Phil Dao | Page 10

Good service Actually wanted to drive a little further and a little longer on the highway with the demo car but I guess due to weather we were only allowed to go s Actually wanted to drive a little further and a little longer on the highway with the demo car but I guess due to weather we were only allowed to go so far. Felt a little pressured into purchasing the car after test driving, it was daily phone calls from sales until we decided to go meet up with them a second time. After purchasing i actually wanted updates on when my car would arrive but did not really hear from them until I contacted them. The whole delivery process was very pleasant, they had everything ready for us,even the license plate so we were able to just drive it out of the dealership. They also took us step by step on how everything inside your car functions, and many follow ups after the delivery to see how happy we are with the car. The overall experience was enjoyable and professional, I would recommend them to other people. More

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Best service ever! Mike Loritz welcomed us with open arms and made us feel right at home. We were offered the best service ever and he made sure the transaction was easy Mike Loritz welcomed us with open arms and made us feel right at home. We were offered the best service ever and he made sure the transaction was easy for us. Thank you Mike! More

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Worry and hassle free car buying! This is my second time buying a car, but first time buying from Charelsglen, and my experience with Charlesglen was 100% better! They were open and ho This is my second time buying a car, but first time buying from Charelsglen, and my experience with Charlesglen was 100% better! They were open and honest with their pricing, they didn’t try to push me into buying “extras” and things that I truely didn’t need, and took the time to explain everything I needed to know so that I walked away feeling confident and excited!! More

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Friendly, efficient, problem solving We are new permanent residents of Canada and wanted to buy a car similar to the one we have in the USA. An on-line search showed that Charlesglen had We are new permanent residents of Canada and wanted to buy a car similar to the one we have in the USA. An on-line search showed that Charlesglen had a good selection of used Toyotas. When we went in Tyler Medland helped us. He listened to what we wanted (2014 Rav 4) and offered two possibilities. He did not try to up-sell us...a big, big plus. We chose one of the two and he had us test drive it. It was just what we wanted, He was very friendly (as were all the staff) and did not waste our time! Because we had never owned a car in Canada and only had out-of-country drivers' licenses, we had a couple of extra hoops to jump through. Phil Dao told us just what we had to do and helped us find a company that could give us insurance quickly; again, friendly, efficient and he solved a problem. When we picked up the car Jim McAlorum (?) explained what we needed to know about the car and we were out the door. A very positive car buying experience. More

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Great experience, friendly staff, with flexible hours This was overall a great purchasing experience. The staff were not pushy, friendly, and respectful of our time and very busy schedule. Would highly This was overall a great purchasing experience. The staff were not pushy, friendly, and respectful of our time and very busy schedule. Would highly recommend this dealership for a new purchase. More

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The best car buying experience of my life. Jan. 18, 2019 my wife and Ipicked up our new RAV4 from Charlesglen. This ended the best car buying experience I’ve ever had in my life. I’m 70 years o Jan. 18, 2019 my wife and Ipicked up our new RAV4 from Charlesglen. This ended the best car buying experience I’ve ever had in my life. I’m 70 years old and have bought way too many cars in my life and I hated the experience every single time . Cars are too expensive and do nothing but cost you a fortune to simply get you from here to there. Boyd Ellis and the team at Charlesglen changed my very ingrained attitude by running a very clean helpfull buying experience that blew me away. Yes I spent more money than I ever had on a car, but, it was such a painless experience I am still in awe . I don’t ever want to buy a car anywhere else, well done Boyd and the whole team at Charlesglen. More

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Don’t shop anywhere else before checking out Charlesglen! The staff at Charlesglen Toyota are honest, respectful and understanding and work incredibly hard to get you the best and most reaslic deal possible. The staff at Charlesglen Toyota are honest, respectful and understanding and work incredibly hard to get you the best and most reaslic deal possible. Do not purchase a vehicle before stopping by Charlesglen! More

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Helpful and Friendly! Sean was so great to deal with! Helpful, knowledgeable, and I felt confident he was getting us the best deal possible. I highly recommend Charlesglen Sean was so great to deal with! Helpful, knowledgeable, and I felt confident he was getting us the best deal possible. I highly recommend Charlesglen and Sean for the overall experience. More

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Best Toyota dealer by a longshot Having had a poor experience with a local dealership in Cochrane, I made the decision to not purchase locally but to head to Calgary. While I was doin Having had a poor experience with a local dealership in Cochrane, I made the decision to not purchase locally but to head to Calgary. While I was doing my research, I was speaking with a local repair shop and they commented that they’ve had many customers speak positivity on Charlesglen Toyota. Knowing that I was already going to purchase a Toyota my wife and I headed on over to see them. We were dealing with Kate online for a demo truck and it was just what I was looking for. Kate was great to deal with and we we’re able to come to a win-win agreement in short order. I wanted to have a few items added to the truck and those were installed with meticulous detail. Personally, I’m looking for a dealership who understands the value in a long-term business relationship and Charlesglen was that dealer. I couldn’t be happier with my purchasing experience and highly recommend Kate and the others without hesitation. Top marks in my books. More

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Very Friendly Paul G was very helpful and friendly when we came in for our new lease. Thank you for the smooth experience. We love our new vehicle! Paul G was very helpful and friendly when we came in for our new lease. Thank you for the smooth experience. We love our new vehicle! More

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