Luis Frada | Page 42

The best of the best Overall a wonderful experience. Our family has purchased a number of vehicles from Luis and he never disappoints, ensuring great customer service and Overall a wonderful experience. Our family has purchased a number of vehicles from Luis and he never disappoints, ensuring great customer service and a great buying experience. He always goes above and beyond! More

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Amazing! Amazing experience with Courtesy ford! Impeccable service from Mr. Luis Frada. Luis will definitely be our go to guy from now on hands down! Thanks fo Amazing experience with Courtesy ford! Impeccable service from Mr. Luis Frada. Luis will definitely be our go to guy from now on hands down! Thanks for everything! More

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Incredible experience from start to finish! My wife and I were thinking about getting a new car for a while but weren't in a real rush to do it. We decided on the weekend to go from dealership My wife and I were thinking about getting a new car for a while but weren't in a real rush to do it. We decided on the weekend to go from dealership to dealership to do some research and see what was out there, and after about 5 minutes of being at Courtesy Ford we knew we had found the right place. We were immediately and kindly greeted by Dan as we were walking around outside looking at the cars, and even though we told him we were just looking he stayed with us and answered all of our questions about the vehicles we saw, went multiple times to get keys for different cars until we had found one we really liked. From that point on everything was very smooth. He came along with us for our test drives and demonstrated all the features on the Fusion we would eventually decide to purchase, answered our questions, and when we got back he let us talk in private in his office. During the entire process he was extremely kind, knowledgeable about his inventory, compassionate and never made us feel pressured, he wanted to make sure we were completely comfortable with our decision. Upon shaking hands, we were introduced to Adel in the finance department who went over some different warranty options and he as well was very kind, and never made us feel pressured into buying the warranty (which we did!) As we were about to leave, Dan was waiting for us to say goodbye and make sure he knew when we were coming to pick up the car, and as well we were greeted by one of the Sales Managers, Luis, who thanked us for our business. On delivery day, Dan was ready for us, showed us everything in the Fusion and made sure we were comfortable with all of the features before we left, and as well helped us connect our phone over the SYNC system. As well, Luis came once again to say hi and make sure we were happy with everything. As my title says, we were extremely pleased with the entire experience from start to finish and Courtesy Ford is not your typical dealership, you really need to come here for your next vehicle! Thank you everyone! More

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Great Service I've always been skeptical of dealerships due to past bad experiences. Dylan was very knowledgeable and never put pressure to make us feel uncomforta I've always been skeptical of dealerships due to past bad experiences. Dylan was very knowledgeable and never put pressure to make us feel uncomfortable. We were very indecisive and he was great the whole step of the way. He asked the right questions to get us to our perfect vehicle!!! The sales Manager Luis was also great to deal with and took the time to ensure that everything was how we wanted and needed. More

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Amazing experience! I was helped by dylan and Luis, dylan was very knowledgeable and knew his product very well and made me feel comfortable, Luis the sales manager came I was helped by dylan and Luis, dylan was very knowledgeable and knew his product very well and made me feel comfortable, Luis the sales manager came and introduced himself and made me feel very comfortable and put no pressure on me! I would highly recommend both these guys for your next car purchase! More

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Never going anywhere else! This is my first time buying my vehicle from courtesy and Dylan and I can tell you I will never purchase at another dealership again, the product know This is my first time buying my vehicle from courtesy and Dylan and I can tell you I will never purchase at another dealership again, the product knowledge and professionalism you receive here makes you feel good about your car purchasing decision. Thank you to Dylan and the courtesy team!! More

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Great experience at Courtesy Ford After weeks of shopping at dealerships and online I found an add for a great deal on a lease for an F-150. Sent them an email and was responded to by After weeks of shopping at dealerships and online I found an add for a great deal on a lease for an F-150. Sent them an email and was responded to by Bryan Williams. He was quick to answer our questions and we set up a time to come in. Bryan was great to deal with and we never felt pressured at all. This was the same with all the great people we met there, from Matt the finance manager to Luis the sales manager. They were all very down to earth and made the whole process flow so smoothly. I would definitely recommend Bryan and the whole staff at Courtest Ford to anyone looking for a new vehicle. Thanks everyone! More

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Only dealership for me Courtesy is the number 1 Ford dealership in London for a reason, dylan is my salesman there and he is young and driven to get you the best vehicle for Courtesy is the number 1 Ford dealership in London for a reason, dylan is my salesman there and he is young and driven to get you the best vehicle for you! Keep up the great work! More

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Best vehicle purchase experience ever! I will never use another salesperson for a vehicle purchase. Luis works hard to ensure my needs are met in a vehicle. He never puts pressure on me as I will never use another salesperson for a vehicle purchase. Luis works hard to ensure my needs are met in a vehicle. He never puts pressure on me as a customer to make a decision and he flexes his schedule to accomodate mine. A+ service and professionalism. More

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Amazing experience This is the second vehicle I have bought from Dylan and I will continue to only see Dylan for my vehicles inquiries anyone looking for a truthful sale This is the second vehicle I have bought from Dylan and I will continue to only see Dylan for my vehicles inquiries anyone looking for a truthful salesman and a great sales experience must go see Dylan More

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