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401 Dixie Kia
Mississauga, ON
522 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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522 Reviews of 401 Dixie Kia
December 29, 2016
Pathetic experience I originally was supposed to go to a different dealership but ended up here as the other dealership was extremely busy (no doubt since they have excel I originally was supposed to go to a different dealership but ended up here as the other dealership was extremely busy (no doubt since they have excellent service quality and would eventually end up getting my business) I went in to have a look at the 2016 kia optima. I was looking to trade my car as well. Walked in to the showroom and was almost instantly greeted by a sales associate, shared info about my car with him and took a test drive of the new optima. Was pretty happy with the car and wanted to make a deal. Here is where things started going down hill. The associate goes inside to get some numbers for my trade. Now i know what my car is worth as i have been shopping around and have a fair idea of what i should expect. He came out with a figure which was about 3-3.5k lesser than what i was getting. He is like what do you want from me to get your sale? Will you buy the car if i get you 3-3.5k more. I was dumbfounded on the pricing offered but nevertheless tried to negotiate and thats when he showed all these extra charges which came close to $2900. Also the prices he was showing were bi weekly numbers. So to clear things out i ask for numbers without factoring in my trade. This is when i realise something is wrong. The kia optima 2016 sxl after tax, freight and pdi comes to 244.04 bi weekly over 84 months @2.79% APR as per kia canada website. The sales associate gives me 282 bi weekly as the price. I ask him how is there an almost $40 difference between what the website shows and what you are offering. He is like oh it does not include admin fees, negative equity and freight and pdi. When i tried to show him that freight, pdi and tax are all inclusive in 244 and the price he stated was without trade in he started cutting me off. I liked the car but didnt like the associates attitude and the way he was going about dealing with me. I shook his hand and left the dealership. Went back to the kia dealership i was originally supposed to go to and got exactly what i expected for my car and no extra fees. Avoid these guys at all costs they are a complete rip off. Be very careful when dealing with them. More
by Adithya.pai
Employees Worked With
Hamid Samadi
December 21, 2016
I love it when someone delivers on a promise! I bought a car Sunday afternoon and needed it ASAP before the Christmas Holidays. I took delivery Wednesday evening! And it wasn't even in stock. I bought a car Sunday afternoon and needed it ASAP before the Christmas Holidays. I took delivery Wednesday evening! And it wasn't even in stock. Great dealer experience. No hassle! Hamid was friendly and knowledgeable and delivered what he promised! More
by teadots
Employees Worked With
Hamid Samadi
November 16, 2016
Great sales rep makes it special! Ryan was amazing! It started as an email inquiry which he was prompt to answer and informative. Within a week I was in my new car! He spent a lot of t Ryan was amazing! It started as an email inquiry which he was prompt to answer and informative. Within a week I was in my new car! He spent a lot of time with me going iver the vehcile upon pickup. He is comitted to customer service and was avaiable to answer any of my questions! I would recommned Ryan specifcally to anyone wanting to buy a Kia. More
by Kim Chennette
Employees Worked With
Ryan Blanchard
October 09, 2016
An excellent customer service experience My husband and I were looking for a new car for the family. I had seen the catchy commercials on tv and went further than my local dealership to check My husband and I were looking for a new car for the family. I had seen the catchy commercials on tv and went further than my local dealership to check out the 401 Dixie location. We were not disappointed. We met both Katie and Eric and they introduced us to one of their salespeople who was more than helpful. It's not often that you are treated like family at a car dealership. Needless to say, my new Sportage is amazing and I look forward to returning there for all my servicing. Thanks 401 Dixie Kia team! More
by Amanda
Employees Worked With
Katie, Eric, Nav Gill
October 03, 2016
Kia Experience Ryan was eager and helpful in his service. He ensured to be as thorough as possible. It is obvious that he enjoys working with people to help them fin Ryan was eager and helpful in his service. He ensured to be as thorough as possible. It is obvious that he enjoys working with people to help them find the right car! Would definitely recommend his service to others in the near future. Thank you, Stella More
by Kia16
Employees Worked With
Ryan Blanchard
October 01, 2016
New car purchase Just recently bought a new Kia Sorento. Hamid from sales was great to deal with and was very informative (answered my many questions). Amit as well wa Just recently bought a new Kia Sorento. Hamid from sales was great to deal with and was very informative (answered my many questions). Amit as well was great to deal with. Hamid made my purchase there a great experience More
by Cfitch
Employees Worked With
Amit Sharma, Hamid Samadi
September 22, 2016
First time car buyer Long wait time but everyone at the dealership was very friendly and helpful! I went to 401 Dixie Kia already knowing which model and year I wanted to Long wait time but everyone at the dealership was very friendly and helpful! I went to 401 Dixie Kia already knowing which model and year I wanted to buy. Amit did not try to change my mind or try to push me into buying any other higher priced features as he respected that I was on a tight budget. He made sure I was getting the best deal compared to the other Kia dealerships I had already visited. I felt confident and happy with my purchase. I look forward to further good service during my future visits. More
by Amanda2017
Employees Worked With
Amit Sharma
September 15, 2016
Parts I had talked to 3 other Kia dealers with not much luck for what I needed for my 2004 Magentis. Greg at 401 Dixie Kia not only knew what I needed, but I had talked to 3 other Kia dealers with not much luck for what I needed for my 2004 Magentis. Greg at 401 Dixie Kia not only knew what I needed, but also had the parts in stock! So glad that I found a place that knew what I needed and was able to supply it. Thinking that it's getting close to retire the old girl and look forward to talking with the sales staff at 401 Kia. More
by sammythecat
Employees Worked With
Greg
September 14, 2016
Great Customer Experience! I would highly recommend this dealership to anyone looking for great service on their vehicle. I have taken my vehicle into many Kia dealerships to ha I would highly recommend this dealership to anyone looking for great service on their vehicle. I have taken my vehicle into many Kia dealerships to have all of them tell me they couldn't figure out the problem. After visiting 401 Kia they have restored my faith in this organization. The Service Manager, Larry took us under his "wing" and personally took care of our vehicle, he kept us well informed throughout the process and went above and beyond anything I have ever seen in a service department. We couldn't be happier with the customer experience at 401 Kia. Thank you Larry and staff! More
by ltuck01
Employees Worked With
Larry Morrison
September 13, 2016
Great professional people Can't say enough about the fun, friendly staff here...they made me feel comfortable with my decision and made sure I had all the information I needed. Can't say enough about the fun, friendly staff here...they made me feel comfortable with my decision and made sure I had all the information I needed. Good experience. Recommend. More
by Seabass12
Employees Worked With
Jordan Pelikan, Brian Miller
