Sandra Jurcic | Page 11

An exceptional Dealership. It was simply a pleasure to deal with Island Ford. The staff were very knowledgeable about Ford products and services. Throughout the vehicle purchasi It was simply a pleasure to deal with Island Ford. The staff were very knowledgeable about Ford products and services. Throughout the vehicle purchasing process, Sandra, Devvan, Janette, Isabelle and Bryan clearly demonstrated their personal commitment to customer care and service. More

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AMAZING DEALERSHIP! As always Island Ford exceeds themselves in all areas of professionalism, customer service and more importantly community minded / family orientated s As always Island Ford exceeds themselves in all areas of professionalism, customer service and more importantly community minded / family orientated service! Love this dealership! It was our first time to work with Sandra, but a joy to work with someone who is very bright and knowledgeable about Ford products. Thank you to Sandra, with a shout out to Chris and Bernadette, who made the experience of purchasing a new vehicle one without pressure, including post buying experience an enjoyable one which many people do not think about. I have purchased three vehicles from Island Ford and personally recommend anyone looking to purchase a new or used car to stop in. More

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Great customer service, professional and upbeat! Everyone at Ford treated me with professionalism ~ Sandra was fantastic! She was very patient with me and accommodating my schedule and answering my t Everyone at Ford treated me with professionalism ~ Sandra was fantastic! She was very patient with me and accommodating my schedule and answering my texts & phone calls. More

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Pleasant professional sale I have dealt with this Ford dealership for the past 8 years and this is our 3rd Ford Edge. We were looking for a new vehicle and the salesperson, San I have dealt with this Ford dealership for the past 8 years and this is our 3rd Ford Edge. We were looking for a new vehicle and the salesperson, Sandra Jurcic, helped us decide on the choice we made. A very professional and friendly sales associate and such a pleasure to deal with. Edie Lange, who we have dealt with on all our Ford purchases, epitomizes what it means to make a customer feel at ease when dealing with the financial aspects associated with purchasing a vehicle. Island Ford is indeed fortunate having her in their employee. While we did not have much exposure to Bryan Flynn we found him to be a very pleasant fellow who gave us a reasonable deal on both the trade-in and sale of the car we purchased. All in all a most enjoyable experience. More

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Professional and Courteous I really liked the service we received with Sandra, our sales lady. She was friendly, courteous and professional. You helped us find the best fit ve I really liked the service we received with Sandra, our sales lady. She was friendly, courteous and professional. You helped us find the best fit vehicle for us. I really appreciated that you sat with us through the process where we had to sit and wait for certain processes to be complete, and that you are very friendly. I also really liked that you showed us stuff about our new Ford Escape, and helped set up my husband's REDNECK music in the SUV. Thank you, and it was a pleasure to meet you and I would definitely recommend you to anyone that wants great customer service, and a great FORD. More

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great dealership the moment I walked onto the lot I was met by Sandra and was rewarded with a friendly and knowledgeable sales person , Sandra and the Island Ford team the moment I walked onto the lot I was met by Sandra and was rewarded with a friendly and knowledgeable sales person , Sandra and the Island Ford team were great to do business with and I would and will gladly recommend them to anyone looking for great service , great cars and friendly faces , CHEERS , Island Ford people !!!! More

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Best Dealership Service in the World I grow up in Europe and was in contact with a lot of dealerships over there but I always had the feeling all the want ist my money. Here at Island For I grow up in Europe and was in contact with a lot of dealerships over there but I always had the feeling all the want ist my money. Here at Island Ford they really CARE about me, what I want and what`s best for me. I am glade that I could make the deal with Sandra. She is a very caring and lovely woman, that's what you need when you 22 years old and new in a country. Someone who takes you by the hand and helps you with all the questions and makes sure that you get an awesome and a safe new car. I love my new Fiesta and the great customer service at Island Ford. Thanks to everyone who made it possible for me! You guys rock!! More

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Amazing Customer Service From the moment we pulled in and met Sandra, we knew we were in good hands. I noticed a couple things on our test drive and her Manager Dan came out From the moment we pulled in and met Sandra, we knew we were in good hands. I noticed a couple things on our test drive and her Manager Dan came out and assured us my concerns would be fixed. (We were buying a used vehicle) He kept to his word and we were exstatic with the way he handled our purchase. Our sales associate Sandra, took her time with us and we never felt pressured at all. Her goal was to make sure we were happy with our purchase. I would highly recommend Sandra as a sales associate, she was an absolute pleasure to work with and made the whole experience enjoyable. A big kudo's to Dan and Edie as well. Everything flowed easily for us and all the staff were remarkable. A fabulous team for sure! I will only buy our vehicles from Island Ford from now on as there is no comparison on how we were treated compared to other car dealerships. Huge Thanks!! And Congrats to a job well done!! The Thomson's More

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Friendly, helpful sales experience. Sandra came over within a couple of minutes of my arrival. She was very friendly and knowledgable. I had gone with the intention of test-driving one c Sandra came over within a couple of minutes of my arrival. She was very friendly and knowledgable. I had gone with the intention of test-driving one car (and not even buying that day) but ended up buying a newer, more expensive one there and then, because the deal was good and the financing was affordable. Sandra and the other staff were helpful throughout and I didn't feel like I was rushed at all. There were a couple of cosmetic issues that were quickly sorted out by the store and I love my new car. More

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Trading Up Once Again I have dealt with a few different Ford dealerships (I would only buy a Ford), and this dealership by far is the best one out there. Sandra seen my on I have dealt with a few different Ford dealerships (I would only buy a Ford), and this dealership by far is the best one out there. Sandra seen my on the lot and asked me what I was looking for. I told her they didn't have what I needed, and she proved me wrong right away. She led me to the car I wanted and it was perfect. She sold me on the car without pushing me, and left me to go home and think about it, but also invited me to take a test drive. I brought the wife in to look and drive it, and we were hooked. Sandra encouraged us to look at all the upsides to making the trade, but never made us feel like it was going to make or break her career....No pressure sales lady. She's very pleasant, friendly, knowledgeable, and a bubbly personality. Once we made up our minds, the rest of the process was painless and easy. Sandra made the whole deal a pleasure. We traded 2 vehicles in on a beautiful 2016 Mustang GT Premium Coupe. The very pleasant and helpful Bernadette helped with a lot of questions and a little string pulling. Matthew made all the numbers work with financing, and Chris made the final steps of the mountain of paperwork seem like a small hill. We have dealt with this dealership many times when it was Ken Evans, and a couple times as Island Ford. Every time makes us sure that we don't want or need to deal anywhere else. We have worked with some sales people who are no longer here in the past, as well as working with Chris Tarala when he was a salesman, Bernadette Scudder, Edie Lange, Bryan Flynn, and countless others in the background I'm sure. They are all a pleasure to work with. I must also add that through all the different vehicles we have had, the limited number of times we have needed service or warranty, it has always gone smooth, with no problems. Service department is equally friendly and helpful. Bottom line here is that this dealership goes above and beyond to make you happy, and make your buying experience easy and painless. I haven't met anyone at this dealership who isn't willing to go above and beyond. Go ahead and shop with confidence here that you are in good hands and will be treated fairly. More

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