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Teri Lorenzen

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Teri Lorenzen

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Teri Lorenzen

Finance Manager

Grande Prairie Volkswagen

11425 104 Ave
Grande Prairie, AB T8V 0N7

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4.9

167 Reviews

Overview Reviews (167) Inventory (161)

4.9

167 Reviews

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167 Reviews of Teri Lorenzen

April 16, 2025

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Employee Rating

NavPreet Kaler is a very good sales lady she try her best to make your purchase the best place to buy a vehicle to make your purchase the best place to buy a vehicle More

by susannazacharias

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Adewunmi, NavPreet Kaler

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Apr 18, 2025 -

Grande Prairie Volkswagen responded

Susannazacharias, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 29, 2025

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Employee Rating

Grande Prairie VW staff were great to deal with. Everything was explained very well and they truly go above and beyond to make you feel comfortable and looked after during what can be a stressful t Everything was explained very well and they truly go above and beyond to make you feel comfortable and looked after during what can be a stressful time. Thank you! More

by Maureen

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Darcy Burrell, Shawn Turcotte, Mickaela Ward, Logan Shumaker

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Apr 16, 2025 -

Grande Prairie Volkswagen responded

Maureen, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2025

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Employee Rating

I had the pleasure of working with Sarah Taylor in sales, Micheal. (Sales manager), and Terri (finance manager). All were professional and pleasant to work with. I recommend Grande Prairie Volkswagen for any Micheal. (Sales manager), and Terri (finance manager). All were professional and pleasant to work with. I recommend Grande Prairie Volkswagen for anyone shopping for a vehicle. More

by Tj

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Adewunmi, Sarah Taylor

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Apr 16, 2025 -

Grande Prairie Volkswagen responded

Hi Tj, thank you so much for your positive comments about Grande Prairie Volkswagen! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Volkswagen!

March 12, 2025

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Employee Rating

Fantastic service department. They found issues that the GM dealer had missed. They were able to get the required parts and have them installed promptly. We are extremely happy wi They found issues that the GM dealer had missed. They were able to get the required parts and have them installed promptly. We are extremely happy with GP VW. Keep up the great work !! More

by shermanpower24

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brad Larson, Mickaela Ward, Angela Berzniuk, Jessica Gilchrist , Manny in sales.

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Mar 17, 2025 -

Grande Prairie Volkswagen responded

Hi shermanpower24, Thank you for your fantastic review! We're happy to hear that our team could help resolve the issues and get everything sorted promptly. Your satisfaction means a lot to us, and we truly appreciate your support. Looking forward to assisting you again in the future! Best, The GP Volkswagen Team

March 07, 2025

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Employee Rating

I went to Volkswagen with a problem and they did everything they could to help me solve it. NavPreet was amazing to work with and was very knowledgeable about the VW product. The rest of the Volkswa everything they could to help me solve it. NavPreet was amazing to work with and was very knowledgeable about the VW product. The rest of the Volkswagen Grande Prairie team was great to deal with. I’m so happy to be back in a new VW. More

by Jaimie

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Adewunmi, NavPreet Kaler, Mickaela Ward

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Mar 13, 2025 -

Grande Prairie Volkswagen responded

Hi Jaimie, We’re so happy to hear that NavPreet and the rest of our team could assist you and get you back into a VW! Providing knowledgeable and helpful service is always our goal, and we truly appreciate your trust in us. Enjoy your new VW, and we’re here if you ever need anything! Best regards, The Grande Prairie Volkswagen Team

February 25, 2025

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Employee Rating

The service department has worked very hard at trying to fix my 2024 Atlas. The staff are very friendly and very knowledgable about the problems with my atlas and trying to get it fixed by Volkswagen. It is fix my 2024 Atlas. The staff are very friendly and very knowledgable about the problems with my atlas and trying to get it fixed by Volkswagen. It is unfortunate that this dealership gets the brunt of the fault that was caused by Volkswagen and their inability to fix my brand new Atlas after a year and a half of driving a defective car. More

by roncampon

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Darcy Burrell, Brad Larson, NavPreet Kaler, Mickaela Ward, Sarah Kennedy

