Troy Sorge
Troy Sorge at Don Wheaton Chevrolet GMC Buick Cadillac Ltd.

Troy Sorge | Page 2

New Vehicle Sales Manager

Don Wheaton Chevrolet GMC Buick Cadillac Ltd.

10727 - 82 Avenue NW
Edmonton, AB T6E 2B1

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97 Reviews
not yet
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97 Reviews

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97 Reviews of Troy Sorge

February 02, 2021

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Employee Rating

I recently purchased my 4th vehicle from this amazing team and I am even more impressed every time I do. Corey was incredible to deal with and so was the entire team. He made sure all of my needs and w More

by Kris Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Florek, Jason Mann, John McAvoy , Corey Sayer

Feb 02, 2021

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Thank you for the great review Kris, it was a pleasure working with you as always. We hope to continue our relationship and provide you with many more great vehicles in the future! Please reach out if you need anything.

December 21, 2020

Dealership Rating
Employee Rating

Great experience. Robyn and her sales team worked with us to ensure we were completely satisfied and happy with our new vehicle purchase. All the staff were friendly and professional. Thanks again! More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robyn Reinitz

Dec 22, 2020

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Thank you for the review Nathan! It was a pleasure working with you. Please reach out if you need anything in the future!

November 12, 2020

Dealership Rating
Employee Rating

One stop shop like no other- ( I do work here ) however-there is no place I would rather buy car from. Great experience all around. Thank you! More

by csayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Seredych, Tim Florek, Jason Mann, Donegan MacDonald , Dave Mussell, Andrew Wheaton

November 03, 2020

Dealership Rating
Employee Rating

I had an excellent experience purchasing my new vehicle. I was treated very friendly and all my questions were answered. Vehicle was delivered clean and on time. Thank you. More

by Kathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Florek , Erin Livingston

Nov 03, 2020

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Thanks for the review Kathleen, it was a pleasure working with you!

September 26, 2020

Dealership Rating
Employee Rating

Right from when we walked in the door everyone in the dealership were friendly and helpful. Robyn was absolutely terrific to deal with throughout the whole buying process. The excellent customer service More

by Bruce K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robyn Reinitz

Sep 28, 2020

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Thank you for the review Bruce! It was a pleasure working with you, enjoy the new vehicle!

August 17, 2020

Dealership Rating
Employee Rating

Wow, super quick response from Erin on a used vehicle that I inquired about online. Made arrangements to meet with her, drove the vehicle and made a deal. Real happy with my new super clean used Jeep! As More

by Reidn
Recommend Dealer
Yes

Other Employees Tagged: Tim Florek , Erin Livingston

Aug 17, 2020

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Thank you for the review Reid! We hope you love your new Jeep!

July 25, 2020

Dealership Rating
Employee Rating

Sales person was very nice. However I will never do business with them again. They intentionally hid rust on hood with bug deflector as they glued it on right before I arrived. Bug deflector wasn’t on More

by Unimpressed
Recommend Dealer
No

Other Employees Tagged: Robyn Reinitz

Jul 27, 2020

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Thank you for doing business with us, we do appreciate it and we apologize for your concerns. Driving 16 hours to come get this vehicle was a big commitment on your end. We price very competitively and are happy you could take advantage of this deal. In regards to our accessories, we discounted the vehicle to compensate for this product. So in effect you did not pay for it but you still get the benefits of the program. As per my message to you, we are happy to unwind this deal and give you a full refund but we need to do this very quickly. We will even compensate you for the film protection. Thank you, and please reach out to me whenever. Troy Sorge, Sales Manager

Jul 28, 2020

Unimpressed responded

Hello Troy, Before I go into great detail as to what was done wrong and why I am upset at what has taken place... I will first try and be fair and offer a reasonable solution.. If Don Wheaton will pay for the body work that is being done and the durashield I had to pay in full which could not be applied due to the aforementioned issue then all is forgotten. $1500 for the durashield and 700 for body work. If this arrangement Is reasonable to you let me know. If not and you choose to escalate then by all means be my guest. Again this is about principal and doing the right thing. Rarely do people get a second opportunity to correct these types of situations.

July 25, 2020

Dealership Rating
Employee Rating

Dealership is very Professional and knowledgeable, right from service ,sales, sales manager and finance departments. They handled my dealing with respect and care, right from our past experience and past pu More

by bdstempfle
Recommend Dealer
Yes

Other Employees Tagged: Nick Seredych, Lori McCrimmon, Jason Mann , Katrina Banman, Len Crotty, Delippe?- Salesman

Jul 27, 2020

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Thank you for the review! It was a pleasure working with you!

July 19, 2020

Dealership Rating
Employee Rating

Relaxed, no pressure, and honest. Our salesman Dileep Menon was great to deal with from the first time we walked in and to the end when we were driving away in our new truck. Dileep w More

by Cam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Florek, Dileep Menon, Kerri Morrow , Len Crotty, Dean Rempel

Jul 20, 2020

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Thanks for the review Cam! Enjoy your new truck!

July 11, 2020

Dealership Rating
Employee Rating

Awesome as usual. I wouldn’t shop anywhere else. The staff is friendly and not pushy. Dean in service are unbelievable in helping you out. More

by Manny.kelm
Recommend Dealer
Yes

Other Employees Tagged: Dileep Menon, Robyn Reinitz , Dean Rempel

Jul 13, 2020

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Thank you for the great review Manny! Always a pleasure working with you.

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