401 Dixie Hyundai

Maria Olenik,, It is a pleasure to deal with Maria Olenik, provides excellent customer service, helpful and funny as well. Her cheerful attitude adds value to the ve It is a pleasure to deal with Maria Olenik, provides excellent customer service, helpful and funny as well. Her cheerful attitude adds value to the vehicle. More

Knows what customer service is about...really. After a long trip home from the UK, the car broke down just as we left the airport. This man absolutely understands what TRUE customer service is abo After a long trip home from the UK, the car broke down just as we left the airport. This man absolutely understands what TRUE customer service is about!! Jody, this thank you is long overdue . Thank you for making us feel comfortable, going to bat for us and for getting us towed back to our home town where my mother lives. Your kindness will never be forgotten. (And btw it was the whole engine - lol!); The Willis family. More

Exceeded My Expectations I was pleasantly surprised by my recent vehicle purchase. I found all of the staff to be very friendly and accommodating. Even after the sale and whe I was pleasantly surprised by my recent vehicle purchase. I found all of the staff to be very friendly and accommodating. Even after the sale and when I went to pick up my vehicle, Maria spent time with me to go over all of the features and to answer any questions I had. It was definitely a painless experience and I would recommend this dealership to anybody considering a new vehicle purchase. More

Second Car From 401 Dixie, Second Amazing Experience. Had an amazing experience at 401 Dixie Hyundai buying my used Kia two years ago so it was a no brainer to go back for my new 2016 Sonata Sport Tech. A Had an amazing experience at 401 Dixie Hyundai buying my used Kia two years ago so it was a no brainer to go back for my new 2016 Sonata Sport Tech. Absolutely amazing service from start to finish from Drew, Ben and Kang. Highly recommend this dealership to anyone in the market for one of the awesome new Hyundais. I absolutely love my new car. More

Excellent buying experience Buying at 401 Dixie Hyundai has been the best buying experience me and my wife ever had. Maria, Ben and Greg were extremely friendly and focused in h Buying at 401 Dixie Hyundai has been the best buying experience me and my wife ever had. Maria, Ben and Greg were extremely friendly and focused in helping us to get the best deal based on my needs and without any pressure. They look more as family than co-workers. Maria, was key for us to decide to buy there as she was really helpful and informative. We've got a 2016 Sonata GLS and loving it so far. More

Thank you Jody. I wish to thank Jody Clark for personally looking after me on friday May 6th. I was involved in an auto wreck between my 2014 Elantra and a 15 ton tr I wish to thank Jody Clark for personally looking after me on friday May 6th. I was involved in an auto wreck between my 2014 Elantra and a 15 ton truck hauling large concrete pipes. I was able to limp my car into his shop, he took me personally to check my vehicle and get my car to auto body repair shop. I was very happy to find out how easy it was for me to get this service. Very kind, very professional. Thank you Jody. The work performed is excellent. I find 401 Dixie Hyundai is always a great place for buying and repairing my cars, from Maria, Drew, Greg and Ben, now Jody. They treat me and my family the right way. Awesome. More

Best of the BEST Service I am now retired, but the last 16 years of car-ownership have been the best I can remember, by a long shot. Hyundai is a GREAT car manufacturer!! Ba I am now retired, but the last 16 years of car-ownership have been the best I can remember, by a long shot. Hyundai is a GREAT car manufacturer!! Back in 2001, my sales experience began with a young gal by the name of Melanie and was incredible, and I bought TWO XG300’s for me and my wife. But then, came the warranty and service ?)) These are the first cars that I have continually brought back to this dealership, something I never did before with my other cars, for warranty and then post-warranty service . . . . Mr. Jody Clarke and his excellent team of customer service reps: Mitch, Cameron, and a recent excellent addition, Cheyenne, epitomize what all service organizations should strive for !!! Their customer care, attention to detail, and follow-up scores are off-the-charts, as far as I am concerned, and I have seen many, many service organizations fail miserably ?( As cars get older, they tend to be harder to diagnose and service. My recent service visit, once again, demonstrated that Jody Clarke and his team used their experience and clairvoyance to detect a very hard-to-detect computer problem and poor engine performance. I just drove home and it felt that (Dr. Clarke – honorary degree) had given my XG300 a new lease on life. I guess I will have to wait a couple of years now before I buy a Genesis or two. Hyundai will be the only car manufacturer for my foreseeable future, unless I win the lottery, and then it will still be an Equus !! ?)) I am absolutely positive that my service experience would NOT have been for this long and and as excellent had it not been for Jody Clarke and his team, and this is even considering that the dealership changed hands from Future Hyundai to 401 Dixie Hyundai at the ten year mark, around 2011. Finally, I have strongly recommended to my friends and associates over the years for purchase and/or service of their Hyundai vehicles to this dealership and Jody Clarke. I should be on commission (haha). Keep up the good work. Excellence is NOT a destination, but a journey, and you all have travelled it so well !! ?)))))))) More

Dishonest - only interested in the sale Cancelled purchase of sale after I discovered the following: Misc added fees onto the invoice. Buyer Beware - Check every fee on your contract befor Cancelled purchase of sale after I discovered the following: Misc added fees onto the invoice. Buyer Beware - Check every fee on your contract before signing. Verified against other dealerships that added "mandatory fees" were added to the contract. E.g. Key Replacement $300. Not mandatory and is optional. I had even questioned these with both Johnson & Kang why they were on the bill of sale. Also, sale price was higher than discussed. Verified against online pricing. Johnson mentioned he could not go any lower. Once I had cancelled the deal, they were able to make things work. Kang was the initial sales rep before being passed on to finance, the dishonesty from the rest of the team lost Kang the sale, he was a great sales rep. More

Good, reasonable people The only people who I communicated with was Ben and Kang. They both would ansewer my call right away even after the purchase of the car and make me fe The only people who I communicated with was Ben and Kang. They both would ansewer my call right away even after the purchase of the car and make me feel welcomed when I was at Dixie Hyundai. Both Ben and Kang made the whole process of purchasing my car stress free and very easy to do. More

Purchased my first car from 401 Dixie Hyundai Buying my fast car that too brand new was one of a nerve wrecking experience for me. I was definitely looking for value which narrowed down my options Buying my fast car that too brand new was one of a nerve wrecking experience for me. I was definitely looking for value which narrowed down my options to Hyundai Elantra 2017. Next step was to find the right dealership to buy from and I did visited many. I was looking for a reliability, competence and people I could count on. One of my friends bought his 2015 Sonata Limited from 401 Dixie Hyundai and he had me come in here. Erick Briones is the individual I dealt with. It was a lot of back of forth with questions, bargains to get the best pricing possible. I didn't close the deal the very first time I visited and scheduled an appointment after another 2 days. I needed time to think and reconsider my decision but Erick was very professional and helpful throughout the process, I could see he was working to get me the best pricing and making sure that I am comfortable with my purchase. I was still getting contacted by other dealerships I visited for used & new cars, telling me all sorts of things they could do for me but I didn't felt right about it. Finally I made my decision to get a brand new car – Elantra 2017 GLS, which has been an amazing car and great purchase. Thanks to Erick for helping me out and also a big shout out to Darryl Kessel for supporting me with last minute changes. More