Stephanie Shearsby | Page 25

Overall Terrific Experience! Sue was most helpful in our meetings with her, both before and after our decision and purchase were finalized. She most capably answered our questio Sue was most helpful in our meetings with her, both before and after our decision and purchase were finalized. She most capably answered our questions related to options, service standards, and other matters that arise when you acquire an automobile that today is much more sophisticated electronically than we were accustomed to with our trade. Thank you Sue! Kylie Burridge also assisted greatly in the many administrative issues that arise in completing the transaction without any hiccups! Thank you Kylie! More

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Stephanie is excellent! I dealt with Stephanie at Lexus of London. She is very friendly. She answered all my questions, even after working hours! I felt that I was dealing wi I dealt with Stephanie at Lexus of London. She is very friendly. She answered all my questions, even after working hours! I felt that I was dealing with my friend! Thank you Stephanie! More

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Stephanie is amazing! Stephanie at Lexus was amazing. Very informative, wonderful personality and very professional. She made the experience very comfortable. If you are Stephanie at Lexus was amazing. Very informative, wonderful personality and very professional. She made the experience very comfortable. If you are looking for an trustworthy, knowledgeable salesperson, I highly recommend her. More

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Great Cars/Great Dealer If you want a Lexus London Lexus is the place to go. First class treatment and straight answers. Employees believe in their product and it shows in th If you want a Lexus London Lexus is the place to go. First class treatment and straight answers. Employees believe in their product and it shows in their interaction with the customer. More

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ES 350 I purchased a pre-owned Lexus ES-350 and had a great experience with this dealership from the moment I called to the time I cane to the dealership and I purchased a pre-owned Lexus ES-350 and had a great experience with this dealership from the moment I called to the time I cane to the dealership and meat Stephanie. She was very patient and answered all my questions. It was a Saturday and the office closed at 5PM but she allowed me to take the car to a mechanic for a second opinion and patiently waited for me to come back Kylie, explained the financing to me in detail and answered all my questions. Higgins I would like to thank her and Lexus of London for their excellent customer service. More

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Outstanding Sales My sales rep was Stephanie Shearsby and she went above and beyond any experience I have had with a car dealership. To earn my business, she brough My sales rep was Stephanie Shearsby and she went above and beyond any experience I have had with a car dealership. To earn my business, she brought the car I chose to my office, met me on the price I offered, then came in on her day off to close so I could get the car in time for a weekend away. She dressed professionally at all times and was charming without being annoying. I'd like to add that this was probably not a high margin sale for the dealer, yet I was still treated respectfully and felt like I made a good decision to buy the vehicle. Do not hesitate to look into Lexus of London for a well priced used car. More

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Excellent Service on the purchase of our NX200T SUV F3 Sport Thank you LEXUS of Canada to the following Staff with whom we have dealt with on the purchase of our new SUV. My Husband,myself and two sons went sh Thank you LEXUS of Canada to the following Staff with whom we have dealt with on the purchase of our new SUV. My Husband,myself and two sons went shopping for a new vehicle, checking out several dealers. I was quite impressed with the service we received from the following Employees at LEXUS OF LONDON. From the time we entered the door, there were Stephanie to greet us. The first thing we were offered was a drink of water or coffee, and this goes for all the staff that we came in contact with. Customer Service at this dealership are above and beyond any other dealership we have visited. As a former Bank Employee, I strongly believed in offering excellent customer service and this is what the following staff did. We truly appreciate the SUPERIOR CUSTOMER SERVICE we received. We are highly pleased with the excellent service they provided and their professionalism. After several visits,we had made a decision to go with LEXUS and made the purchase of our new 2016 SUV. We picked up the vehicle yesterday,did an excellent job explaining in detail the full operation of all the different features. We love our purchase more than ever now that we are sitting in it. GREAT JOB to everyone at LEXUS, we appreciate it and such commitment to GREAT CUSTOMER SERVICE. Thanks again Stephanie,for your wonderful customer service and professionalism. You have definitely gained a satisfied customer, who will refer friends and family. Thanks Sincerely yours Sheik More

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RECENT PURCHASE OF LEXUS RX350 My husband and I recently purchased a 2011 Lexus RX350. What a wonderful experience ! The staff at this location are above and beyond any other dea My husband and I recently purchased a 2011 Lexus RX350. What a wonderful experience ! The staff at this location are above and beyond any other dealerships that we have visited. We met the gentleman that detailed the vehicle, the sales representative, the sales rep that went through the final paperwork and even the manager of the dealership. WHAT AN ABSOLUTELY WONDERFUL EXPERIENCE. I would recommend this dealership in a HEARTBEAT. More

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Stephanie - simply exceptional! Recently purchased the GX 460 from Stephanie and the experience surpassed our expectations. Stephanie went above and beyond to provide outstanding cu Recently purchased the GX 460 from Stephanie and the experience surpassed our expectations. Stephanie went above and beyond to provide outstanding customer service with a no-pressure approach! Highly recommend! More

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I was so pleased with my whole experience at this dealership I am so pleased with my car and my whole buying experience form Lexus of London. The salesperson Stephanie was fantastic. She was patient and very in I am so pleased with my car and my whole buying experience form Lexus of London. The salesperson Stephanie was fantastic. She was patient and very informative. I would definitely recommend this dealership to anyone looking for a new vehicle. Georgina, Cambridge ON More

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