401 Dixie Kia

Buying Kia forte I have been to Mazda, Honda and Kia, looking at the smaller cars. I found the perfect car being the Kia Forte. Had everything I wanted and Ryan was gr I have been to Mazda, Honda and Kia, looking at the smaller cars. I found the perfect car being the Kia Forte. Had everything I wanted and Ryan was great at answering all of my questions. With this's being my first time buying a car from an actual dealer I was nervous, sale team was great I met with Brian from marketing first then, test drove with Ryan and finished with Robert. All three staff members were more than willing to assist. More

Exceptional customer service! I recently purchased a 2016 Kia Rio from 401 Dixie Kia. From the first phone call I made to the dealership I was impressed with the customer service. I recently purchased a 2016 Kia Rio from 401 Dixie Kia. From the first phone call I made to the dealership I was impressed with the customer service. I spoke with Ryan who inquired as to what features I would be looking for in a vehicle and he took me through available options. We made an appointment for later that same night. When I arrived Ryan had the 2016 Kia Rio with all the features we discussed ready for me to test drive. Once I decided I was going to purchase the vehicle the staff made it a smooth and quick process. Jordan was very helpful working out financing terms to suit my needs. Amit was able to quickly get my financing approved so that I could pick up the vehicle the next day. I picked up my vehicle in a snowstorm and was surrounded by helpful and friendly employees willing to help out their peers unable to make it into the office. The following day I received a phone call from both Jordan and Ryan to ensure I was happy with my purchase and ask if I had any questions. It was truly a great experience and I would highly recommend this dealership to anyone interested in purchasing a vehicle! More

Good and friendly sales staff Recently purchased a new 2016 Kia Sportage EX Luxury from here and the sales staff were amazing. Very friendly and were great with my kids. Recently purchased a new 2016 Kia Sportage EX Luxury from here and the sales staff were amazing. Very friendly and were great with my kids. More

Very pleasant experience Friendly, courteous sales staff willing to help. No pressure tactics, no gimmicks. Complete professionals who answered every question with honesty and Friendly, courteous sales staff willing to help. No pressure tactics, no gimmicks. Complete professionals who answered every question with honesty and listened to my concerns and addressed them promptly. Great customer service. More

Great customer experience! We've seen many dealers, but their customer service was far the best. They are customer focused, very professional and knowledgable. We would definite We've seen many dealers, but their customer service was far the best. They are customer focused, very professional and knowledgable. We would definitely recommend them to anyone. More

Take the time to know your customers! I purchase a vehicle with a faulty door issue upon purchasing the suv I showed the sales rep the issue and he stated they will take care of it, shortl I purchase a vehicle with a faulty door issue upon purchasing the suv I showed the sales rep the issue and he stated they will take care of it, shortly after the purchase he left an I spoke to a service tech and he stated they cannot repair something unless its fully broken. So I left it long behold as soon as the truck crossed 113km the handle broke and they refuse to repair the issue. Wanted to charge me upwards of $500 for labor & parts when I was also told factory warrant goes up to 5yrs or 120km whichever hits 1st. So I was seeking the cheapest fix ask what would it cost for extended warranty that covers all this, got called into the office with empty promises and wasted my time, they go we can get you into a 2016 Sportage for the same payment and then you won’t have to worry about all this stuff. I’m all happy, thinking it’s such a good offer. Called me in talk a bunch of things all customer wanna hear then got a call a week after stating, I can get you a much lower interest rate and put you into a 2014 Kia Optima (xxx) I went from a SUV to a crossover and now a sedan. Any my door was still broken. Had to take it elsewhere to get repaired for half the cost. The last email I have from these very inefficient people was “let me look into this and get back to you” What a place, I will never go back there for repairs or to purchase anything. Both Katie and Eric have poor customer service skills, I’ve been in the dealership numerous times and they look at customers as something they step in and they treat people the same way also. More

Enlightening! ;0) As life is a journey what many of us indeed crave subconsciously is a heart warming experience, and at 401 Dixie KIA that is what I received. Thank As life is a journey what many of us indeed crave subconsciously is a heart warming experience, and at 401 Dixie KIA that is what I received. Thank you Amit Sharma, Nav Gill & Ashir Mahmood, a great team!!. Thank you kindly for wonderful service. Thank you for the best Cappuccino, for meeting and exceeding the buying needs of my desire, for laughter and love. You are all stars and I am so pleased with "Angelica" my 2016 Kia Forte, the tinted windows and automatic start will keep her cool in the summer and warm in the winter. Keeping her owner Happy! Win Win for us all :0) Thank you to all the staff at 401 Dixie KIA for an unforgettable awesome experience! Merry Christmas. Amanda Beety Peace <3 More

What an amazing experience! My wife and I were very impressed with the level of service we received. Andrew our sales person was extremely helpful and professional. He answered My wife and I were very impressed with the level of service we received. Andrew our sales person was extremely helpful and professional. He answered all our questions and we felt very comfortable dealing with him. Nav & Robert were amazing too, they made us feel so welcomed at the dealership. Lorraine the receptionist made sure my kids were well taken care off while my wife and I looked at the cars. Thanks Lorraine!!!!!....my kids loved the hot chocolate. Kate & Eric, you have a great team working for you. We will recommend the 401 Dixie Kia to all our friends. David & Sheron Lobo More

excellent service! My husband and I are very happy with the service Amit provided. He was knowledgeable, friendly and no pressure with his approach. We would be happ My husband and I are very happy with the service Amit provided. He was knowledgeable, friendly and no pressure with his approach. We would be happy to purchase a Kia again and look forward to having Amit as our primary car contact as we enjoy our new car. More