Martin Menzies | Page 41

Best service ever ! This is the best service I’ve ever received ! I’ve never felt so comfortable in this environment the staff I interacted with - particularly Martin an This is the best service I’ve ever received ! I’ve never felt so comfortable in this environment the staff I interacted with - particularly Martin and George were so knowledgeable, hospitable, and kind. They took the time to understand exactly what I needed and went above and beyond to make sure my needs were met. I will definitely be returning! More

Report | Print

Great service! Just picked up my new roush truck from Martin at Erinwood Ford and had a great experience. Will definitely recommend this guy to friends and family. T Just picked up my new roush truck from Martin at Erinwood Ford and had a great experience. Will definitely recommend this guy to friends and family. Thank you. More

Report | Print

Excellent Customer Service at Erinwood Ford Our experience at Erinwood Ford was excellent. All representatives we dealt with were professional, friendly and informative. I highly recommend this Our experience at Erinwood Ford was excellent. All representatives we dealt with were professional, friendly and informative. I highly recommend this dealership as a place of purchase, if buying a new or used vehicle. More

Report | Print

Great experience Ran into an unexpected issue with my vehicle and the staff at Erinwood Ford took very good care of me in the late hrs of the evening right up until cl Ran into an unexpected issue with my vehicle and the staff at Erinwood Ford took very good care of me in the late hrs of the evening right up until close. Martin in sales took the time out of his last few hrs to provide me with great customer service, as well as a loaner car to go about my evening as well as the following day . Chris was very very professional and provided all the necessary information that I needed to know about the issue. I got my car back in no time. The experience was absent of hickups and I would recommend Erinwood Ford to any Ford owner out there. Thanks again Martin and Chris! More

Report | Print

Ecstatic about my new Mustang Martin got me in to a great new Mustang! He set up everything for me and made sure my phone was synced before I left. He went above and beyond to help Martin got me in to a great new Mustang! He set up everything for me and made sure my phone was synced before I left. He went above and beyond to help me get the accessories I wanted and took my old plates back so I didn't have to deal with them. More

Report | Print

Amazing service I had a good experience at Erinwood Ford. Every time I visit it’s a great visit. Employees are amazing! They are friendly, helpful and they go out of I had a good experience at Erinwood Ford. Every time I visit it’s a great visit. Employees are amazing! They are friendly, helpful and they go out of their way to do the best for you... My sales rep Martin Menzies did a wonderful job finding me the SUV that I purchased. 5 stars for his customer service. I dealt With guys in service and they are amazing. I would like to say, Joe Engel and Alo are outstanding with the service they provide. They will go out and beyond to make sure their customers are satisfied. I highly recommend Martin Menzies and Erinwood Ford team and would return without hesitation for any future purchases. Thank you for making my experience a memorable one! More

Report | Print

General maintenance on my Escape From the time I drove in to speaking with Etta, the experience was always and always fantastic. Etta explained everything clearly as to what was requ From the time I drove in to speaking with Etta, the experience was always and always fantastic. Etta explained everything clearly as to what was required and how long it would take. Always a great experience and makes me feel like I'm family. 5 stars! More

Report | Print

Buy your car from Martin I rolled my 2015 Fusion over to a 2019 Edge. Martin Menzies helped to make that happen. He is a gentleman and the complete opposite of any stereotypi I rolled my 2015 Fusion over to a 2019 Edge. Martin Menzies helped to make that happen. He is a gentleman and the complete opposite of any stereotypical car dealership. He remembered myself and my family (aside from our newest member) from the original purchase. He was responsive to what we were looking for and worked for a couple days to find us exactly what we wanted for a price that fit. I will continue to work with Martin for all future purchases and would recommend him for anyone looking for a new or used vehicle. He has a really nice 2015 Fusion available right now. Before you buy stop by and see what Martin can do for you. Thank you Sir Calvin More

Report | Print

Salesman doing more than sales..WHAT A SURPRISE! Came in for an oil change on my 2018 Ford Fusion..gave my key to Peter. Talked with Martin..mentioned that i was having issues with some drifting, and Came in for an oil change on my 2018 Ford Fusion..gave my key to Peter. Talked with Martin..mentioned that i was having issues with some drifting, and also wanted to know if i could disable my reminder horn. Martin took it upon himself to make sure he helped with some things we talked about. He was sure we couldn't disable the reminder horn. He connected me with Barry to check on the tires/alignment and the horn..and i got some great help! Barry was quick and excellent!! He immediately told me No on the reminder horn (fine) and looked at my tires, telling me that i was getting sliding/drifting because of the wear on my tires..and would need to replace them soon. All of that, and i got out of there in like just over 1h!! Great work..that helped me get on with my day! Martin REALLY took care of me! Connecting me with Barry helped me feel more confident with my Fusion going forward More

Report | Print

Excellent On-Going Customer Service I had to order parts for my truck and was able to order them through my sales person, Martin Menzies. Eventhough it has been a few years since I bough I had to order parts for my truck and was able to order them through my sales person, Martin Menzies. Eventhough it has been a few years since I bought my truck from him he still makes time for me and to answer any questions or concerns I have regarding my truck. I have never had this level of service from a dealership and this is why I keep referring my friends and family. More

Report | Print