401 Dixie Kia

Awesome From the moment I arrived to the moment I drove off in my new Sportage EX. Sarah Escobar is awesome. She is very professional and knowledgeable. My From the moment I arrived to the moment I drove off in my new Sportage EX. Sarah Escobar is awesome. She is very professional and knowledgeable. My experience was the best and will be informing everyone I know where to go and whom to see. Marco is awesome with getting your finances done and knowledgeable on all the wonderful warranties and packages...and he's not pushy. Thank you so much to a great team. More

PROFESSIONAL BUSINESS APPROACH Very Prefessional approach. I was quite impressed with the level of patience and understanding displayed by Amit.. Would recommend his service to fru Very Prefessional approach. I was quite impressed with the level of patience and understanding displayed by Amit.. Would recommend his service to fruends/family. I am just a bit disappointed with service dept. There is a scuff on the left front bumper of my vehicle, which was brought to their attention. via Amit. I spoke to someone who said he would call me to bring it in. I was told by Amit that they would take care of the svuff/paint job. To date, I still awaits. I purchased the vehicle on February 5, 2018. It's now April 4th, 2018, almost 2 months later. I am quite disappointed in that area. Respectfully, Janice Fagan More

Very pleasant, hasslefree,utterly professional and courteous Maise and Adam gave me the car I was looking for in a very quick period of time. The entire transaction went without a hitch and was totally as promi Maise and Adam gave me the car I was looking for in a very quick period of time. The entire transaction went without a hitch and was totally as promised. There were no surprises, just straight forward friendly information and guidance. From vehicle search to vehicle hand-over went as smoothly as you can only hope. I look forward to coming back and enjoying the same level of customer attention when I bring my new car in for regular services in their new State-of-the-Art showroom and service centre. Maise and Adam, thank you both again for helping me get my dream car! More

Really polite sales staff and reasonably priced car Customer service ************************************************************************************************ I was initially contacted by Ad Customer service ************************************************************************************************ I was initially contacted by Adam who had an excellent writing style. In this day and age writing skills are dying. This guy had a flair for writing nice emails I test drove a Mazda 3 on March 14, 2018 --- at 5 PM . He was polite and even nicer in person. Once I reached they had the car ready for the test-drive I did my test-drive with Maise-- she was equally polite. She came across as a good and respectful person too. Tried her best to show me the features. Which is something I appreciated. When someone puts in the effort I feel good as a customer. Yes-- life becomes boring when you work long in a profession. But unlike other sales people she had a nice(read genuine) energy about her. Now they did try to push me to make a deal after my test-drive but I think that is to be expected. Sales people ,after all, have incentives. I was upfront with them that I had plans to look at other vehicles before making any decision-- March 24th and decide if i want to buy the car being offered. I have test-driven 4 other vehicles so far and I found these guys the best for the customer service. I have plans to go back to them if they meet some of my conditions. But , I will make a decision by the next week PS: I have to give these guys a bit a minor thumbs-down for not negotiating at all. The car did have 10000 KM over the average (if you take 10K KM a year as average). My expectation was at least a drop of $1.5K or some similar incentives . Let's see what they offer. Like I told Adam before I went for the test drive--- I have a good feeling about this deal Pricing ************** Near book value. Which is rare in the world of used cars . Trade in **************** I have an old car. So trade in won't be nice. Adam told me the same. Appreciate his honesty More

Would definitely go to 401 Dixie Kia again! Sara Escobar is an amazing sales person! Extremely helpful and pleasant! All the staff we met were so friendly and when we came back to pick up our S Sara Escobar is an amazing sales person! Extremely helpful and pleasant! All the staff we met were so friendly and when we came back to pick up our Soul remembered us and were again very friendly and genuinely happy for us. It felt very comfortable to be there! Also - had our dog with us and everyone was very nice to her as well. Overall excellent experience- best dealership out of all of our car shopping! Thanks Sarah and thanks Dixie Kia! More

Great Experience ! Maise Hakoura made the whole sales experience fun and enjoyable ! If you are looking for a Kia or any vehicle that Kia has to offer Masie is your sale Maise Hakoura made the whole sales experience fun and enjoyable ! If you are looking for a Kia or any vehicle that Kia has to offer Masie is your sales rep ! Thanks for the great service Masie !! More

Pleasant and helpful I found the staff to be pleasant and helpful, I was happy with my overall experience and ultimately bought a 2018 KIA Sportage SX Turbo. Sarah was spe I found the staff to be pleasant and helpful, I was happy with my overall experience and ultimately bought a 2018 KIA Sportage SX Turbo. Sarah was specifically helpful and did not pressure me into a sale. I was choosing between the Kia and a Lexus NX200 and ultimately decided the Kia was a better buy all things considered (price not being a deciding factor). I would recommend this dealership. More

Great Experience Had a great experience with 401 Dixie Kia. The owner went above and beyond to ensure that I left happy. Would highly recommend 401 Dixie Kia to anyon Had a great experience with 401 Dixie Kia. The owner went above and beyond to ensure that I left happy. Would highly recommend 401 Dixie Kia to anyone looking for a new or used car. More

