Quentin Siffledeen

I want to share my experience with Wolfe GMC Edmonton in a way that’s fair and true to what actually happened. The sales team was friendly, and the purchase itself went smoothly, but the post‑purchase exper a way that’s fair and true to what actually happened. The sales team was friendly, and the purchase itself went smoothly, but the post‑purchase experience was much more difficult than I expected. A suspension issue and a bent rim were present at delivery, but weren’t caught during their inspection. When I reported the problem the next day, the follow‑up became stressful. Communication was slow and inconsistent, and I had to reach out repeatedly just to understand what was happening or what the next steps were. Weeks went by without clear answers, and it left me feeling like I was navigating the situation alone. Things changed only after I escalated the matter to management. Once the General Manager became involved, the repair was transferred to Wolfe GMC Calgary — and the difference was immediate. Calgary’s service team, especially Alicia Baer, was outstanding. She communicated clearly, kept me updated, and handled the repair with professionalism and care. The work was completed properly, the vehicle now drives the way it should, and the repair was covered in full. I’m grateful for the final outcome, but the initial delays and lack of communication from Edmonton made the experience far more stressful than it needed to be. With stronger follow‑up and clearer customer communication, this could have been resolved much sooner. I hope sharing this helps others understand what to expect and encourages improvements where they’re needed. More

Print

I would not purchase a vehicle from this dealership ever again. We bought a barely used vehicle from them. Thought they had been great. Drove the vehicle home from Edmonton to Beiseker and noticed on the hi again. We bought a barely used vehicle from them. Thought they had been great. Drove the vehicle home from Edmonton to Beiseker and noticed on the highway there was a problem. They had said they did a wheel alignment, but the vehicle pulled. We called as soon as we got home and they sent us to Wolfe Calgary to get the alignment redone. When we picked it up the problem was still there so my husband asked the people if someone could come for a ride with him. They graciously complied and the minute they took the roundabout, the mechanic new there was something wrong. Couple hours later they found the rim and strut were bent that had not been caught. As it took them a while to find the problem, knowing there was one, we were not upset with the Edmonton store as it seemed like it was just a miss. What I am very upset with is how they handled it. We got the implied message from Raj that we must have hit something on the way home. That he was not going to pay for the damage as they were not responsible for it, even after Calgary said this was not recent damage. My husband had to escalate the emails to almost the owner before the problem was fixed, by Calgary by our request. Really crappy service and almost 2 months to have it repaired. Will not recommend this dealership to anyone. I still hold that Curtis was a pleasure to deal with, and as a finance person I would be willing to work with him again. But wow what a run around from the rest, and this included the sales manager of the dealership. This should never have had to have been escalated to so many people before the problem was handled. Honestly it was just such a disappointment and stress that just wasn't needed. I will also thank Quentin Siffledeen for finally getting everything dealt with. More

Print

Nav was very professional and knowledgeable. I would recommend him any time. Spencer the finance manager also was awesome to deal with. I would recommend him any time. Spencer the finance manager also was awesome to deal with. More

Print

If you’re looking for a dealership that values honesty, professionalism and great customer service, I highly recommend Wolfe GMC Buick. I didn’t really know what to expect when buying used car from a de professionalism and great customer service, I highly recommend Wolfe GMC Buick. I didn’t really know what to expect when buying used car from a dealership, but our experience at Wolfe GMC Buick was amazing. The team was super accommodating and treated my husband, kids and I with so much care, making the whole experience as simple and stress-free as possible. I couldn’t be happier with my “new-to-me” Forester. More

Print

The dealer was easy to deal with and willing to get a deal done. They were organized and had everything ready when I arrived deal done. They were organized and had everything ready when I arrived More

Print

Awesome to deal with and very professional no hassle and they keep me and family comfortable they keep me and family comfortable More

Print

Travis and the staff at Wolfe GMC are wonderful to deal with. They are professional, friendly and extremely helpful. I would highly recommend coming to see them for your next vehicle. with. They are professional, friendly and extremely helpful. I would highly recommend coming to see them for your next vehicle. More

Print

Great dealership, website is very user friendly I got a call back from Nav in sales as soon as I put in my inquiry and it was seamless process right thru till I picked up my new vehicle. call back from Nav in sales as soon as I put in my inquiry and it was seamless process right thru till I picked up my new vehicle. More

Print

Ramid went above and beyond with helping me with the purchase of my new truck. He always made time for me despite being very busy. I definitely recommend you see him for the purchase of your new vehicle purchase of my new truck. He always made time for me despite being very busy. I definitely recommend you see him for the purchase of your new vehicle. Curtis was very helpful and explained everything about the financial aspect of my new truck purchase. He explained all the options and protections very well. I recommend you go see him when purchasing your new vehicle. More

Print

Efficient, productive, customer service was 5 star - Wolfe GMC. Nav, Curtis, and the team at Wolfe GMC were great to deal with. Very responsive. Wolfe GMC. Nav, Curtis, and the team at Wolfe GMC were great to deal with. Very responsive. More

Print