353 Reviews
Write a Review353 Reviews of Rita Dalal
June 28, 2019
I love my new corolla hatchback! My experience here was everything I wanted it to be. I was purchasing my first car (at 30 I know) and the team here helped make my decision easy and s My experience here was everything I wanted it to be. I was purchasing my first car (at 30 I know) and the team here helped make my decision easy and stress free. I had been to 2 dealerships before coming here and looked at a lot used cars and when I came in to Toyota town I was looking at a used Corolla. It was recently sold and Brian sat down with me and went over other options of other models used and new. I was a little indecisive and got him to quote 4 different options for me. I came into test drive the hatchback and a used Corolla (Geordie) took me very quickly out on both (I was in a rush coming from work going to babysit my niece and nephew). They were super accommodating if Brian wasn’t available he made sure I could come in anytime and have someone look after me. I finally decided on a new Corolla hatchback and I met Rita. She was awesome and made the daunting task of purchasing and money less stressful. We made sure that I had the proper features what was necessary to maintain my car but within my budget. I felt very comfortable and not pressured into anything I didn’t want. Rita even answered my call when she was off in the morning and answered a few last minute questions. Finally as I was waiting for my car (coming from Japan) my current car broke down and was no longer drivable and not worth fixing. I desperately called Brian up and asked if my car could get there any earlier (I could not work without a car). He called me back within an hour and had a loner car for me to drive for the few days before my car was ready. Really was life saver (I’m a supply teacher and very dependent on my car to get everywhere). That is where I met (I’m sorry I can’t remember his name but the very friendly Old school VW Beatle driving guy). He greeted my mother and I and chatted to us while we waited for a few papers to be signed and the car to be brought up. I had a great experience here and I am LOVING my new car! I highly suggest coming here everyone I met was kind and they went above and beyond to help me. Thanks guys! More
Other Employees Tagged: Geordie Hock , Brian Williams, I can’t remember his name but he drove an old VW Beatle. (5 stars)
June 28, 2019
Amazing Service From the time my husband and I pulled onto the lot until a week later when I drove off the lot with my New 4 Runner Geordie was amazing. He kept in to From the time my husband and I pulled onto the lot until a week later when I drove off the lot with my New 4 Runner Geordie was amazing. He kept in touch while I was trying to figure out how to get out of my lease and into the vehicle of my dreams. In the end he solved all my problems and took care of my lease and made sure I was able to purchase my new vehicle without any issues. I have a problem with my touch screen not working, he is aware of it and working on setting up an appointment for the service technicians to address and remedy. Thank you Geordie for making me feel like royalty. More
Other Employees Tagged: Geordie Hock
June 21, 2019
Great customer service Highly recommend Oveis as he was so personable and very knowledgeable, answering my many questions. He certainly made it a worthwhile and pleasant ex Highly recommend Oveis as he was so personable and very knowledgeable, answering my many questions. He certainly made it a worthwhile and pleasant experience to return to ToyotaTown to purchase another Rav (as I was still driving a Rav4 bought at Toyotatown 10 years ago). Thank you Oveis and Rita. More
Other Employees Tagged: Oveis KHALILI
June 20, 2019
SO FRIENDLY The staff works well together and Susanne, Ovi, Rita and all else involved made my experience pleasant. From test drive to picking up my vehicle, The staff works well together and Susanne, Ovi, Rita and all else involved made my experience pleasant. From test drive to picking up my vehicle, i felt comfortable. Any questions i had were answered. I LOVE MY NEW RAV 4 More
Other Employees Tagged: Suzanne Bourdeau, Oveis KHALILI
June 04, 2019
Buying a new car: made easy This dealership is focused on the customer -- what information to provide, how much time is needed by the buyer for a decision. The physical space is This dealership is focused on the customer -- what information to provide, how much time is needed by the buyer for a decision. The physical space is open and comfortable. You are greeted right away and directed to the right person. Buying a new car is always a challenge. These people help make it a good experience. Gwen Jones went out of her way to help us with our many questions and concerns. She understood when we needed more time, and followed up with us to be sure we were satisfied. Rita Dalal went over the financial information for us, clarifying the numbers and responding to any concerns we had. Finally we were happy with everything and were able to drive our new car home after a very positive experience. More
Other Employees Tagged: Gwen Jones
May 30, 2019
Really enjoy my 2019 Rav4 Purchased my last Toyota (Camry) almost 15 years ago at Toyota Town and it has been the best car I’ve owned. After 540,000 km thought it best to look Purchased my last Toyota (Camry) almost 15 years ago at Toyota Town and it has been the best car I’ve owned. After 540,000 km thought it best to look at something new. Natural decision was to go back to Toyota Town and Justin Maki was very helpful. The dealership also has a full range of RAV4s in a full range of colours and trim levels which made the final selection easy. More
Other Employees Tagged: Justin Maki
May 23, 2019
excellent in every respect-will recommend Toyota Town leased a 2019 Corolla-from Sylvia Donovan-absolutely delighted-in every respect i am happy with the purchase-will be recommending her and Toyota Town leased a 2019 Corolla-from Sylvia Donovan-absolutely delighted-in every respect i am happy with the purchase-will be recommending her and Toyota Town at every opportunity-Regards Paul Mackey More
Other Employees Tagged: Sylvia Donovan
May 21, 2019
Best car buying experience ever !!! My family purchased a 2014 Toyota 4Runner from this dealership and the salesman who helped us was Pedram Ebrahimi. By far best salesman ever. He was r My family purchased a 2014 Toyota 4Runner from this dealership and the salesman who helped us was Pedram Ebrahimi. By far best salesman ever. He was really helpful and Knows a lot about the products he’s selling. Definitely will come again and do business with same salesman. More
Other Employees Tagged: Pedram Ebrahimi
May 14, 2019
Great Customer experience! I would like to appreciate the great service and care obtained from : Mr Baz Afara for being passionate , professional and friendly. Mrs Rita Dalal I would like to appreciate the great service and care obtained from : Mr Baz Afara for being passionate , professional and friendly. Mrs Rita Dalal for the great support and being friendly as well. Mr.Brian for his offers to reach my satisfaction. More
Other Employees Tagged: Brian Komar, Baz Afara
May 13, 2019
Just purchased Corolla # 3 I bought my first new car from Ken Yates back in the Summer of 2008 and have just purchased my 3rd new Corolla from Ken and his team at ToyotaTown. M I bought my first new car from Ken Yates back in the Summer of 2008 and have just purchased my 3rd new Corolla from Ken and his team at ToyotaTown. My experiences with purchasing and servicing my vehicles here have always been top notch and, after driving GM vehicles for most of my life, I won't drive anything other than a Toyota now. Ken is knowledgeable, friendly and thorough from start to finish. My new 2019 Corolla has some new safety features and electronics that were explained in detail when I picked up the car. Shout out to Rita Dalal for all of her help with the add-ons that I chose and processing the paperwork was quick and relatively painless (always a little pain when financing a new car). I wouldn't deal anywhere else, thanks again Ken & Rita ! More
Other Employees Tagged: Ken Yates

