Kevin Brooks | Page 15

Recall fix Had a blown power steering hose and turned out it was a recall. Dealt with Kevin Brooks and he was professional and courteous. He was able to get the Had a blown power steering hose and turned out it was a recall. Dealt with Kevin Brooks and he was professional and courteous. He was able to get the vehicle in the same day and had us rolling sooner than I even expected. Great customer service experience. This goes a long way in this industry. Thanks for all the help! More

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Fast service , down two yet kevin brooks did 110% service Kevin Brooks did 110% Multy task and made chrestview look great and more. Very helpful and great interaction. Proactive with all customers at hand w Kevin Brooks did 110% Multy task and made chrestview look great and more. Very helpful and great interaction. Proactive with all customers at hand with two other team members down . Treated each customer with great team work and assistance from the back of great Tex's support from macanics More

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Quick and easy Got my oil changed and tires balenced was super fast and staff was super nice and helpful ! Even made sure i got my name entered for a milloion dollar Got my oil changed and tires balenced was super fast and staff was super nice and helpful ! Even made sure i got my name entered for a milloion dollar draw 😉 More

by Redheartedangel Verified Customer Verified Customer

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Tyler howat Tyler was very nice and helpful and answered all my questions polity I would recommend customers go to him as he is polite and patient Tyler was very nice and helpful and answered all my questions polity I would recommend customers go to him as he is polite and patient More

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Bought a brand new ram 2500 Went in and dealt with sales and was almost painless. On the spot I was given options that suited what I was interested in and within the afternoon a Went in and dealt with sales and was almost painless. On the spot I was given options that suited what I was interested in and within the afternoon a trade in deal was done and I drove my new truck home that night. Only down side is the service provided after I purchased the truck. Both service employes and the manager were extremely difficult and were not cooperative to my needs and concerns. As someone who works in a similar industry customer satisfaction is a priority and is something that crestveiws service department needs work on. More

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"Amazing service, just like every time I come here." Ever since I first started going to this dealership a couple years ago, I have never been disappointed or let down with the service they provide. I kn Ever since I first started going to this dealership a couple years ago, I have never been disappointed or let down with the service they provide. I know that I can always count on the staff and employees to go above and beyond. It seems like every time I come here, the service just seems to get better and better. Would definitely give this a 10/10! More

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Many visits, never satisfied the customer service at the service centre of the dealership is the worst, the men are incredibly rude and terrible an answering and returning calls. the customer service at the service centre of the dealership is the worst, the men are incredibly rude and terrible an answering and returning calls. Went to get a major squeak fixed, suggested the remove the seat to tighten and grease the fixtures, and had to bring my vehicle back two more times before they did what was suggested. Totally inconsiderate of the customers time and going without a vehicle for 3 days. After going back to get the doors painted, I expected to go home in my vehicle after not having it for 5 days only to receive it completely dusty and with hand prints on paint all over the interior fabric and seats. Brought the problem to the attention of the auto body department, got it "recleaned" to see that the interior was still filthy. After speaking to the detailing department manager, I was only offered a free cleaning where I would need to leave my vehicle again for 2 days. No apology, just a card and a glare. Completely unprofessional. Going through for an oil change, the oil drain door was broken off and I was not informed about the issue until I went to a different location for my next oil change. After getting my bumper replaced, all of the screws securing the bumper to the frame fell off, leaving my bumper to hang off of my vehicle. Wouldn't recommend this place to anyone, including to purchase. These people are unprofessional, inconsiderate of the customers and lazy with their work. More

by CASSIE Verified Customer Verified Customer

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Warranty worj I had to bring my new vehicle in for Warranty engine work just prior to a long trip to the United States. They were able to diagnose the problem and I had to bring my new vehicle in for Warranty engine work just prior to a long trip to the United States. They were able to diagnose the problem and fix on very short notice More

by KEVBOW Verified Customer Verified Customer

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Recall and warranty work. Had warranty work and a couple recalls done. Great service done in a timely fashion. Very painless trip to the hospital. Will continue to get my servi Had warranty work and a couple recalls done. Great service done in a timely fashion. Very painless trip to the hospital. Will continue to get my service work done here. Thanks guys and gals. More

by tlw Verified Customer Verified Customer

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Oil Change Every time I go in for an oil change (express lane) it seems I have to argue to get "just an oil change". Each time they try to push the add-ons and Every time I go in for an oil change (express lane) it seems I have to argue to get "just an oil change". Each time they try to push the add-ons and try to tell me that I have these additives. I take very good care of my vehicles with regular oil changes at 5000 klm and all the other required servicing. Gord and his crew (Kevin, Ryan) are great to deal with. It is the express land I struggle with. More

by 2012 Ram Verified Customer Verified Customer

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