Warren Cunningham | Page 2

Warren was extremely helpful and informational from start to finish. He helped us with trading our cars and getting 2 new pre-owned cars. He also gave us a really good deal thanks to his negotiation skills to finish. He helped us with trading our cars and getting 2 new pre-owned cars. He also gave us a really good deal thanks to his negotiation skills and understanding. Really recommend him for anyone shopping around for a new/pre-owned car. Definitely pay him a visit and you won't regret it. More

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I visited MB dealer in London in 2019 to buy a used C300 , but unfortunately I wasn’t able to buy it at that time . Our sales agent Warren was so nice , helpful and professional and said if you want buy MB , but unfortunately I wasn’t able to buy it at that time . Our sales agent Warren was so nice , helpful and professional and said if you want buy MB in the future ,come back to me . And this what happened in Aug 2020 when I decided to buy my new GLC 300 . We were able to custom design the car . He helped us navigate the process very smoothly . I can’t thank him enough for all the support we received . I will for sure Recommend Warren for any one who wants to buy a MB . More

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I worked with Warren Cunningham and had an incredible experience purchasing my car. Warren searched for and found the model I was looking for, He was quick to respond and reply to my requests and worked experience purchasing my car. Warren searched for and found the model I was looking for, He was quick to respond and reply to my requests and worked with my schedule to get me in for a test drive. Any problem or concern that I had was quickly addressed, will definitely recommend him and the dealership to friends and family and myself be back when I’m looking for my next vehicle. More

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In August 2019 we purchased our first Mercedes-Benz through Warren Cunningham. From day one he was extremely helpful and answered all of our questions. Warren has continued to demonstrate his unwave through Warren Cunningham. From day one he was extremely helpful and answered all of our questions. Warren has continued to demonstrate his unwavering support since the day we made our purchase. I thank Mercedes-Benz London for their support. More

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We received superior service from Warren Cunningham , Mike Maric and Kristina Wong when purchasing a pre-owned vehicle from Mercedes- Benz London. Everything was expedited flawlessly and on time. Mike Maric and Kristina Wong when purchasing a pre-owned vehicle from Mercedes- Benz London. Everything was expedited flawlessly and on time. More

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We had been to two other dealerships before we came to the Mercedes London dealership. We had not eliminated any of the other choices at that time. We were pleased with the care regarding Covid in the bui the Mercedes London dealership. We had not eliminated any of the other choices at that time. We were pleased with the care regarding Covid in the building and how the people inside were being attentive to the need to keep safe. We met with Warren and immediately his interest and attentiveness to our search were obvious. He showed us the vehicle (GLC 300) and explained features with clarity and knowledge without being "pushing" for decisions. We appreciated his patience when we explained and asked a lot of questions and details on what we wanted and looked for vehicles that would suit our needs. Never did we feel rushed or forced into a decision . His care in explaining things was excellent and when we told him that we were looking at another choice mainly for cost , he was able to address this as well with asking his manager about it. It takes a special person to get the balance between actually selling the vehicle and working with a buyer to purchase the right vehicle. Warren has these attributes and being a young person, he must have had these traits before now. We appreciated that. He really went beyond the usual ways to help make the experience good and successful for the dealership, for us and hopefully for himself too. The communication with all the parties was excellent from Warren, Katrina, Mike and Greg. It was easily accomplished during the issues that Covid has made challenging. When it came to explaining the features, he did it carefully and with excellence teaching the less than technical new owners. We made the decision on the suv because of the features on the vehicle, the quality of the relaxing experience , the organization at the dealership and the consideration shown to us especially by Warren and the team there. We are happy to have chosen the GLC300 More

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Putting the customer first This review comes 6 months after picking up the GLA250 because I really wanted to give an honest review after owning it and allowing the "excitement" This review comes 6 months after picking up the GLA250 because I really wanted to give an honest review after owning it and allowing the "excitement" to ware off. I can tell you 6 months later that I absolutely love this SUV. I have purchased a number of new vehicles in my life and I just thought all dealerships were kinda the same.... Well that sure changed when I met the salespeople at this dealership. Everything they did was centered around the customer. Making sure to take time to explain everything in detail and what was to come next. Going above and beyond to ensure my family took the time to really test out the GLA250. There was never any hesitation on their part when it came to going over the vehicle and the numbers or taking it out for a drive. The financing process was very easy and comfortable. Not once did I ever feel pressured to purchase anything. The present the options and you choose what works best. I would absolutely purchase from here again and I suggest everyone give them a shot when looking for a new vehicle. Thank you Warren, Kristina and Katrina for making this purchase a wonderful experience! More

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Warren Cunningham was beyond professional! From the minute I was introduced to Warren Cunningham he acted in a professional and knowledgeable manner. He qualified the product and guided me to From the minute I was introduced to Warren Cunningham he acted in a professional and knowledgeable manner. He qualified the product and guided me to make an informed decision relative to the purchase of my GLA. Having been in or associated with the car business for the majority of my life I appreciated the high level of customer service provided particularly his appreciating my automotive experience and offering a hassle free buying experience. The rest on the sales team were great to work with but Warren set the bar high and made their job much easier. I would recommend Warren to anyone without hesitation and trust my experience with your dealership will continue to be nothing but positive. More

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High end service that you would expect from the best From the initial point of contact I felt like there was a added value to dealing with Mercedes - their customer service ! Warren exemplifies, to me, From the initial point of contact I felt like there was a added value to dealing with Mercedes - their customer service ! Warren exemplifies, to me, what a Mercedes dealership should be to its customers. And that is high quality service. To me, that means constant contact, answered questions and requests, personal service and a respectful and professional attitude. Warren carries all of these qualities - he’s certainly found his calling of representing high end products/services - because he knows how to establish and maintain relationships with these clients. More

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A great sales experience! Buying a car can be a stressful. Making a significant investment in an asset that depreciates so quickly is never easy. I visited multiple dealerships Buying a car can be a stressful. Making a significant investment in an asset that depreciates so quickly is never easy. I visited multiple dealerships and was faced with the same process of eliciting my requirements, qualifying my price tolerance and understanding my wants when my answer to many of the questions is 'it depends'. I've got access to the internet and can do some basic research. The first thing I want to do when I arrive at the dealership is get in the car and drive. The best thing that Warren did was listen. And he continued to listen from the moment we walked through the door to post-sale when we realized we would need winter floor mats. The experience with Katrina walking through the financials and warranties was similarly satisfying She answered every question we had with an understanding of our personal needs. More

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