Kristina Wong-Marcellin | Page 8

Awesome Plus ! We purchased a new C300 - London Mercedes. The “over the top” quality of their vehicles and the professionalism of the staff at the dealership is alw We purchased a new C300 - London Mercedes. The “over the top” quality of their vehicles and the professionalism of the staff at the dealership is always above and beyond. As soon as we step inside the dealership, we feel comfortable, welcome and never any pressure. We have purchased a couple of vehicles from Adam (our regular salesperson) in the past, always with the same feeling that we are treated like family. He continually impresses us with his knowledge of the vehicles, his calm approach during negotiations and each experience has been a smooth and non intimidating one. Each time we leave the dealership feeling we were given a very fair and amazing deal. This time was extra special because both Adam and Rob were involved in the process. Both made us feel right at home when discussing what we were in the market for. Our deal was the highlight of the day and carried over into the evening with an invitation to attend a function hosted by Mercedes. An incredible event where staff continued to provide top notch service and friendliness, proving that Mercedes is a class act in every aspect of their business. We would recommend making Mercedes your choice if you are looking to purchase a vehicle. The process is a seamless one, right down to closing the deal. Katrina Wong is a pleasure to sign the paperwork with as she is very sociable and organized. She does not make you uncomfortable nor intimidates you with a sales pitch for extra products and/or services. More

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Helpful and Professional Purchase of new GLE400 was made easy with the help and knowledge of Tony and the team at Mercedes London. Tony's follow up and patience as we worked Purchase of new GLE400 was made easy with the help and knowledge of Tony and the team at Mercedes London. Tony's follow up and patience as we worked through the details was great and we are glad we returned for our second Mercedes. Vehicle is fantastic! More

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Awesome & Proffessional We purchased a 2017 E400 from London Mercedes, It was a great pleasure to buy a vehicle from a great salesperson, who looked after all our needs and q We purchased a 2017 E400 from London Mercedes, It was a great pleasure to buy a vehicle from a great salesperson, who looked after all our needs and questions. Tony Yang is very experienced in the car sales and looked after us with any questions we had. Negotiating a deal with Tony was also a really great experience. Kristina Wong did a great job in closing the deal for us and did not go overboard pushing extra insurance coverages. Tyson Bond was very professional during the negotiations, and I will certainly recommend this trio if someone is looking to purchase a vehicle. More

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Professional and very friendly!! From beginning to end the service was excellent! This is was my first experience buying a luxury car. This car is worth every cent, It's a dream to dr From beginning to end the service was excellent! This is was my first experience buying a luxury car. This car is worth every cent, It's a dream to drive. More

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Very friendly and professional! Tony is very knowledgeable with Mercedes Benz vehicles. I came to pick up my car but almost couldn’t because the license plates and insurance were in Tony is very knowledgeable with Mercedes Benz vehicles. I came to pick up my car but almost couldn’t because the license plates and insurance were in my ex’s name. I live in Mississauga and my ex lives in Sarnia. After speaking with my ex, Tony allowed me to take my car! More

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Fantastic Terrific experience all the way through. Great service from friendly and helpful staff. Would highly recommend dealing with Mercedes London to anyone Terrific experience all the way through. Great service from friendly and helpful staff. Would highly recommend dealing with Mercedes London to anyone that I now. More

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Amazing!!! Tony was great. He took his time and made sure my wife and I had the perfect car. Explained why buying pre-owned from the dealership was better than l Tony was great. He took his time and made sure my wife and I had the perfect car. Explained why buying pre-owned from the dealership was better than looking elsewhere, regardless of price. Easily the smoothest, most comfortable, and relaxed car purchase I have ever experienced! We will be back and if anyone else is looking for a new car, Tony is your guy! More

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Purchase of a 2012 CLS 550 I recently purchased a 2012 CLS 550 from Mercedes Benz London. Everyone I dealt with during the transaction was professional and personable. I travell I recently purchased a 2012 CLS 550 from Mercedes Benz London. Everyone I dealt with during the transaction was professional and personable. I travelled for over 2 hours to deal with Mercedes Benz London and would not hesitate to do so again. More

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Happiness is buying a car from Mercedes, London, Ontario This is the third car I have bought from Bill, and it has been a great pleasure to deal with him each time. He is extremely knowledgeable, efficient, This is the third car I have bought from Bill, and it has been a great pleasure to deal with him each time. He is extremely knowledgeable, efficient, positive, and helpful, and does not pressure you into anything as a lot of other car dealers do. When you have made a purchase he will give you as much time as is necessary to show you the features of your new car and how everything works. He is an expert !!!!!!The service at Mercedes London has been wonderful….everyone is very pleasant and helpful with explanations when necessary and the service itself is first rate. I am one very happy customer. Thank you. More

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Came in to look at paint and ended up buying a Benz I have been telling my son about this Mercedes that caught my eye on the highway for the last few weeks and that I really wanted to look at some in pe I have been telling my son about this Mercedes that caught my eye on the highway for the last few weeks and that I really wanted to look at some in person as I had never seen a paint job like that in my life. When we arrived at Finch we approached the CLA which my son said sounded like the description of the car I had seen. Jace noticed us looking at the car and walked over to greet us with a smile and asked if I needed anything. I made it clear that we were only looking at the paint and browsing. She asked us what our story was and I explained everything about the car. She asked us a few questions about my current vehicle and wanted to know if we would be interested in seeing what kind of prices are available to us and if we wanted to see how much they could get for my car via trade in. She reassured us that she could at least get everything on paper to help us budget out a vehicle for whenever I was ready. She asked a lot of questions and was very personable and always smiling. She treated us with a great deal of respect and professionalism and explained the process of how Mercedes can work to get the most trade in value for my current vehicle. She was able to come back with a quote that more than met any expectations I had (because she "dickered"). She told us to take the car out for a spin and see how it felt. I took it out and fell in love with the vehicle right away. The amazing car paired with Jace amazing service, trade in value, and price point made the decision to buy the car on the spot easy and spontaneous...Thank you for helping me purchase the car my late husband always wanted to have. Now I feel like he is riding along with me. When it came to Financing I made it clear to Jace that we have a family mechanic and that I hate being pressured into making decisions on the spot regarding extended warranties etc. The Wong sisters really listened to the feedback and just gave me everything on paper. She only told me show the maintenance pre paid packages to our mechanic before making a decision which I did. I also really love how we have the freedom to purchase the extended warranty at any time as long as it is within our manufactures warranty period, We ended up going with PPM package 4yrs under the advice of our mechanic. They were both very accommodating and pleasant to work with. Thank you Jace! Mary Rose Landowski More

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