Troy Sorge | Page 10

Won't Deal Anywhere Else! We have purchased 4 trucks through Don Wheaton in the past 6 years, and possibly will be putting that number up to 6 this month ( Just drove a 2015 Ch We have purchased 4 trucks through Don Wheaton in the past 6 years, and possibly will be putting that number up to 6 this month ( Just drove a 2015 Chev Silverado 3500 HD Ltz Diesel off the lot yesterday) Even though we don't live in Edmonton, we are more than happy to make the trip there to deal with Troy. Troy Sorge is our "go to guy" there, and we deal directly with him. He never let's us down! Troy goes above and beyond to make the process smooth. His customer service skills are excellent, and he feels more like a friend. He goes out of his way, and puts a lot of time in to make sure we are happy and get the vehicle we want with the options we want at a fair price. All we have to do is give him a call or send him an email and he's right on it. He also keeps us informed through the whole process. To sum it up - We won't deal anywhere else, no matter how far we have to travel. We are Troy Sorge/Don Wheaton lifetime customers! More

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Purchase of Extended Warranty I recently had the opportunity to purchase an extended warranty for our 2013 Buick Enclave. I dealt with Troy Sorge and found his service to be exemp I recently had the opportunity to purchase an extended warranty for our 2013 Buick Enclave. I dealt with Troy Sorge and found his service to be exemplary. The transaction was done via phone and electronically and was completed quickly and very efficiently. Troy was knowledgable about subject matter and very responsive to any queries I had. Put me down for completely satisfied ! Thanks Troy ! More

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2013 Cadillac escalade Mike was very helpful finding the vehicle I wanted and very professional, Troy was very helpful and making the financial side work with my finances Mike was very helpful finding the vehicle I wanted and very professional, Troy was very helpful and making the financial side work with my finances More

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Outstanding customer service Troy went above and beyond to ensure we were entirely satisfied with our new vehicle purchase. He was always professional, accommodating and available Troy went above and beyond to ensure we were entirely satisfied with our new vehicle purchase. He was always professional, accommodating and available to answer our questions. Many thanks! More

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Excellent Experience This dealership is simply best in class. I had a tremendous experience in purchasing my new vehicle. The commitment to customer service is fantastic a This dealership is simply best in class. I had a tremendous experience in purchasing my new vehicle. The commitment to customer service is fantastic and I had the opportunity to work with a number of folks in the dealership and all were professional and prompt to return calls and answer questions. More

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Exceptional Service I came In With very specific needs/ wants and was helped flawlessly. I have no complaints and no issues with the treatment or service I was given at t I came In With very specific needs/ wants and was helped flawlessly. I have no complaints and no issues with the treatment or service I was given at the dealership !! I would recommend buying your vehicle here and I will be returning for future purchases. More

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Phenomenal. First off, I interacted with 3 people all together. The primary was Jaimi Harrison ( go to this guy!) he was kind, patient and forthright with me at a First off, I interacted with 3 people all together. The primary was Jaimi Harrison ( go to this guy!) he was kind, patient and forthright with me at all times. There was absolutely zero nonsense, stringing along or swindling. I got a prime vehicle and was taken care of every step of the way. Don Wheaton has AMAZING staff that are courteous and just a pleasure to talk with let alone deal with. Honorable mention to Peter Jewer and Troy Sorge, as they also were super polite and actually showed that they cared about their clientele. 100% positive experience dealing with these gentlemen. There was nothing to hide nor would they try to. They have DEFINITELY made a lifetime customer out of me. 14 out of 5 stars. More

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