Dealership Experience
2 yrs, 7 mos
Industry Experience
15 yrs, 8 mos
Languages Spoken
English
Portuguese
101 Reviews
Write a Review101 Reviews of Randy Grilo
August 27, 2025
I can’t say enough great things about my experience with Randy Grilo. From the very first interaction, he stood out as someone who truly values his customers. He took the time to get to know exactly wh with Randy Grilo. From the very first interaction, he stood out as someone who truly values his customers. He took the time to get to know exactly what I was looking for in a vehicle, carefully listened to my needs, and asked all the right questions to make sure he understood what would work best for me. What impressed me most was his professionalism combined with genuine kindness. At no point did I feel pressured or rushed. Instead, he provided honest advice, explained every option clearly, and made sure I felt comfortable and confident throughout the entire process. He was incredibly knowledgeable about the vehicles, features, and financing, and patiently walked me through everything step by step. He went above and beyond, not just to help me find the perfect car, but also to ensure that the entire experience was seamless—from the test drive to the paperwork and delivery. He even followed up after the purchase to make sure everything was going well, which shows how much he truly cares about his customers long after the sale is done. Thanks to Randy , what is usually a stressful and overwhelming process became exciting, smooth, and enjoyable. I absolutely love my new car, and I am so grateful for the exceptional service I received. If you are looking for a car salesman who is trustworthy, knowledgeable, and genuinely committed to his customers, I cannot recommend Randy Grilo highly enough. He is the reason I will continue to come back to this dealership in the future More
July 30, 2025
I had such a wonderful experience working with Randy to purchase my new vehicle! As someone who doesn’t know a whole lot about cars, Randy provided me with the knowledge needed in order to make a decision purchase my new vehicle! As someone who doesn’t know a whole lot about cars, Randy provided me with the knowledge needed in order to make a decision that best suited my family. I believe the best part of working with Randy is that I truly never felt pressured to make a purchase. He was always available to answer my questions (and I had a lot), demonstrating patience in the process and providing clarity/honesty in anything related to car purchasing. A+, 10/10, highly recommend working with Randy! More
July 30, 2025
I had an excellent experience with Randy at Courtesy Ford! From start to finish, Randy was professional, knowledgeable, and genuinely helpful. He made the entire car-buying process smooth and stress-fre Ford! From start to finish, Randy was professional, knowledgeable, and genuinely helpful. He made the entire car-buying process smooth and stress-free, taking the time to answer all of my questions and ensuring I found the right vehicle for my needs. Randy didn’t pressure me at any point—he was transparent, honest, and truly cared about what was best for me. The entire team at Courtesy Ford was friendly and efficient, and the atmosphere at the dealership was welcoming and relaxed. If you're looking for a trustworthy salesman and a dealership that values its customers, I highly recommend Randy and Courtesy Ford. I couldn't be happier with my purchase! More
Other Employees Tagged: Zarmash Chaudry
July 28, 2025
Randy was great at helping me pick pick out my truck. He is a "soft closing" salesman, which makes him comfortable to deal with. He leads you to the purchase without pressure. He explained everything He is a "soft closing" salesman, which makes him comfortable to deal with. He leads you to the purchase without pressure. He explained everything very clearly and at no time did I feel I had to buy. He made me WANT to buy. Courtesy Ford's management is lucky to have him. George in finance is perfect for his job. Very well spoken and personable. I will certainly be back for my next vehicle! More
Other Employees Tagged: George Anderson
July 20, 2025
My wife and I had great service from initially Kelly Karl-Begg and then Randy Grilo and finally again Kelly Karl-Begg. Karl-Begg and then Randy Grilo and finally again Kelly Karl-Begg. More
Other Employees Tagged: Kelly Karl-Begg , Zarmash Chaudry
July 18, 2025
All I can say is ABOVE AND BEYOND! Such a great experience. He treated me like a friend. Randy did everything possible to get me exactly what i wanted for the price I was looking for. Such a great experience. He treated me like a friend. Randy did everything possible to get me exactly what i wanted for the price I was looking for. I highly recommend Randy. By far the best sales experience I've had. More
June 29, 2025
Colton helped me with my purchase of a brand new ford mustang GT. The process was easy and he was very informative throughout the entire process. Thank you Colton! mustang GT. The process was easy and he was very informative throughout the entire process. Thank you Colton! More
Other Employees Tagged: Luis Frada, Bryan Williams, Dee Menon, David Gibbs, Aaron Paul, Taylor Lamb, Matt Patterson, Brodie Wheldrake, Colton Deinum
May 31, 2025
This is the third vehicle I’ve leased in the past five years, and each time I’ve worked with Randy Grilo, it’s been a great experience. Randy is extremely knowledgeable and takes the time to explain and c years, and each time I’ve worked with Randy Grilo, it’s been a great experience. Randy is extremely knowledgeable and takes the time to explain and compare vehicles and options without ever making you feel pressured. He’s respectful, truly listens to your needs, and is always conscious of your budget. This most recent lease was no different—Randy made the process smooth and got me into a vehicle that fits perfectly within my budget. I highly recommend working with him if you’re looking for someone honest, patient, and committed to helping you make the right decision. More

