Rick Watson | Page 16

Back end support for the front line staff has to greatly improved. The dealership has not kept with the sales volume improved. The dealership has not kept with the sales volume More

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Always an absolute pleasure at Lexus of London. Very helpful, knowledge and trustworthy. Premier Lexus dealership in Ontario. Very helpful, knowledge and trustworthy. Premier Lexus dealership in Ontario. More

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From sales to service a fantastic experience! We bought a '16 IS350 in 2019 from Lexus of London and just traded her in for a 2021 RC350. Cannot say enough about Lexus of London! Everyone from We bought a '16 IS350 in 2019 from Lexus of London and just traded her in for a 2021 RC350. Cannot say enough about Lexus of London! Everyone from sales, finance, delivery (explanation of the car features), to service were fantastic. Every concern was taken care of, without exception, especially after I purchased the vehicle. More

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Always a pleasure to visit Lexus of London. They foster a culture of excellence that is clearly evident, no matter what employee you interact with. They foster a culture of excellence that is clearly evident, no matter what employee you interact with. More

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We have used Rick for the 4th now, and will continue to do so. Unparalleled service! do so. Unparalleled service! More

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Earlier I rated Lexus of London and didn’t realize I wouldn’t have the opportunity to talk about Rick Watson until the survey was completed. Rick was very patient with me during the process, provided ex wouldn’t have the opportunity to talk about Rick Watson until the survey was completed. Rick was very patient with me during the process, provided excellent advice and was truly exceptional. The process took longer than normal because of the limited inventory and indecision on my part. I was trading in an IS and wasn’t sure if I wanted another IS or a SUV. I test drove all of them including a number of sport models. In the end we bought a 2024 Rx 350 hybrid and are very happy with it. Thank you Rick! We truly appreciate everything you did to make this a great experience. More

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Rick was very easy to deal with. I had the car delievered and it worked out very well for me. Thank you Lexus.... I had the car delievered and it worked out very well for me. Thank you Lexus.... More

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Was pleased with this dealer from first day we walked in here. Turn around time was amazing for my new vehicle. here. Turn around time was amazing for my new vehicle. More

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Rick was amazing ,very easy to communicate with ! Highly recommended lexus of london. 5 plus stars ! Highly recommended lexus of london. 5 plus stars ! More

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Courteous, professional staff. Corey and Rick were wonderful. Kevin was also always very helpful. Very clean and comfortable waiting area. My car was delivered on time and all ex Corey and Rick were wonderful. Kevin was also always very helpful. Very clean and comfortable waiting area. My car was delivered on time and all expectations were met. Excellent experience purchasing there. More

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