401 Dixie Kia

Never been lied to so much in my life. They lied even about things that are easily verifiable, like the warranty expiry date. We were treated like we were born yesterday. We've had used car buying experi about things that are easily verifiable, like the warranty expiry date. We were treated like we were born yesterday. We've had used car buying experiences before, but this was just the next level. When we looked at the car the first time it was practically brand new, absolutely spotless. They were supposed to do a couple of things to it. One week later we were told to come pick it up and that everything was ready. When we showed up, it turned out that NOTHING we agreed to was done. They were just pulling a fast one on us. Thank god we had everything written on the bill of sale. So we refused to pick it up till they actually did everything they promised. Took them another week to do it. They still didn't do everything as promised, just the bare minimum that we could hold them to, based on the ambiguous writing on the bill of sale. We picked up the car, because we couldn't wait any longer, and were absolutely sick of the lies. We were reasonably happy, since the car itself was really good. That was too good to be true. After checking the car in a better light within 15 minutes of driving away, we noticed that our previously spotless car now had a nice 2 inch paint scuff on the rear bumper. They dinged it!!! Obviously they would never admit to it. Talking about adding an insult to the injury. Would never recommend to anyone going there. If you do, don't believe a word they say, get everything in writing, and quadruple check everything before giving them any money. More

Customer Service was awesome, very friendly, outgoing personalties and very versatile. Found my sales person Sunil very confident leading me through the whole process and well organized making the whole personalties and very versatile. Found my sales person Sunil very confident leading me through the whole process and well organized making the whole purchasing more easier and memorable. More

Friendly staff, price was within my budget, reasonable value for my trade-in. Have since used Service - reasonably priced, quick turnaround, received my choice of appointment date/time. value for my trade-in. Have since used Service - reasonably priced, quick turnaround, received my choice of appointment date/time. More

From the first time I spoke to Sky on the phone this experience well surpassed all my expectations! He was friendly and professional. Then we visited the dealership for a test drive, and met Marcus. My experience well surpassed all my expectations! He was friendly and professional. Then we visited the dealership for a test drive, and met Marcus. My son came with me, and Marcus made us both feel comfortable and answered all of our questions in a straightforward manner (without any sales pitches), which I very much appreciated. It was clear his priority was to help me to find just the right car for me. He explained everything about the price and sales process upfront. When I returned, to pick up the car, I only had a specific amount of time in my schedule and they were mindful of that. They told me ahead of time how long I should expect to be there, and that was exactly how long I was there before I drove away as a happy new Kia owner. I've never before had such a good experience buying a car! I would highly recommend that anyone in the market for a new vehicle pay them a visit. More

Excellent service from Sunil this sales rep. Listen to your needs and affordability and gives you a package that's perfect for you.it was like having a custom tailor outfit you with the right car.i am ver your needs and affordability and gives you a package that's perfect for you.it was like having a custom tailor outfit you with the right car.i am very satisfied with my new car purchase impressed with the speed at which my car was delivered. More

Robert provided excellent service. He provided all of the information that I needed to make the wise decision of re-leasing a brand new Kia Soul. His attitude was highly professional and authentic. Based on information that I needed to make the wise decision of re-leasing a brand new Kia Soul. His attitude was highly professional and authentic. Based on this experience with Robert, I would recommend this dealership to everyone I know. I have been leasing cars for many years and this has been, by far, one of the most stress-free and pleasant transactions that I can remember. Robert is very well informed and his demeanor really assisted me in relaxing with the feeling of knowing that my best interest was being taken into consideration. This is what I would rate as top notch service. More

It was such a great experienced that i come to 401 Dixie Kia, staff are very helpful especially Sunil and Marcus for their patience and time for assisting me all the way in buying the Sportage.... Kia, staff are very helpful especially Sunil and Marcus for their patience and time for assisting me all the way in buying the Sportage.... More

After visiting several dealerships in search of a vehicle, it was a pleasure working with such a knowledgeable, professional and informative sales representative. Sunil offered his expertise and pro vehicle, it was a pleasure working with such a knowledgeable, professional and informative sales representative. Sunil offered his expertise and product knowledge, explained the car features prior to the test drive and made the whole process a pleasure. I would most definitely recommend Sunil and the dealership. Thanks, Gorete Mendonca More

We had a good experience buying this Kia. Sunil was very clear about the features in every car we were interested, showed us the car with patience and answered all our questions. He was prompt to negotiate clear about the features in every car we were interested, showed us the car with patience and answered all our questions. He was prompt to negotiate and make the deal. The car was ready at the date arranged, cleaned and working. So we had good experience with Kia at Dixie and we would recomend it to friends. More

I got a invitation to upgrade my 2007 RIO 5 KIA . I I got a invitation to upgrade my 2007 RIO 5 KIA . I decide to go and see what they could do for me . I got an appointement with Sunil Shingh , he wa I got a invitation to upgrade my 2007 RIO 5 KIA . I decide to go and see what they could do for me . I got an appointement with Sunil Shingh , he was so friendly and a very good sales agente . He explain everything about the car . I had a KIA for 6 byears and is a very economic car , hope the new one will be as good asthe old one . More