Rick Watson | Page 48

Consistently good service and advice These folks have consistently delivered great service and advice to me over the last 7 years. This latest visit was no exception. Never feel like I am These folks have consistently delivered great service and advice to me over the last 7 years. This latest visit was no exception. Never feel like I am being needlessly up-sold and am given the straight goods. Always take care of me. Working with Rick in sales now as well. Off to a great start - knows his stuff and is providing me with options. More

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5* Service This team is extraordinary! From the moment we arrived, we were made to feel like part of the Lexus family. They are honest, kind and made the exper This team is extraordinary! From the moment we arrived, we were made to feel like part of the Lexus family. They are honest, kind and made the experience of buying a car FUN!!! Special shout out to Rick for his patience and professionalism. If you visit Lexus of London do yourself a favour and ask to work with this man! You will not be disappointed :) More

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An excellent experience all round. Just purchased our Lexus NX300 from the London dealership. Rick Watson started us off on our journey which was professional, but also friendly and s Just purchased our Lexus NX300 from the London dealership. Rick Watson started us off on our journey which was professional, but also friendly and so knowledgeable on the Lexus vehicles. A super fellow who gave us as much time as we needed with so much patience when helping us with our choice. We feel he went over and above in the treatment we received. We do have one issue but will talk in person to Rick when we meet up with him for our first service. We were introduced to Alan Calvert and the same is to be said for Alan, and then once we were ready to pick up our Lexus we were introduced to Natalie Marsh who was able to explain in full detail all the technical inclusions of our vehicle; she was amazing and nothing being too much trouble for her to explain. We felt as though these people were not just selling vehicles, but wanting to make sure their clients were happy and able to come back at any time, whether just to say hi and share in a coffee with them or to have their vehicle taken care of in the future. We would not hesitate to recommend London Lexus to any of our family or friends. More

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Bought new Lexus RX 350 Outstanding service from all sales staff. Treated with respect and a genuine caring starting with Alan Calvert and continuing with Rick Watson and Nat Outstanding service from all sales staff. Treated with respect and a genuine caring starting with Alan Calvert and continuing with Rick Watson and Natalie Marsh. We have dealt with Lexus for many years and have purchased 5 lexus vehicles. They have always worked hard to put together a fair deal. Their greatest strengths are their organization, friendly and personable manner, excellent knowledge about their vehicles and willingness to negotiate. They made our recent buying experience quite enjoyable and we would not hesitate to recommend them to anyone purchasing a new vehicle. More

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Great experience at Lexus of London Leased a 2018 RX350 in June ...we had a great experience to deal with Rick Watson (product specialist), we appreciate his commitment to ensuring we go Leased a 2018 RX350 in June ...we had a great experience to deal with Rick Watson (product specialist), we appreciate his commitment to ensuring we got the car we loved with a great deal....it was wonderful to deal with Kylie Burridge (financial service manager), Zaid Joudah, Romeo Nissana (service advisor), Allan Calvert (sales manager), and Chris Pinelli ( general manager). More

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Always a great experience! Took my Lexus RX350 FSport3 in for service today. Always a great experience! Great service and the added bonus of a nice clean car inside and out : Took my Lexus RX350 FSport3 in for service today. Always a great experience! Great service and the added bonus of a nice clean car inside and out :) :) Very happy proud Lexus owner. And so very proud it was built right nearby in Cambridge, Ont. Thank you Lexus of London! More

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Great Customer Service I never usually write these things but I was very impressed with the staff at Lexus and all the help that Rick Watson provided my husband and I. We ar I never usually write these things but I was very impressed with the staff at Lexus and all the help that Rick Watson provided my husband and I. We are looking to buy a new vehicle at the end of summer and Rick answered all of our questions and more! No pressure what so ever to buy a car just a very informative discussion. Rick you're amazing at your job! We visited other dealerships but now know who we will be dealing with. Thank you & see you soon :) More

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Service Experience Like always, the service was convenient, cordial and the car delivered on time. Really do a great job on service and meeting your specific time and re Like always, the service was convenient, cordial and the car delivered on time. Really do a great job on service and meeting your specific time and related requirements More

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Amazing customer service from Rick. I had an amazing experience at Lexus of London. Rick was very professional, he took his time to answer all my questions. He is very knowledgeable abou I had an amazing experience at Lexus of London. Rick was very professional, he took his time to answer all my questions. He is very knowledgeable about Lexus products. He explained all the options available to me putting into consideration my needs for the SUV. He went over all the RX 350 Executive package features, helping me to see the value for my money! I made colour changes twice; switched from Sport F3 to Executive package and Rick never saw this as an inconvenience. He told me repeatedly that his job is to make sure that I am satisfied. Is anyone out there considering buying a Lexus with guaranteed customer satisfaction? Visit Lexus of London and ask for Rick- you will not be disappointed. Thank you Rick, my family is very happy with our new 2018 RX350 EXECUTIVE package. More

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Awesome Wouldn’t deal For a Lexus product anywhere else. Treated us like Kings including my 10 year old nephew. The whole staff is very friendly and attentive Wouldn’t deal For a Lexus product anywhere else. Treated us like Kings including my 10 year old nephew. The whole staff is very friendly and attentive More

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