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Feb 28, 2025 -

Grande Prairie Volkswagen responded

Hi Ron, Thank you for recognizing the effort our service team has put into assisting with your 2024 Atlas. We understand how frustrating vehicle issues can be, and we appreciate your patience as we work through the process. While some concerns extend beyond our dealership, we remain committed to supporting you however we can. If there’s anything else we can do, please don’t hesitate to reach out. Best regards, The Grande Prairie Volkswagen Team

February 12, 2025

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Employee Rating

Chloe was knowledgeable, helpful, patient and easy to communicate with. The team was easy to deal with and made the buying experience a good one. communicate with. The team was easy to deal with and made the buying experience a good one. More

by Shari P

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Adewunmi, Chloe Reardon

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Feb 17, 2025 -

Grande Prairie Volkswagen responded

Hi Shari, Thank you for your wonderful review! We're so glad to hear that Chloe and the team made your buying experience smooth and enjoyable. Providing knowledgeable and patient service is what we strive for, and it's great to know that we met your expectations. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new vehicle! Best regards, The Grande Prairie Volkswagen Team

January 29, 2025

Dealership Rating

Employee Rating

Salesperson very good. I found the financial department a bit pushy trying to get extended this and that sold. My thought is VW should be confident enough in their product I found the financial department a bit pushy trying to get extended this and that sold. My thought is VW should be confident enough in their product without having to after sell. More

by Don

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: NavPreet Kaler

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Feb 01, 2025 -

Grande Prairie Volkswagen responded

Hi Don, Thank you for taking the time to share your feedback. We're glad to hear that you had a positive experience with our salesperson. However, we are sorry to learn about your concerns regarding the finance department. We understand that feeling pressured to purchase additional products or services can be frustrating. We appreciate you bringing this to our attention and will be addressing it with our finance team to ensure they are providing all the necessary information and options without making customers feel pressured. We value your feedback and strive to make the car-buying experience as comfortable and transparent as possible. Sincerely, The Grande Prairie Volkswagen Team

January 24, 2025

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Employee Rating

Very friendly and welcoming staff. Made sure we were well looked after. Seemed eager to please. Made sure we were well looked after. Seemed eager to please. More

by Len

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Shawn Turcotte, Paige Shelton, Kaitlyn Rogers

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Jan 31, 2025 -

Grande Prairie Volkswagen responded

Hi Len, Thank you so much for the kind words and the fantastic review! We're thrilled to hear you felt so welcomed by our friendly staff and that they were eager to ensure you were well taken care of. We'll be sure to share your compliments with Shawn, Paige, Kaitlyn, and Teri. We appreciate your business and hope to see you again soon! Sincerely, The Grande Prairie Volkswagen Team

January 03, 2025

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Employee Rating

I recently purchased a new vehicle, and I couldn’t be happier with my experience! Sarah, my salesperson, was incredibly friendly, helpful, and made the whole process smooth and enjoyable. She took the ti happier with my experience! Sarah, my salesperson, was incredibly friendly, helpful, and made the whole process smooth and enjoyable. She took the time to answer all my questions and helped me find the perfect car for my needs. I absolutely love my Tiguan and would highly recommend this dealership to anyone looking for great service and an stress-free buying experience. Thank you for making this such a positive experience ! More

by Savannah Van Duzen

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Adewunmi, Sarah Taylor

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Jan 10, 2025 -

Grande Prairie Volkswagen responded

Hi Savannah, Thank you so much for the kind words and the fantastic review! We're so glad to hear that Sarah made your car buying experience so enjoyable. We will be sure to pass along your compliments to her, Michael, Teri, and Sarah. We're excited you love your new Tiguan! We appreciate your business and your recommendation. Sincerely, The Grande Prairie Volkswagen Team

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