Rita Dalal | Page 18

Being a first time car buyer, it’s a very exciting, yet nerve racking experience... thankfully I had an amazing representative at ToyotaTown helping me, shoutout to Gwen Jones! She was so kind and helpful, nerve racking experience... thankfully I had an amazing representative at ToyotaTown helping me, shoutout to Gwen Jones! She was so kind and helpful, and made sure I understood everything every step of the way, and was just as excited as I was when I finalized the purchase of my first car! She was so patient and knowledgeable through any questions or concerns I had, I will definitely be recommending her to friends and family when their time comes for a new vehicle. Also thank you to Rita for helping me navigate through the financial stages of buying my first car! Very kind and patient as well, thank you ToyotaTown! More

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First new vehicle purchase, and couldn't have been easier! Gwen was very informative, and handled all of my questions and purchase details through email ahead of time which really sped things up once easier! Gwen was very informative, and handled all of my questions and purchase details through email ahead of time which really sped things up once I entered the dealership. There was no pressure for any add on accessories, or services which was much appreciated. I had reached out to multiple dealerships, and the honest answers and information given by Gwen made our decision on who to deal with that much easier. Would deal with ToyotaTown again! More

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Very satisfying visit. People very friendly and very knowledgeable. Paper work not complicate and done fast. Even english is my second language- no problem with understanding everything. Good job. Tha knowledgeable. Paper work not complicate and done fast. Even english is my second language- no problem with understanding everything. Good job. Thank you 👍 More

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I have bought my last 3 vehicles from here and I have had great service in every department. I work for TMMC so I hold Toyota to very high standards great service in every department. I work for TMMC so I hold Toyota to very high standards More

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As my wife and I are new to Toyota we can't really rate the quality of service that Toyota might offer. However , upon accepting an appointment to test drive a vehicle we were welcomed in a very profession the quality of service that Toyota might offer. However , upon accepting an appointment to test drive a vehicle we were welcomed in a very professional way. All of our questions were answered with knowledge of the product we were interested in. We didn't feel any pressure to purchase😊 Which is nice. Shawn , after knowing what we were interested in was able to provide us with said vehicle within a day or two. After agreeing to purchase, we were walked through the Toyota warranty packages and the financing by a very capable Rita. So far everything about Toyota Town has been a positive experience. More

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This isn't my first rodeo but it's certainly my last. This wasn't my ordinary dealership experience. From the very beginning Gwenn made sure the entire experience was about us getting exactly what we wan This wasn't my ordinary dealership experience. From the very beginning Gwenn made sure the entire experience was about us getting exactly what we wanted and within our budget. The numbers were always clearly presented to us in a way that was easy to understand and compare with other numbers. No longer will we regard this as a rodeo like experience but from now on we actually look forward to it. As someone with anxiety issues I feel the team did everything possible to make sure I didn't feel pressured or overwhelmed at all. Will be happy to recommend to our friends and family. More

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I purchase and lease vehicles through Toyota Town because Of Sylvia Donovan. She has always been thorough and efficient when providing me with options and details regarding my new vehicle purchases. I would Of Sylvia Donovan. She has always been thorough and efficient when providing me with options and details regarding my new vehicle purchases. I would highly recommend Sylvia to friends and family as I was referred by a family and have been grateful for her assistance. More

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Sylvia Donovan was extremely helpful in the lease of my new vehicle, and was able to answer all my questions without hesitation. All the staff were friendly and very accommodating. new vehicle, and was able to answer all my questions without hesitation. All the staff were friendly and very accommodating. More

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Nice helpful group of people, even during all this covid business. Cleaning kept to high standards. Have yet to see how service dept handles things, but the sales and financial staff were great business. Cleaning kept to high standards. Have yet to see how service dept handles things, but the sales and financial staff were great More

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Great experience purchasing my Rav4 here! Very friendly staff. Brian Williams was fantastic! No pushiness here! He was extremely helpful answering my questions and explained everything very professiona staff. Brian Williams was fantastic! No pushiness here! He was extremely helpful answering my questions and explained everything very professionally. Thank you to Rita for her help and kindness as well. I highly recommend purchasing here. I will be back! More

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