Lori Peterson
Lori Peterson at Grande Prairie Hyundai
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Lori Peterson

Service Advisor

Grande Prairie Hyundai

11418 Westgate Drive
Grande Prairie, AB T8V 8L2

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4.9
150 Reviews
4.9

150 Reviews

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150 Reviews of Lori Peterson

March 28, 2025

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GP hyundai always take care of my vehicle whenever i needed them most. Especially the service team More

by Omar
Recommend Dealer
Yes

March 27, 2025

Dealership Rating
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Awesome service. Great customer satisfaction . Nice place and good customer dealing . Snacks and coldrink and coffee for customers More

by Geetinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Smith, Hunter Kenny

March 06, 2025

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My car needed some parts replaced and they were very kind, transparent, and quick with their service. I will definitely keep going to them. More

by Aeryn
Service Price Transparency
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Recommend Dealer
Yes
Mar 09, 2025

Grande Prairie Hyundai responded

Aeryn, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2025

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Thank you for your service and wonderful care of my vehicle! Great service! Wonderful staff! More

by Hanna
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Mears, King Joshua Aranton

Mar 10, 2025

Grande Prairie Hyundai responded

Hi Hanna, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

March 04, 2025

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Amazing service and staff is the best. We always go there. Highly recommend Grande Prairie Hyundai. More

by rljbhall
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Hunter Kenny

Mar 08, 2025

Grande Prairie Hyundai responded

Rljbhall, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 01, 2025

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Great customer service! They are quick to get things taken care of for us. Great at answering any questions or concerns. They go above and beyond. More

by Carolyn
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Randy Roteliuk, John Mears

Mar 03, 2025

Grande Prairie Hyundai responded

Carolyn, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 24, 2025

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Poor communication, I was misinformed with regards to booking appointments and shuttle car start time at Grande Prairie More

by maiseyt1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Grande Prairie Hyundai responded

Hi Maiseyt1, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Your feedback does help us improve our guests experience and we appreciate you letting us know where we can improve. Please accept our apology for any inconvenience we caused you. It is our hope that you will give us another opportunity to earn your business.

February 21, 2025

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I have primarily dealt with the service department as it's the closest location for me and they've been good for me and my car. As far as sales side I've met many nice salespeople but the automated "we w More

by connorreevess.98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Farquhar, John Mears

Feb 24, 2025

Grande Prairie Hyundai responded

"Thanks for your feedback. We've taken you off our marketing email list. If you happen to receive any further marketing emails, please feel free to use the unsubscribe link provided at the bottom."

February 12, 2025

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Employee Rating

Hyundai always goes above and beyond with anything I have needed. A warm welcome when I come in, all my questions answered and a shuttle arranged and arrived as they walked me through my appointment! I will More

by Young.chelsear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Bohnen

Feb 18, 2025

Grande Prairie Hyundai responded

Hi Young.chelsear, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Hyundai!

February 12, 2025

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Employee Rating

Service and sales departments have both gone over and above to accommodate me with test driving vehicles along with thorough inspections of my many vehicles. Discovering that the inspections come with pi More

by Rusk1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Wier, John Mears , I am pretty sure all the service people got to work on one or more of my vehicles I would like to thank them all. Didn’t catch everyone’s names but you know who you are. Thank you

Feb 16, 2025

Grande Prairie Hyundai responded

Rusk1020, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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