'Free Spirit' Reports Our memorable moment visits to 401 Dixie Kia have always been with a happy feeling to the warm hospitality that radiates from the front receptionists Our memorable moment visits to 401 Dixie Kia have always been with a happy feeling to the warm hospitality that radiates from the front receptionists - Ms. Candice and Ms. Jennifer. They always have been attentive to our calls and seek to, advise or to direct us to those who we need to ascertain or follow-up with in regards to our enquiry or a matter at hand. They do give a good first impression of 401 Dixie Kia - simply courteous and polite! Ms. Sarah Escobar, Sales Agent 401 Dixie Kia discussed our pre-purchase enquiries for a re-used vehicle. She listens intensely not only to our needs and wants but also provides a rough draft plan to an initial prima facie resale price and further offers due pre-preparation to required documentation and also other supporting material for our selected re-used vehicle and so forth. She provides complimentary explanation of the reused vehicle's dashboard and compartment gadgets and the entire vehicle's history prior to a test drive by us. She also seeks on our behalf to re-view a re-negotiated purchase of our first selected reused vehicle at 401 Dixie Kia with her superior, Mr. Chris Perri, Sales Manager. The Chris-Sarah Sales Team dismantles most of our initial apprehensiveness toward questions about the availability and purchase matters with tact and substantiated understanding. Mr. Chris eases our initial purchase dilemma with an air of calmness - with his utmost care and good humour and respect! He is a cheerful and a dynamite person - full of enthusiasm and optimism. Mr. Chris has an acute business-customer salesmanship foresight that generates the build of trust as based upon his proven generousity to us. Both, Mr. Chris and Ms. Sarah as individuals are very cheerful, courteous, pleasant, respectful, sociable and certainly show great considerations to our questions that require any immediate follow-ups. These are basic signs of an effective and efficient mode of excellent customer-sales service. Both are reckon to be truly excellent employees and are definitely great assets at 401 Dixie Kia! On one occasion, a pleasant impromptu meeting with Mr. Eric, Owner at 401 Dixie Kia took place at his open cubicle that is situated alongside to his sales team employees. He further strengthens our belief that his business-customer acumen is based on a microcosmic vision - instantaneous customer-employee-employer access - as to analyze, bind, create, pattern and tie any customer's enquiry, desire, needs and wants - that helps the livelihood and customer-growth to a successful business entity. It is an exceptional and a unique business and marketing strategy that encompasses the perimeters to any sub-par standards rival competitor as the theory of a first-time-approach to a satisfied-returning-customer ideology holds very true! Last but not least, comes our meeting with Mr. Amit Sharma, Financial Manager at 401 Dixie Kia. He is certainly very instrumental to have assist us to our connection with a major financial banking institution for the purchase order from 401 Dixie Kia. Mr. Amit is certainly very approachable, friendly, honest, intelligent, knowledgeable, extremely patient, polite, respectful, trustworthy and well mannered. He is open to opinions and suggestions and also honest to take great effort and time to explain about the financial, purchase, sales and to other legal documentation matters too. Mr. Amit's decades of accountancy and financial management expertise and business acumen rapport with major national banks and institutions did achieve credit to our purchasing endeavours at 401 Dixie Kia. Overall, Mr. Amit's excellent customer service is the true attribute of a financial business professional! While we can wait to be received by any departmental personnel in relation to an issue or matter, complimentary cold and warm drinks are available at a comfortable and sofa cushioned designated location at the back of the Show Room - with access to TV news, brochures, catalogs, auto bulletins and newspapers. Such amenities as guests at the business place with access to seats and warm drinks in winter? Excellent! In summary, all these above-mentioned attributes as derived from the business-employee-employer-customer stand-point are noted as contributions to Excellence to Customer Service at 401 Dixie Kia. As cutomers, we are able to rationalize these business pillars as the very foundation platforms to Mr. Eric's projected business visualization to a long-term customer relationship by providing quality service with an excellent team of employees. We do wish the very best to Mr. Eric and to all of his excellent employees at 401 Dixie Kia with our humble opinion about the wonderful service we do receive each time during our past visits. We sincerely hope our kind words about 401 Dixie Kia would persuade and generate many more customers who read this unbias review to come there themselves and to experience what we have had so far. A positive thumbs up to Mr. Eric's business scope and plan to succeed and further grow the business-customer relationship with a positive mind-set for all employees and customers alike too! We do wish the very best to 401 Dixie Kia as our review of them to be a further inspiration morale booster to achieve greater heights for The Excellence to Service! BTW: It was our second purchase of a vehicle at 401 Dixie Kia - and many more to come - from us, acquaintances, our friends and our collegues alike. Thank you, everyone. More

AMIT was great to work with and made purchasing my new car n AMIT was fast and efficient. He was very knowledgeable and understanding. He explained everything to me in words i could understand. Lol. He is defi AMIT was fast and efficient. He was very knowledgeable and understanding. He explained everything to me in words i could understand. Lol. He is definetly the gem at Dixie Kia! More