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401 Dixie Kia
Mississauga, ON
522 Reviews
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522 Reviews of 401 Dixie Kia
March 24, 2015
Good Service! Went in for an oil change recommeded by Steven Chaiken, who also sold me my first car. Service was great Richard and Ian were very helpful and took ca Went in for an oil change recommeded by Steven Chaiken, who also sold me my first car. Service was great Richard and Ian were very helpful and took care of my sparkling pearl white Optima. Would recommended anyone to come to this dealership as the service was Excellent!. Took care of me and my car in a fashionable manner. Plus I was told about the promotions they are having with detailing!. Great deals ahead!. Thanks Steven and team!. More
by Randy
Employees Worked With
Steven Chaiken, Richard (Service) Ian (Service)
March 21, 2015
Service I took my 2015 Kia Soul, purchased Oct/Nov of 2014 ... in for a check up Our Door handle did not work (as in allowing us to enter the vehicle) by pus I took my 2015 Kia Soul, purchased Oct/Nov of 2014 ... in for a check up Our Door handle did not work (as in allowing us to enter the vehicle) by pushing a button. the Service person, did not realize this would be how it worked. After trying the passenger door, realized that I had a legitimate complaint... told me he would order the appropriate part. (a new door handle) and call me when it was it. As well, the steering heater did not shut off after the 30 minute time slot. He was going to replace this as well. On Thur or Fri of the week of March 13th I called to see if the handle was in. The person said he was new and had to look it up. He called me back and told me it was in and he had to send it out for painting. On Monday, Mar 16 2015 Ian called me to say the automatic window switch was in and he called to book an appointment to replace it. On Friday Mar 20th I called to say this was not the problem and he seemed quite confused. Well I went the entire winter without a proper entry, which I paid for, into the vehicle. Now I will seek out another Kia ... to ry and get this resolved More
by jaqtc
Employees Worked With
Ian
March 20, 2015
First Car Purchase Buying a car for the first time I am told can be a stressful situation, but with assistance from Steven Chaiken I had no stress. Steven was referred t Buying a car for the first time I am told can be a stressful situation, but with assistance from Steven Chaiken I had no stress. Steven was referred to me by father, they may have known each other for years but I have never met him. Within 5 minutes of meeting Steven I felt as though as I've known him as long as my father. His level of expertise, his interpersonal skills, and just honest nature is what brought this level of comfort with him. His patience with the whole process of looking into which car I'd want, to the test driving the car, and closing the whole deal was the easiest process. To top it all off he was open about all the pricing, there was no sales "dance" to try to bargain for a better deal, he just gave you the better deal! I got all the features I wanted in a car for a cheaper price! What more could I ask for! Thanks for everything Steven! Look forward to doing more business with you in the future! Shmuel P More
by ShmuelP
Employees Worked With
Steven Chaiken
March 20, 2015
One of the best and easiest I've ever dealt with I am normally not one to write a review, good or bad. However the exerience I had while buying my new 2015 Sorento I felt I had to share. From the I am normally not one to write a review, good or bad. However the exerience I had while buying my new 2015 Sorento I felt I had to share. From the moment I walked in to the dealer I was greeted by one of the owners, which I was very surprised with, and offered coffee tea or water. (I must admit I took her up on the coffee and it was very good), From there I was introduced my salesperson Steven. He took the time to listen to exactly what I was looking and although they did not have the exact color I was looking for, they were more than willing to find me exact color I wanted. The negotiation of the deal were nothing less than what I would expect as this is not the first car I have bought, but in the end I was still able to get the car I wanted at the payment I was comfortable with. I would like to thank 401 Dixie Kia for all of their help and I love my new Sorento.. More
by Jwinners
Employees Worked With
Steven Chaiken, Steven Bell, Robert McFarlane
March 20, 2015
