Rita Dalal | Page 28

Awesome Justin Maki was approachable and help us how to choose and explain everything about cArs. And how we can afford to pay. Great experience working wit Justin Maki was approachable and help us how to choose and explain everything about cArs. And how we can afford to pay. Great experience working with him. More

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Great Service and Very Patient Sales Specialists I had an excellent experience at Toyotatown buying my car this past week. Both Gwen and Ken were very thorough and knowledgeable about the car produc I had an excellent experience at Toyotatown buying my car this past week. Both Gwen and Ken were very thorough and knowledgeable about the car products, and they answered all my questions that I had about everything! Even on the test drive, Ken patiently responded to all my queries, and when Gwen went over the features in the car, I had to ask her to repeat what she had said MANY times! They were pleasant, caring, and willing to help in any way. I appreciated working with both Gwen and Ken, as well as Rita, and the transaction was completed without difficulty. Thanks to all of you for making this a positive experience! More

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Excellent service and professional handling Directly and hit the point, special thanks for Suzanne (Sales Dept), she did a great job and i really appreciate her support and follow up. she deserv Directly and hit the point, special thanks for Suzanne (Sales Dept), she did a great job and i really appreciate her support and follow up. she deserve 5 stars. On other hand i also appreciate Rita (finance manager) for excellent support and services. More

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Great experience buying my new Corolla Hatchback! I met with Chad at Toyota Town when I went in looking for my new car. I had a pretty good idea of what I wanted when I went in, and after going over I met with Chad at Toyota Town when I went in looking for my new car. I had a pretty good idea of what I wanted when I went in, and after going over the various options, I went with the Corolla Hatchback (2019). Chad was helpful throughout the whole process, and worked with his manager to make sure they could get the exact car I wanted (standard transmission in Flame Blue). Since I was so specific, there was a timeline for the delivery, and he was completely upfront about how long it could take. I received a message when my car arrived to set up a delivery date. The day I picked up my car, Chad met me at the front entrance, ready with everything necessary to finalize the purchase. A few forms later, and a walkthrough of the car, and I was ready to go. Chad was extremely helpful and knowledgeable about the products, and worked to make sure I got the vehicle I wanted. Everyone at the dealership that I dealt with was friendly and welcoming. Easily the best car buying experience I've had. More

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I love my new corolla hatchback! My experience here was everything I wanted it to be. I was purchasing my first car (at 30 I know) and the team here helped make my decision easy and s My experience here was everything I wanted it to be. I was purchasing my first car (at 30 I know) and the team here helped make my decision easy and stress free. I had been to 2 dealerships before coming here and looked at a lot used cars and when I came in to Toyota town I was looking at a used Corolla. It was recently sold and Brian sat down with me and went over other options of other models used and new. I was a little indecisive and got him to quote 4 different options for me. I came into test drive the hatchback and a used Corolla (Geordie) took me very quickly out on both (I was in a rush coming from work going to babysit my niece and nephew). They were super accommodating if Brian wasn’t available he made sure I could come in anytime and have someone look after me. I finally decided on a new Corolla hatchback and I met Rita. She was awesome and made the daunting task of purchasing and money less stressful. We made sure that I had the proper features what was necessary to maintain my car but within my budget. I felt very comfortable and not pressured into anything I didn’t want. Rita even answered my call when she was off in the morning and answered a few last minute questions. Finally as I was waiting for my car (coming from Japan) my current car broke down and was no longer drivable and not worth fixing. I desperately called Brian up and asked if my car could get there any earlier (I could not work without a car). He called me back within an hour and had a loner car for me to drive for the few days before my car was ready. Really was life saver (I’m a supply teacher and very dependent on my car to get everywhere). That is where I met (I’m sorry I can’t remember his name but the very friendly Old school VW Beatle driving guy). He greeted my mother and I and chatted to us while we waited for a few papers to be signed and the car to be brought up. I had a great experience here and I am LOVING my new car! I highly suggest coming here everyone I met was kind and they went above and beyond to help me. Thanks guys! More

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Amazing Service From the time my husband and I pulled onto the lot until a week later when I drove off the lot with my New 4 Runner Geordie was amazing. He kept in to From the time my husband and I pulled onto the lot until a week later when I drove off the lot with my New 4 Runner Geordie was amazing. He kept in touch while I was trying to figure out how to get out of my lease and into the vehicle of my dreams. In the end he solved all my problems and took care of my lease and made sure I was able to purchase my new vehicle without any issues. I have a problem with my touch screen not working, he is aware of it and working on setting up an appointment for the service technicians to address and remedy. Thank you Geordie for making me feel like royalty. More

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Great customer service Highly recommend Oveis as he was so personable and very knowledgeable, answering my many questions. He certainly made it a worthwhile and pleasant ex Highly recommend Oveis as he was so personable and very knowledgeable, answering my many questions. He certainly made it a worthwhile and pleasant experience to return to ToyotaTown to purchase another Rav (as I was still driving a Rav4 bought at Toyotatown 10 years ago). Thank you Oveis and Rita. More

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SO FRIENDLY The staff works well together and Susanne, Ovi, Rita and all else involved made my experience pleasant. From test drive to picking up my vehicle, The staff works well together and Susanne, Ovi, Rita and all else involved made my experience pleasant. From test drive to picking up my vehicle, i felt comfortable. Any questions i had were answered. I LOVE MY NEW RAV 4 More

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Buying a new car: made easy This dealership is focused on the customer -- what information to provide, how much time is needed by the buyer for a decision. The physical space is This dealership is focused on the customer -- what information to provide, how much time is needed by the buyer for a decision. The physical space is open and comfortable. You are greeted right away and directed to the right person. Buying a new car is always a challenge. These people help make it a good experience. Gwen Jones went out of her way to help us with our many questions and concerns. She understood when we needed more time, and followed up with us to be sure we were satisfied. Rita Dalal went over the financial information for us, clarifying the numbers and responding to any concerns we had. Finally we were happy with everything and were able to drive our new car home after a very positive experience. More

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Really enjoy my 2019 Rav4 Purchased my last Toyota (Camry) almost 15 years ago at Toyota Town and it has been the best car I’ve owned. After 540,000 km thought it best to look Purchased my last Toyota (Camry) almost 15 years ago at Toyota Town and it has been the best car I’ve owned. After 540,000 km thought it best to look at something new. Natural decision was to go back to Toyota Town and Justin Maki was very helpful. The dealership also has a full range of RAV4s in a full range of colours and trim levels which made the final selection easy. More

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