Teri Lorenzen
Teri Lorenzen at Grande Prairie Volkswagen

Teri Lorenzen | Page 2

Finance Manager

Grande Prairie Volkswagen

11425 104 Ave
Grande Prairie, AB T8V 0N7

Contact Me
4.8
199 Reviews
4.8

199 Reviews

Write a Review

199 Reviews of Teri Lorenzen

April 10, 2026

Dealership Rating
Employee Rating

This dealership fails to diagnose problems in their vehicles and tells you everything is fine. I had my car in for technical issues and they said everything was fine. 2 days later the SOS system quit a More

by Paigeryanne97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mickaela Ward , Michael Adewunmi

Apr 14, 2026

Grande Prairie Volkswagen responded

We understand how frustrating and concerning it must have been to be told that everything was functioning properly, only to experience further technical problems shortly afterward, especially with the SOS system and alarm-related damage to your vehicle. We also apologize for the confusion regarding window replacement services and for the inconvenience this caused. This is not the level of care or communication we aim to provide, and we take your feedback seriously. Your comments regarding the diagnostic process and the information you received from our team will be reviewed internally so we can address these concerns and improve our service moving forward. We appreciate you bringing this to our attention and regret that your experience did not reflect the standards we strive to uphold. Our service manager, Kevin MacKenzie would welcome the opportunity to further discuss this with you to turn your experience around. kmackenzie@gpvw.ca (587) 803-8307

April 07, 2026

Dealership Rating
Employee Rating

I enjoyed the experience with the people who were involved with the process and felt natural. More

by Rickfjeld
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Turcotte, Emma Kay

Apr 12, 2026

Grande Prairie Volkswagen responded

Thank you for your kind words! We take pride in providing a natural and enjoyable experience for our customers. It was a pleasure serving you and we look forward to seeing you again.

March 28, 2026

Dealership Rating
Employee Rating

Navpreet, Shawn, and Teri were amazing with the process of financing my first vehicle. They made everything seamless and worked hard to get me a vehicle and deal that worked for me. Highly recommended. More

by Teigan Lalonde
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Turcotte, NavPreet Kaler

Mar 31, 2026

Grande Prairie Volkswagen responded

Thank you for choosing our dealership for your first vehicle purchase! We're so happy to hear that Navpreet, Shawn, and Teri were able to provide you with a seamless financing process and a great deal. Your recommendation means a lot to us. Enjoy your new car!

February 28, 2026

Dealership Rating
Employee Rating

I had a great experience purchasing my vehicle from this dealership. The entire process was smooth, professional, and stress-free from start to finish. The staff were friendly, knowledgeable, and took the t More

by Shayswan05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Turcotte, Emma Kay

Mar 04, 2026

Grande Prairie Volkswagen responded

Thank you so much for your kind words! We strive to make every car-buying experience stress-free and enjoyable, and we're so happy to hear we hit the mark for you. Your satisfaction is our top priority, and we're thrilled to have earned your recommendation. Safe travels in your new vehicle! #happycustomer #carbuyingmadeeasy

February 21, 2026

Dealership Rating
Employee Rating

Wouldn’t shop anywhere else - Logan and Michael will find you exactly what you need! Terry makes the transition seamless! Elite service/sales & finance departments! More

by Kayla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Shumaker , Michael Adewunmi

Feb 23, 2026

Grande Prairie Volkswagen responded

Thank you so much for the kind words! We are dedicated to providing excellent service and we're thrilled to hear that Logan, Michael, and Terry provided you with exactly what you needed. We look forward to continuing to serve you.

January 25, 2026

Dealership Rating
Employee Rating

Jani and Teri were lovely to deal with . . no stress, had my car traded with in 3 days. Ready to go.. thanks again GP VW 👍 More

by TanyaO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karan Jani , Michael Adewunmi

Jan 26, 2026

Grande Prairie Volkswagen responded

Thank YOU for choosing GP VW! We are thrilled to hear that Jani and Teri provided you with a stress-free and efficient car trading experience. Enjoy your new ride! 🚘 #customerlove #happycustomer

January 03, 2026

Dealership Rating
Employee Rating

Just got the privilege of getting a brand new Taos from Emma and the team at GP Volkswagen. Their team made sure that my wife and I had ample time and opportunity to make our decision by letting us take a More

by curtis.s.g
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emma Kay , Michael Adewunmi

Jan 05, 2026

Grande Prairie Volkswagen responded

Wow, thank you for your kind words! We are thrilled to hear that you had a positive experience with our team at GP Volkswagen. We always strive to go the extra mile for our customers and we are glad that it made a difference for you. Enjoy your new Taos! #CustomerSatisfaction #ExceptionalService

November 12, 2025

Dealership Rating
Employee Rating

Emma was wonderful to deal with through the process of purchasing my 2025 Tiguan. She is patient, friendly and very helpful. If she isn’t sure of the information requested, she will find the answer and ge More

by Rachelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franklin Manyika, Emma Kay , Michael Adewunmi

Nov 13, 2025

Grande Prairie Volkswagen responded

Thank you for taking the time to share your experience with Emma! We are so glad to hear that she provided you with excellent service and made sure you were comfortable with your purchase. Your satisfaction is our top priority and we look forward to continuing to provide exceptional service in the future. Thank you for choosing us for your 2025 Tiguan. Happy driving!

November 08, 2025

Dealership Rating
Employee Rating

Navpreet was was so helpful and was one of the least pressuring salespeople i had the pleasure to deal with. Buying a new car is so stressful and she helped me through each step to make it easy! More

by Cassandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Turcotte, NavPreet Kaler

Nov 10, 2025

Grande Prairie Volkswagen responded

Thank you for the kind words! We're so glad Navpreet could make your car buying experience stress-free. Customer satisfaction is our top priority and we're happy to have provided you with excellent service. See you on the road! #happytohelp #easycarbuying

November 06, 2025

Dealership Rating
Employee Rating

Emma it was the best car sales lady. I've ever had.I will recommend all my friends to come and see you guys at volkswagen More

by andybroberts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Demler, Emma Kay , Michael Adewunmi

Nov 10, 2025

Grande Prairie Volkswagen responded

Thank you for the glowing review, we're so glad you had a great experience with Emma! We appreciate your recommendations and can't wait to see you and your friends at our Volkswagen dealership. #HappyCustomers #VolkswagenLove

2
...

Dealership Inventory (151 Vehicles)

used 2026 Volkswagen Atlas car, priced at $61,690
2026 Volkswagen Atlas
used
Deep Black Pearl exterior
Automatic
AWD
new 2026 Volkswagen Atlas car, priced at $64,340
2026 Volkswagen Atlas
new
Silverbird Metallic exterior
Automatic
AWD
new 2026 Volkswagen Atlas Cross Sport car, priced at $65,040
2026 Volkswagen Atlas Cross Sport
new
Deep Black Pearl exterior
Automatic
AWD
used 2025 Volkswagen Tiguan car, priced at $38,290
2025 Volkswagen Tiguan
used
Pure White exterior
Automatic
AWD
new 2026 Volkswagen Tiguan car, priced at $48,890
2026 Volkswagen Tiguan
new
Pyrite Silver Metallic w/Black Roof exterior
Automatic
AWD
used 2026 Volkswagen Tiguan car
2026 Volkswagen Tiguan
used
Deep Black Pearl exterior
Automatic
AWD