Lori Peterson
Lori Peterson at Grande Prairie Hyundai

Lori Peterson | Page 9

Service Advisor

Grande Prairie Hyundai

11418 Westgate Drive
Grande Prairie, AB T8V 8L2

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4.9
205 Reviews
4.9

205 Reviews

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205 Reviews of Lori Peterson

September 13, 2024

Dealership Rating
Employee Rating

GP Hyundai always takes care of me with everything I need. There is never been a bad experience in all the years and all the vehicles I’ve bought. They stand behind their product. More

by Pelletier_miles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Mears

Sep 14, 2024

Grande Prairie Hyundai responded

Pelletier_miles, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Hyundai!

September 06, 2024

Dealership Rating
Employee Rating

We had wonderful service. It was very quick and efficient, which was very helpful and allowed for us to move on to our next tasks. More

by kandis
Recommend Dealer
Yes
Sep 08, 2024

Grande Prairie Hyundai responded

Kandis, we are so pleased you enjoyed your visit to Grande Prairie Hyundai! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2024

Dealership Rating
Employee Rating

Excellent outstanding friendly service by the whole. The mechanics are actually really like their job and the sales + service personal always do their best. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie Bueza, John Mears, Ejay Pascual, Aey Seanthip , Ivan Bueno, Hunter Kenny, John David (JD) Lopez, Carl Pendon

Aug 31, 2024

Grande Prairie Hyundai responded

Hello Mike, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

August 20, 2024

Dealership Rating
Employee Rating

Excellent service and friendly staff. Very clean service area. Accommodating appointment since had to drive one hour and forty-five minutes to get there. More

by Creed52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2024

Grande Prairie Hyundai responded

Creed52, we are so pleased you enjoyed your visit to Grande Prairie Hyundai! We look forward to your next visit! Take care!

August 14, 2024

Dealership Rating
Employee Rating

From Lori to Jon & service update person always a great visit! All great people. Always gave us updates from Lori! More

by donviv84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Mears , Wes Belik

Aug 16, 2024

Grande Prairie Hyundai responded

Donviv84, it's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help!

August 10, 2024

Dealership Rating
Employee Rating

I always receive people who care about my car and therefore me! No matter what department I need to visit....the staff are eager to help me in a professional and cheerful way. Thanks Grande Prairie H More

by kajorde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Mears , Hunter Kenny, Carl Pendon

Aug 16, 2024

Grande Prairie Hyundai responded

Hello Kajorde, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2024

Dealership Rating
Employee Rating

Always excellent service. I have been a long time customer because of the service. It is excellent and appreciated! More

by Macy.peterson111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2024

Grande Prairie Hyundai responded

Macy.peterson111, we are very happy we could provide you with a positive experience!

August 03, 2024

Dealership Rating
Employee Rating

Service department is always courteous and professional with the work they do. They keep you informed as they work on your vehicle and let you know when the work is done. Dean, Lori and John are very he More

by Tim Balcome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Mears

Aug 10, 2024

Grande Prairie Hyundai responded

Tim Balcome, thank you for your kind review; we are happy to pass along your comments to the team here at Grande Prairie Hyundai!

July 31, 2024

Dealership Rating
Employee Rating

Hyundai Grand Prairie have excellent customer service. Thier car repair and servicing is also excellent More

by Done
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aey Seanthip

Aug 02, 2024

Grande Prairie Hyundai responded

Done, we are so pleased you enjoyed your visit to Grande Prairie Hyundai!

July 22, 2024

Dealership Rating
Employee Rating

After purchase service from Sales is deplorable…. apparently once they get your money, you disappear and there is no need to follow through on promises made at time of purchase. Service dep’t is amazi More

by Patti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brady Irvine, John Mears , Hazel Siruno

Jul 26, 2024

Grande Prairie Hyundai responded

Patti, thank you for agreeing to meet with us to talk about your concerns. It was our pleasure to work with you on a solution. We look forward to getting this resolved for you asap and rebuilding your confidence and satisfaction. Please do not hesitate to reach out if we can be of further assistance to you.

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