friend or family member.he did not have a vechile on site we were looking for but checked on line and within 1 hour had the vechile we wanted driven up from burlington.our experience with anthony and kia has been first class and we look forward to dealing with them for years to come. More

Raj, The parts Manager at 401 Dixie kia is by far the most knowledgeable and helpful person. I have been having several issues with my Kia Sorento and have been a loyal customer for 6 years. Raj has been most knowledgeable and helpful person. I have been having several issues with my Kia Sorento and have been a loyal customer for 6 years. Raj has been very helpful in making sure that all is taken care of and arranging my vehicle is fixed asap. Raj goes over and beyond his job and really makes the "customer service experience" a comfortable one. I can truely say that the "customer service" is definately in the service department. Thank You Raj. More

Ahmed was very pleasant to deal with. No undue pressure. Understood what I was looking for and my budget requirement. Questions were dealt with efficiently and coordinating the delivery was done without an Understood what I was looking for and my budget requirement. Questions were dealt with efficiently and coordinating the delivery was done without any complicated issues. More