Rick Watson | Page 58

Excellent for both sales and sevice This is my second time buying a new Lexus at Lexus of London, and I have had many routine service appointment at this dealer. Nothing but good experie This is my second time buying a new Lexus at Lexus of London, and I have had many routine service appointment at this dealer. Nothing but good experiences! Rick, and Allan in sales as well as Lyndsi in the service department are all a joy to deal with." A1." More

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A pleasant experience We hadn't bought a vehicle in 35 yrs and we went to Lexus of London just for the fun of it. When we walked in the door, the concierge came right over We hadn't bought a vehicle in 35 yrs and we went to Lexus of London just for the fun of it. When we walked in the door, the concierge came right over and asked us if we would like something to drink and said she'd find us a salesperson to answer any questions. She got Rick Watson to help us. He treated us with the utmost respect and professionalism. He answered all of our questions, was very patient and very knowledgeable about every vehicle we looked at. There was absolutely no pressure to buy a vehicle ...we sat in quite a few before deciding on one. We highly recommend Rick Watson for sales and Kylie Burridge for the financial aspect and would certainly recommend this dealership to anyone who wants to be treated royally with excellent customer service and respect. More

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Good service nice dealership friendly people I have given this review because I had a good time buying a Lexus and looking at all the cars and test driving on. The people there were very nice and I have given this review because I had a good time buying a Lexus and looking at all the cars and test driving on. The people there were very nice and it felt homey. More

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Attentive Purchased a certified Es 350. My salesperson, Rick Watson, was very attentive and professional. I would highly recommend the dealership for sales Purchased a certified Es 350. My salesperson, Rick Watson, was very attentive and professional. I would highly recommend the dealership for sales and service needs. More

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Amazing sales experience. Rick Watson was approachable and very knowledgeable. He went above and beyond to make me feel appreciated. I tried an Infiniti but glad I am back wi Rick Watson was approachable and very knowledgeable. He went above and beyond to make me feel appreciated. I tried an Infiniti but glad I am back with Lexus. If the vehicle performs as well as the sales team, I will be thrilled. More

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recent service and new car purchase Both experiences outstanding. Honest caring staff. We have bought numerous vehicles at this location. Both the sales and service staff are always very Both experiences outstanding. Honest caring staff. We have bought numerous vehicles at this location. Both the sales and service staff are always very professional and polite. I would definitely recommend this dealership to others. More

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Amazing Experience - Customer for Life While we were buying an SUV for my husband and ES for my Son, we mentioned to Rick that I would be in the market to trade my existing Lexus if he foun While we were buying an SUV for my husband and ES for my Son, we mentioned to Rick that I would be in the market to trade my existing Lexus if he found the right one for us. Within a day, he gave us the heads up on a car coming in and gave us the first chance at looking at it. Without a doubt this was the perfect car! Rick, you take great pride in making sure every detail is attended to and go above and beyond to ensure everything is perfect. A special thank you to Joe and Kylie for your work on providing me the detailing and warranty package, I appreciated the extra touches. Rick it has been an absolute pleasure working with you and you certainly are a great ambassador for the dealership. I would highly recommend you to family and friends. Pat & Mont More

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New Lease Leased my second RX350 recently. the transition to the new vehicle was quick and easy. All my expectations were met. This dealer has been terrific at Leased my second RX350 recently. the transition to the new vehicle was quick and easy. All my expectations were met. This dealer has been terrific at service during my first lease and i wanted to stay with them. More

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Outstanding customer service, knowledgeable, high integrity Already a Lexus owner for several years, we bought a second car this week. From the moment we arrived Rick took excellent care of us. He answered ever Already a Lexus owner for several years, we bought a second car this week. From the moment we arrived Rick took excellent care of us. He answered every question and was completely open and honest in working with us. This is an outstanding dealership and we have been delighted to work with this team. Kylie stayed after closing to finish our deal. She was extremely knowledgeable and personable. Simply put they both went above and beyond to make sure we were satisfied. We recommended and took our son later this week and he is now a first time Lexus owner! More

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Amazing customer service Always respectful, helpful and amazing quality of customer service. The dealership was very well organized and clean. I would deffinately recommend th Always respectful, helpful and amazing quality of customer service. The dealership was very well organized and clean. I would deffinately recommend the dealership to anyone that is interested More

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