Kevin Brooks | Page 14

Excellent customer care Kevin and the service team at Crestview were very helpful today. I was surprised that they were able to fit a repair in last minute. When I arrived Kevin and the service team at Crestview were very helpful today. I was surprised that they were able to fit a repair in last minute. When I arrived to pick up my vehicle, the staff at the service desk were friendly and knowledgeable. More

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Excellent Dealership Very courteous, patient , friendly and very knowledgeable. I`d recommended Kevin and the staff that were associated with my vehicle . I`ve dealt with Very courteous, patient , friendly and very knowledgeable. I`d recommended Kevin and the staff that were associated with my vehicle . I`ve dealt with dealers such as Delarye ( Nissan ) and Crestview is many times better. More

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Amazing Our experience was amazing. All staff we dealt with were all very friendly and welcoming. Got our vehicle fixed and back to us same day. Great service Our experience was amazing. All staff we dealt with were all very friendly and welcoming. Got our vehicle fixed and back to us same day. Great service More

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Great Service!!! First time at Crestview Chrysler Dodge. Great Service from both Harpreet and Kevin. Both were very helpful and friendly, Answered all my questions. First time at Crestview Chrysler Dodge. Great Service from both Harpreet and Kevin. Both were very helpful and friendly, Answered all my questions. Thank You. More

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Excellent! It was a great experience, I always go to Kevin and he tells me exactly what I need to have done. He calls before going through with work that I am u It was a great experience, I always go to Kevin and he tells me exactly what I need to have done. He calls before going through with work that I am unaware of that needs to be done as well. Great to work with! More

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Easyy Wanted to take my Jeep to the dealership that I bought it at to get a few things checked out. I called on Wednesday and they said "Yes, of course, no Wanted to take my Jeep to the dealership that I bought it at to get a few things checked out. I called on Wednesday and they said "Yes, of course, no problem, come in first thing Friday." Came in and they said that because my Jeep was under warranty that me coming in was a waste of time because they couldn't do anything if they found anything wrong since they weren't a Chrysler dealership. Seven AM me was not pleased and complained that the employee on the phone . Thankfully they gave me Kevin's number at Crestview Chrysler. I'm so glad they did. Kevin was knowledgeable, efficient, and very friendly. Since they needed to order in a part, I did have to come back the following Friday to get it fixed. That being said, my Jeep was ready in no time. I got a shuttle to and from work downtown. Bonus: they waved the labor fee. Got my Jeep fixed for free! Will come back again; no question. More

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Always above and beyond Getting your vehicle services is almost never something you actually WANT to do. These folks, however, have established such a fine reputation, that Getting your vehicle services is almost never something you actually WANT to do. These folks, however, have established such a fine reputation, that I almost look forward to a visit for service. My experience of Kevin Brooks, in particular, needs expansion. Kevin is simply the best service representative I have ever dealt with. He is personable, knowledgeable, empathetic, and likely the main reason I continually return to this shop when service is needed and why I will likely come to Crestview for all future vehicle purchases and subsequent maintenance. Special notice this time should also go to the Service Foreman, Troy and technician, Leo(?) who took extra time to listen to my issues and gave me exemplary service. It was greatly appreciated. More

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First service visit This was my first trip to the dealer after the purchase of my new vehicle and the service department was most accommodating. Dropping off my car was This was my first trip to the dealer after the purchase of my new vehicle and the service department was most accommodating. Dropping off my car was quick, the shuttle driver, Ken Schmidt, provides excellent service and knows this city really well. Picking it up from the service advisor, Kevin Brooks, was also very pleasant. Keep up the good work both of you although it is unlikely that either of you needs a reminder. More

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Outstanding service department! I brought in my vehicle after an unfortunate accident and Kevin answered all of our questions and concerns in such a friendly manner. He got it back o I brought in my vehicle after an unfortunate accident and Kevin answered all of our questions and concerns in such a friendly manner. He got it back out on the road in no time. Great service and piece of mind from extremely friendly people. The experience couldn't have gone any smoother. Will definitely be returning when in need. More

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vehicle inspection and service Had my truck in for a service and inspection before warranty ran out. They did an excellent job. Service writer Kevin Brooks is great and mechanic Had my truck in for a service and inspection before warranty ran out. They did an excellent job. Service writer Kevin Brooks is great and mechanic Troy is excellent. Everything was good and would have given a five star but I supplied the oil for the service and they didn't use mine and put their own in. It was written on the service order but I guess some one didn't read it that well More

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