401 Dixie Hyundai

I was very disappointed with their honesty. when we bought the car as of our conversation they told me and my husband that the first oil change is free as a gift. I went today and did the oil when we bought the car as of our conversation they told me and my husband that the first oil change is free as a gift. I went today and did the oil change services i I was shocked with the price $249. They asked me to pay the amount because they denied that they give me an oil change free for one time. And even when they checked in the system they didn't put notes on the same day, I felt scammed and I didn't like what happened today with me at the dealership. More

Yekin was fantastic! Always ready to assist and make your visit comfortable. Since meeting him at 401 Dixie he has made me love the place more. Always ready to assist and make your visit comfortable. Since meeting him at 401 Dixie he has made me love the place more. More

Excellent service. Would recommend for next vehicle. Jamal was excellent. Friendly and very responsive service. Would recommend for next vehicle. Jamal was excellent. Friendly and very responsive service. More

Great people to work with. They help get the figures to your budget. Customer service is amazing. Micah is an amazing person to deal with as well as George and Zeeshan. I dea They help get the figures to your budget. Customer service is amazing. Micah is an amazing person to deal with as well as George and Zeeshan. I dealt with 1 other person but I can't remember his name. More

Good service and customer service xxx/ xxx xxx xxx xxxx xxxx xxxx xxxx xxx xxx xxxx xxxx xxxx xxx xxx More

Benito boxes are wonderful, not the service manager who shares the name.🥴🥴 Service visit since they were the only one who was able to deal with the EV. Billed for assessing warranteed item they couldn't shares the name.🥴🥴 Service visit since they were the only one who was able to deal with the EV. Billed for assessing warranteed item they couldn't repair. Brought to an third party repair shop certified to deal with EVs. Got the basics done so they vehicle would function. Hyundai is an awful company that doesn't stand behind their product. Dealerships need it to back their post sale warranty. More

Hamzi Fakih was great to deal with. Got a great deal, had lots of laughs and I love my new Venue! Got a great deal, had lots of laughs and I love my new Venue! More

I had an incredible experience working with Mohammad and Kyle along with Hyundai financial team. The staff turned out to be extremely knowledgeable and professional. I’m glad that I got the service and much Kyle along with Hyundai financial team. The staff turned out to be extremely knowledgeable and professional. I’m glad that I got the service and much needed support at 401 Dixie Hyundai. More

I recently visited this dealership for service, and unfortunately, my experience was far from satisfactory. During the service, I informed the advisor about an intermittent issue with the fuel door bei unfortunately, my experience was far from satisfactory. During the service, I informed the advisor about an intermittent issue with the fuel door being stuck. Instead of explaining the situation calmly and clearly, the advisor panicked me by mentioning a $200 diagnostic fee, which would only be covered if it was a “known issue.” This unclear explanation left me hesitant and feeling pressured, so I decided to skip the diagnosis. Regrettably, this turned out to be a poor decision. Just hours after the service, in the middle of the night at a gas station, I was stranded because the fuel door wouldn’t open. After some research online, I discovered that this is a known issue with Hyundai Tucson vehicles. Shockingly, the dealership’s service team seemed unaware of this widely documented problem. This experience was extremely frustrating and could have been avoided with proper communication and knowledge from the service team. I expect a professional dealership to be informed about common issues in the vehicles they service and to provide clear guidance to their customers. This lack of clarity and awareness caused me unnecessary stress and inconvenience. I hope the dealership works on improving their communication and ensuring their staff is knowledgeable about common vehicle problems. I would not recommend this location unless significant improvements are made. More

I recently had my windshield replaced at 401 Dixie Hyundai, and I couldn’t be happier with the exceptional service I received! From start to finish, the process was seamless and stress-free, thanks to Hyundai, and I couldn’t be happier with the exceptional service I received! From start to finish, the process was seamless and stress-free, thanks to the professionalism and expertise of their team. A special shout-out to Jimson Maiquez, the service technician who handled the replacement. Jimson was incredibly knowledgeable, and meticulous, and ensured every detail was taken care of with precision. He took the time to explain the process and answered all my questions with patience, which I truly appreciated. The entire team at 401 Dixie Hyundai demonstrated outstanding customer service, from the friendly reception staff to the technicians. They ensured the job was done efficiently and with the highest quality, leaving my vehicle in perfect condition. If you’re looking for reliable and top-notch service, I highly recommend 401 Dixie Hyundai. Thank you, Jimson ⭐️⭐️⭐️⭐️⭐️(5 stars) and the team, for going above and beyond! ⭐️ More