1st Experience Normally I don't write reviews for anything but I felt that this needed to be addressed. I came into your dealership looking to buy my first car (eith Normally I don't write reviews for anything but I felt that this needed to be addressed. I came into your dealership looking to buy my first car (either a Rio or a Forte) with my father and we were greeted by Steven, a new sales person there (two weeks according to him). What ensued was an unpleasant experience to say the least. While I appreciate the car industry (sales specifically) is a skilled industry, the approach taken by Steven was very off-putting. From the assumption that the used car I would want was the Mazda 6 sitting in the lot or the Ford, to having or assuming that I would buy my car right then and there when a Forte did come in really turned what could have been a great experience into a negative one. In regards to the Forte that did come in, it was not what I was looking for. It had 10,000 more KM that I was looking for. The price point was the price point but 14,900 (I think) for a 2012 was a little steep in my opinion. As for the car itself, it was not clean in the trunk, there were small dents all over the car as well the interior smelt like a cigarette. All this after I was told it would be clean for me to test drive. As well the breaks needed work but that is something that would have been taken care of had I bought the car. Your sales person also seemed insulted when I said I would go look at other dealerships as I was still shopping the price. I ended up buying a Kia Rio in Markham for a better price with a much better experience. More
by Aarm14
Employees Worked With
Steven
March 19, 2015
One stop experience Amit was very helpful going above and beyond .He made the whole experience so easy and stress free. I would go back again he even recommend an insuran Amit was very helpful going above and beyond .He made the whole experience so easy and stress free. I would go back again he even recommend an insurance company More
by lori
Employees Worked With
Amit Sharma
March 12, 2015
A very Happy Customer March 12th, 2015 I got my 2014 KIA Sorento SX one and half years ago from 401 Dixie Kia. It was a pleasure doing business with 401 Dixie KIA then March 12th, 2015 I got my 2014 KIA Sorento SX one and half years ago from 401 Dixie Kia. It was a pleasure doing business with 401 Dixie KIA then and for my service ever since the purchase. I have not had a single issue with my vehicle which is rare for any make or model. The staff have been terrific from the sale to the regular service visits. I would definitely recommend this dealer and this product to anyone. The fact that the owners Katie and Eric are up front and not hiding in a closed office makes you feel special. I have sent others to 401 Dixie Kia and they always come back to me to say it was a pleasure compare to other places they have been. I recommend this Dealership to everyone. Thanks 401 Dixie Kia for a great experience!!!!!! More
by hsimmons10
Employees Worked With
Amit Sharma, Sky Spiers
March 06, 2015
Great experience Amit was patient and accommodating. Answered all of our questions promptly and effectively. Great experience. We would definitely recommend the deal Amit was patient and accommodating. Answered all of our questions promptly and effectively. Great experience. We would definitely recommend the dealership to friends and family. More
by Sandra
Employees Worked With
Amit Sharma
February 15, 2015
Happy customer. I have just purchased my second vehicle from 401 KIA. A while back, I was in the dealership getting my previous Kia Soul serviced and I wandered into I have just purchased my second vehicle from 401 KIA. A while back, I was in the dealership getting my previous Kia Soul serviced and I wandered into the showroom for a look. I was approached by a salesperson and we started chatting. After going over some numbers with regards to purchasing a new car, he then turned me over to a "management / finance" person. After my brief conversation with this person, I vowed that I would never buy another car from this dealership. I didn't like the way I was spoken to, nor did I like this person's attitude. Well, about a year later, I was once again in for service and took a look in the showroom. I spotted a red 2015 Kia Soul in the showroom and fell in love. I approached Mr. Amit Sharma, as he was the person who looked up at me and smiled. So I walked on over. Within a minute of speaking with Amit, I changed my thoughts on the dealership. Amit was wonderful. He was extremely knowledgable, professional and friendly. He made me feel quite comfortable and listened to what I had to say. He gave me a price, I wanted a better one.....and we worked it out so that I left with my new car purchased! Amit has been available to answer any of my questions and has always responded quickly to any of my needs. I felt very at ease with Amit and believe that he will be there if I have any further questions. I would not hesitate, for a moment, to refer Amit Sharma and 401 KIA to others. I am very happy with my overall experience.......and my new little red car! Thanks Amit for all your hard work......I appreciate it! More
by Jewels
Employees Worked With
Amit Sharma, Robert McFarlane
February 14, 2015
Amit = Amazing From the very first phone conversation, Amit exemplified amazing customer service. He was very patient and knowledgeable while helping me to find the From the very first phone conversation, Amit exemplified amazing customer service. He was very patient and knowledgeable while helping me to find the perfect vehicle type for my growing family. Thanks again Amit! From the Silva clan! More
by Pearl
Employees Worked With
Amit Sharma, Robert McFarlane
