Kristina Wong-Marcellin | Page 20

Awesome buying Experience I leased my first Mercedes from this dealership and I was so impressed with the service after that purchase that I thought I would go back. Just as I I leased my first Mercedes from this dealership and I was so impressed with the service after that purchase that I thought I would go back. Just as I expected the customer service was excellent even tho I dealt with a different sale person. Usually you hear that dealership that sell higher end cars are all stuck up, but the staff here, work with you, and take care of you as if you are family. I guarantee you, that even the sales manager will know your name when he walks out to greet you. Couldn't get any better than that. Highly recommended! More

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Fantastic buying experience From sales to admin and pickup service was exceptional Everyone I dealt with was professional yet had the time to make the experience pleasurable not From sales to admin and pickup service was exceptional Everyone I dealt with was professional yet had the time to make the experience pleasurable not stuffy. I would definitely recommend this dealership to friends and aquintances. More

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Amazing Experience!! Think I'll be a lifer at this dealership. Had an incredible experience with Adam Stockie at Mercedes Benz London! He is very knowledgeable and made Think I'll be a lifer at this dealership. Had an incredible experience with Adam Stockie at Mercedes Benz London! He is very knowledgeable and made the process extremely easy and satisfying. Will definitely recommend to everyone! Kristina Wong was also great to deal with! Thank you again. Couldn't be happier with my 2016 GLA!!!! More

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10/10 Experience Outstanding service and would highly recommend this dealership. Everyone dealt with here was readily available to answer questions. Adam was knowlea Outstanding service and would highly recommend this dealership. Everyone dealt with here was readily available to answer questions. Adam was knowleadgable, professional and helpful from start to finish. He started the cars I was originally interested in and patiently went over all other options according to what I was looking for. He also set up a driver who was very friendly and punctual picking me up on the pick up day. Katrina in the finance department was informative offering me packages. I am extremely satisfied with my purchase experience. More

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Great experience buying at Mercedes-Benz London I dealt with Adam and Kristina. Both were excellent in their presentations and were very professional in all dealings with me. I was especially impr I dealt with Adam and Kristina. Both were excellent in their presentations and were very professional in all dealings with me. I was especially impressed with the sales manager coming over and thanking me for my business. Adam was kind, courteous and very cooperative in explaining the features of two models and taking us out in two cars for test drives. Adam was very patient in explaining and reviewing the features of the model I selected and helped me set the navigation and the cell phone. And did a terrific job reviewing all details about the car. Overall, buying from your store was a very stress free experience. And, I think Adam's demeanour contributed to my stress free experience. I would gladly recommend your store and Adam. Fred Gomes More

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Excellent from beginning to end All of the staff were very helpful and courteous from the moment we started the process. Adam did an excellent job explaining all of the features of t All of the staff were very helpful and courteous from the moment we started the process. Adam did an excellent job explaining all of the features of the car. More

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Superlative customer service, remarkable vehicle This was the finest experience I've ever had purchasing a vehicle. The process was seamless; Adam, Katrina, and Kristina all know their business cold. This was the finest experience I've ever had purchasing a vehicle. The process was seamless; Adam, Katrina, and Kristina all know their business cold. They exude quiet confidence of those who know what they are doing. They smoothed out wrinkles and made the entire transaction effortless. Adam and Katrina arranged to have us picked up at the airport. When we arrived at the dealership, all the paperwork was in order the beautiful E350 convertible we purchased was in impeccable condition and ready to go. Rob Stockie came out just before we left to say hello and wish us well. Their attention to detail was extraordinary. I have never written a review before -- for anything. But I'm compelled to do so here because of the remarkable and unprecedented customer service we received. It really was a pleasure dealing with the team at Mercedes-Benz London. We live on the east coast of Canada, but will return to London to purchase our next vehicle from Adam, Rob, Katrina, and Kristina. They are that good. Thanks to all of you! More

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First Experience with MG It was a pleasure doing business with Adam Stockie. He was kind, knowledgeable, low key but covered all the bases and did exactly what he said he woul It was a pleasure doing business with Adam Stockie. He was kind, knowledgeable, low key but covered all the bases and did exactly what he said he would do. We would absolutely go back to Adam should we purchase another vehicle. We dealt with both Kristina and Katrina Wong and they were professional, organized, clear, concise, did not pressure us but gave us the 'facts'. If we could rate all three of these people higher than a 5/5 we would. Thank you all. More

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Friendly and knowledgeable service. Everyone I dealt with was friendly and knowledgeable. The experience was fun and relaxed. I never felt rushed or pressured in any way. Guidance thr Everyone I dealt with was friendly and knowledgeable. The experience was fun and relaxed. I never felt rushed or pressured in any way. Guidance through the various bells and whistles of my new car was easy to follow and thorough. There was a nice team feeling between the various staff who served me. More

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Wonderful Experience Adam helped me find the perfect car Adam Is a very good salesman. Good at listening and finding out what really works for the customer. As this is my first Mercedes he took a lot of ti Adam Is a very good salesman. Good at listening and finding out what really works for the customer. As this is my first Mercedes he took a lot of time explaining everything about the car and how it operates. I felt really comfortable with the car right away. I feel confident that I made the right decision to work with Adam Stockie and Finch Auto Group More

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