Kristina Wong-Marcellin | Page 21

A wonderful experience! The moment I walked into Mercedes-London I was greeted with a warm smile. The lady asked how she could help and then found me an available Sales Agent The moment I walked into Mercedes-London I was greeted with a warm smile. The lady asked how she could help and then found me an available Sales Agent, Adam Stockie. Before we even started our conversation he offered me a cold beverage. I let him know what I was looking for and he promptly showed me to a couple of vehicles. No pressure sales here. He started the one I was interested in and went over all of the options. I was from out of town, he responded quickly to my email questions and we worked out a deal. A few days later I picked up the GLK and Adam went over all of the options with me in the vehicle, showing me how to use them all, etc. We left very happy. That same day I noticed that a cargo cover was missing, but being from out of town, right near closing time, we called from a local London restaurant, and Adam delivered the cargo cover to me at the restaurant. Fantastic service! He said he would follow up with me in 2 days, and he did! 10/10 service. If you want to contact me please do. PS: Kristina was awesome as well! More

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Mercedes of London Everyone was quite courteous and helpful, especially my Sales Consultant, Bill Schonauer. He really knows the Mercedes line and his intuition and ins Everyone was quite courteous and helpful, especially my Sales Consultant, Bill Schonauer. He really knows the Mercedes line and his intuition and insights about what I would like were helpful and appreciated. Bravo! More

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Review Adam was very knowleadgeable and professional. I am extremely happy with my new car. I highly recommend Adam and Mercedes London for anyone looking fo Adam was very knowleadgeable and professional. I am extremely happy with my new car. I highly recommend Adam and Mercedes London for anyone looking for a new/used car! More

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SDUENCH review My experience was very good. Adam Stockie was very knowledgeable, transparent and helpful through the entire process. He easily answered all my ques My experience was very good. Adam Stockie was very knowledgeable, transparent and helpful through the entire process. He easily answered all my questions and laid out my best options. Rob Stockie was also very attentive and made it clear he was around for any additional questions. I plan to be a customer for a long time. More

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Excellent and Friendly Service This dealership is without question the most friendly and service oriented I have ever encountered across Canada; I have lived from one coast to the o This dealership is without question the most friendly and service oriented I have ever encountered across Canada; I have lived from one coast to the other.. The 2016 GLE is my second vehicle with Adam Stockie and his customer service has been outstanding! Thank you! More

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brilliant customer service at every level. I can't say enough about this dealership. Not only was the experience buying my car the best, Adam Stockie, went out of his way to make the entire pro I can't say enough about this dealership. Not only was the experience buying my car the best, Adam Stockie, went out of his way to make the entire process effortless and seamless. Not to mention, he gave me a fair value on my trade in vehicle. I actually live less then 2 miles from another Mercedes dealership and I drove over 2 hours to come to the London location to deal with Adam and his team. If you are looking to purchase a car this is the place to go! More

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Great service Adam was great and efficient! I was very happy with the speed of the transition from getting out of my old vehicle and Into my new one. The financial Adam was great and efficient! I was very happy with the speed of the transition from getting out of my old vehicle and Into my new one. The financial (kristina Wong) was also fantastic to work with More

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A Professional, Relaxed, Detailed, Transparent Transaction. We recently purchased our second vehicle from London Mercedes Benz a new GLE 450. We have had a long relationship with the dealership service depar We recently purchased our second vehicle from London Mercedes Benz a new GLE 450. We have had a long relationship with the dealership service department and have always been well cared for. Adam Stockie was sincere, patient and professional in our dealing with him. More

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Top flight dealer service I have had a extremely stress free relationship on the sales and service side of the London dealership. Adam Skokie in sales provided expert and detai I have had a extremely stress free relationship on the sales and service side of the London dealership. Adam Skokie in sales provided expert and detailed information allowing me to make the best decision for my particular circumstance. Adam answered all the my questions, provided me with ample face time to demonstrate and explain the options, and provided door-to-door service. Kristina Wong arranged the financing of the vehicle quickly and efficiently, making it almost effortless on my end. Mike Maric has always taken care of the service on my vehicles in a conscientious and transparent manner. Mike has never failed to correspond pre- and post-service by email (my preferred method of communication) detailing the work required and the work completed. I truly appreciate the London Benz sales and service professionals for their attention to details. It will keep me coming back. More

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Purchase of pre owned C300 My wife and I went to Mercedes Benz London to look at pre owned vehicles for her because her car was coming to its end. I called Adam Stockie because My wife and I went to Mercedes Benz London to look at pre owned vehicles for her because her car was coming to its end. I called Adam Stockie because of the stellar personal service I received when I purchased my new CLA 250 and knew I could expect the same attention from him. Once again Adam was very informative and helpful with all aspects of our purchase. There was some confusion regarding the warranty on our part but both Adam and Kristina explained everything in detail and advised us based on our needs and wants. Again, stellar personal service from Adam Stockie and Kristina Wong. More

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