629 Reviews
Write a Review629 Reviews of Sylvia Donovan
July 01, 2020
AMAZING Just loved working with Sylvia and Dan. They provided exceptional, professional service that was efficient and thorough. What a great experience. Woul Just loved working with Sylvia and Dan. They provided exceptional, professional service that was efficient and thorough. What a great experience. Would definitely use them again and recommend them to family and friends. WOW!! More
June 29, 2020
New Vehicle Acquisition Have been dealing with this dealership for over 10 years. Their service department is courteous, professional and helpful. Most recently I leased a Have been dealing with this dealership for over 10 years. Their service department is courteous, professional and helpful. Most recently I leased a new vehicle and dealt with Sylvia Donovan for the transaction. Sylvia provided great insight regarding options and opportunities. She was very professional, knowledgeable and committed to service. Janine Feenstra was also very helpful, as was Dan who showed us all of the operations within the vehicle. Overall, a great experience !! More
Other Employees Tagged: Janine Feenstra
June 27, 2020
We have just leased our 5th Toyota Corolla from Sylvia Donovan, Lease Manager at ToyotaTown, London, Ontario. Our first leased car was in 2003 and have since enjoyed our relationship with Ms. Donovan. W Donovan, Lease Manager at ToyotaTown, London, Ontario. Our first leased car was in 2003 and have since enjoyed our relationship with Ms. Donovan. We appreciate her professional and courteous manner and look forward to continued association. More
Other Employees Tagged: John Rossini, Janine Feenstra , Mike Minarsky, Helena Vrabec
June 14, 2020
New vehicle pickup Sylvia was very helpful in explaining all the ins and outs of my new vehicle. She made sure I had a good understanding of all of the new features that Sylvia was very helpful in explaining all the ins and outs of my new vehicle. She made sure I had a good understanding of all of the new features that the car came with. A friendly and pleasant experience, I am very happy with my service. More
June 07, 2020
I am really enjoying my Toyota Corolla LE. With some hope of getting my old car swapped, called Sylvia Donovan. This is the second car I have taken from Sylvia Donovan. I have taken my first car in 2014 and of getting my old car swapped, called Sylvia Donovan. This is the second car I have taken from Sylvia Donovan. I have taken my first car in 2014 and now 2020. Extremely quick and promising support. I am very very thankful to her. More
June 06, 2020
I am really liking my new Toyota Camry SE from Toyota Town London ! Thank you Sylvia Donovan for your help and advice on choosing this vehicle and for making this such a stress free choice. My wife is lo Town London ! Thank you Sylvia Donovan for your help and advice on choosing this vehicle and for making this such a stress free choice. My wife is looking forward to meeting with you soon to perhaps get into a Toyota ! Carl Goldberg More
Other Employees Tagged: Janine Feenstra
June 04, 2020
This is my second time dealing w/Toyotatown & w Sylvia Donovan, she was very helpful very knowledgeable & v patient w/ me while preparing the documents &during the leasing process. I really admire the fri Donovan, she was very helpful very knowledgeable & v patient w/ me while preparing the documents &during the leasing process. I really admire the friendliness they deal with. Would definitely go back for another car and highly recommend to everyone. Thank you very much. More
June 02, 2020
New 2020 Tacoma I was referred to Brian while I looking for a particular Tacoma model. They did not have one on their lot, but Brian and his team were able to find th I was referred to Brian while I looking for a particular Tacoma model. They did not have one on their lot, but Brian and his team were able to find the exact vehicle I wanted. The day I went to pick it up, I was greeted by Sylvia and she had everything ready to go. It was a very efficient, friendly and organized visit to this dealership. This was all during the COVID19 pandemic. I was very impressed at how well the dealership was able to handle my request and deliver during these strenuous times. Thank you to Sylvia and Brian for making the process of purchasing my vehicle so easy!! More
Other Employees Tagged: Brian Komar
May 30, 2020
Another year We would like to thank Sylvia for her knowledge, help and continued patience while arranging our current lease. Thanks for another great year. Good We would like to thank Sylvia for her knowledge, help and continued patience while arranging our current lease. Thanks for another great year. Good social distancing in the office. More
May 26, 2020
Good experience - again Dealing with Toyota Town since 2007. This is my 4th lease and 3rd lease buyout. Always smooth and friendly transactions. My only concern is their trad Dealing with Toyota Town since 2007. This is my 4th lease and 3rd lease buyout. Always smooth and friendly transactions. My only concern is their trade-in valuation. Short of satisfactory. I managed to avoid trade-ins in the past but due to the current COVID situation I had to do it. Will try to avoid it in the future. More
Other Employees Tagged: Rita Dalal

