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401 Dixie INFINITI

Mississauga, ON

4.6
145 Reviews

5500 Dixie Road, Unit D

Mississauga, ON

L4W 4N3

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145 Reviews of 401 Dixie INFINITI

March 31, 2020

Great great great experience every time I visit this dealership for service.. my infinity never broke down yet, still running smooth and I’m a very proud. More

by June
Recommend Dealer
Yes
Employees Worked With
(Service advisor) Angela, Ron.. Ray (Technician)
March 31, 2020

It was a first class experience All members of the dealership were pleasant to deal with and very professional. Peter the sales rep went over the features and benefits of the car we More

by vlehan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter, Umer
March 28, 2020

Great service! Always receive great service and fast turn around anytime I have to come for servicing. Very friendly staff and they take care of you always! More

by sanjay.masih
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela
March 27, 2020

The dealership is first class people are friendly, the lounge is very small needs better more comfortable chairs. Amanda and Ron is the best in the business and they need us customers coming back. More

by Craig AMorgan
Recommend Dealer
Yes
Employees Worked With
Ron, Angela and Amanda
March 20, 2020

Awesome service! From the moment you drive in you are welcomed warmly. Everything is explained and the work carried out in a very timely manner. Amanda is always s More

by doris.marusic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
March 10, 2020

The staff at this dealership is very friendly and attentive to my requests. The environment is clean and comfortable to sit and wait for my car to complete servicing. More

by Shirowena
Recommend Dealer
Yes
Employees Worked With
Sorry forget her name, Amanda?
March 10, 2020

Great dealership - Great Experience Took a car there for inspection that I was thinking of buying. Very professional bunch of folks. Lots of knowledge about this car and work that needed More

by GreenAcres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda, Angela
January 21, 2020

Buyer beware! Do not buy a vehicle here! I was straight up lied to by the sales manager when purchasing a "certified used" vehicle here. As part of the sales pitch, he promised brand new tir More

by Ews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Dorosti -sales, Ali Raza - general manager
May 20, 2020 -

Ews responded

The saga gets worse. Upon threatening a lawsuit over their negligence in installing 3 different tire types (which goes against their very owner's manual warnings and puts the actual safety in question) , they offered me a deal on new tires plus a $150 credit for future services. I decided to accept as I felt at risk driving it with mismatched tires. They made me sign a waiver to not sue if I accepted their deal which is a telltale sign they knew they were at fault. Before this offer, they called me in to negotiate a deal and while I was being distracted by the manager, they swapped out the tire in question so the rears now matched...UNBELIEVABLE! They performed unauthorized maintenance to cover their xxxxx. But I took pictures of the tires beforehand so I have proof. Yesterday I went it to get one of the new tires serviced as it leaked at the rim from their install (more shoddy service). In fact when I got the tires installed originally, all 4 tires had different PSI readings on the way home. Even the part time kids at Canadian tire act more professionally than this service department as they at least get the PSIs to match. It's a small thing but very telling in their level of professionalism. Afterwards they wanted me to pay $65 for the repair. It was their service that did the install incorrectly and now they wanted to get paid to fix it...obviously no desire to back their service...pathetic. I told them to take it out of the $150 credit they gave me and I was told the credit was cancelled by Ali Razza. So they lied again and went back on their word...they cannot be trusted! I feel this deception makes my waiver invalid as they broke the terms of the deal so it's back to the lawyers again. Save yourself some grief. Choose a different Infiniti dealer as these guys are crooks, liars, and cheats.

November 20, 2019

Please do not waste your time purchasing a vehicle here unless you want to get scammed. In my honest opinion this dealership is not worth your time or effort. I purchased a vehicle from this dealership ove More

by Ferhatgozgoz
Recommend Dealer
No
Employees Worked With
Manager
August 22, 2019

great services we liked all the team at Dixie infinity, Sylvia was great help , highly recommend dealership, all the team are welcoming, professional ,the advices More

by rahaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sylvia
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