My love for cars started at age 11. Dad told me then, "You need to know how to check your own oil and change a tire!" I learned...and even changed my own brakes...once! I bring a Customer Service background which I thoroughly enjoy as well. Combining my two loves, and working with the amazing Team at Turpin Kia has been a dream come true. I look forward to speaking to you when you book your next Service! :o)
Read moreDealership Experience
8 yrs, 3 mos
Industry Experience
24 yrs, 3 mos
Specialties & Trainings
Customer Service Consultant
Mechanial Claims Adjuster (2001-2005)
42 Reviews
Write a Review42 Reviews of Karen Clouter
November 08, 2024
We had an excellent experience dealing with Turpin Kia. The staff were courteous and knowledgeable, returned calls, and kept appointments. We were able to test drive the vehicle as we felt we needed to. The staff were courteous and knowledgeable, returned calls, and kept appointments. We were able to test drive the vehicle as we felt we needed to. The sales process was pressure free. We expected to have to wait for several months, but we had our car within six weeks. We have already recommended Turpin Kia to everyone who has asked where we bought our car. More
Other Employees Tagged: Andre Smith, Andrea Cunningham, Vicki Huang, Justin Morin-Wilson , Victor Street
November 01, 2024
honest and friendly staff. The entire team treats you fairly and with respect. I feel like a friend going to this dealership rather than just a customer. if there is an iss The entire team treats you fairly and with respect. I feel like a friend going to this dealership rather than just a customer. if there is an issue they work with you to resolve it and always follow-up to make cerain you are satisfied. More
Other Employees Tagged: Fern Turpin, Mike Peters, Andre Smith, Andrea Cunningham, Vicki Huang , Victor in service is always helpful and smiling
September 06, 2024
Turpin has an Incredibly helpful, knowledgable, and attentive sales staff. Andrea especially made sure that we were able to buy the car we wanted, navigating an often challenging process of buying an E attentive sales staff. Andrea especially made sure that we were able to buy the car we wanted, navigating an often challenging process of buying an EV when rare and desirable EVs were arriving pre-sold. She has a good sense of humour and a solid knowledge base. Highly recommended. They have an even more incredible service department. How often do you see the owner sitting and working right in the service department. The quality of Turpin’s service staff is the primary reason we continue to buy Kias. More
Other Employees Tagged: Fern Turpin, Andre Smith, Andrea Cunningham, Vicki Huang
August 16, 2024
Not only does this dealership make uou feel welcome but also part of the KIA family! also part of the KIA family! More
Other Employees Tagged: Andre Smith, Andrea Cunningham, Vicki Huang
May 18, 2024
I need to express my heartfelt THANK YOU to Fern, André Smith (Sales Mgr), Mike Peters (Sales), Andrea and Vicki, at Turpin Kia, in Carleton Place. Their understanding and assistance, when my car died last Smith (Sales Mgr), Mike Peters (Sales), Andrea and Vicki, at Turpin Kia, in Carleton Place. Their understanding and assistance, when my car died last Thursday night (when I was leaving for Toronto, then Cambridge, Hamilton, and Niagara, the next day) was unbelievable. I can not recommend a more Community oriented, personally supportive group of people. They are the best team, and I am really thankful that they are the dealer I use. They made sure I was set for the trip and also ensured that I got the best deal with a great replacement car for the following week. I am very grateful for Turpin Kia !!! I would recommend them, hands down, as the best dealership!! More
Other Employees Tagged: Fern Turpin, Mike Peters, Andre Smith, Andrea Cunningham, Vicki Huang , Victor, Service
May 13, 2024
This is my second vehicle from Turpin Kia and Andre was amazing! The service from all the staff was awesome as always and would definitely return! amazing! The service from all the staff was awesome as always and would definitely return! More
Other Employees Tagged: Fern Turpin, Mike Peters, Andre Smith, Andrea Cunningham, Vicki Huang
August 29, 2023
Just an amazing place where work awesome people. Love my experience at Turpin Kia. The place where I would like to come back. Thank you guys. Love my experience at Turpin Kia. The place where I would like to come back. Thank you guys. More
Other Employees Tagged: Fern Turpin, Mike Peters, Andre Smith, Andrea Cunningham, Vicki Huang , Chris Burritt
April 29, 2023
Honest,friendly,caring. dealership. excellent service.. They take the time to explain everything. Extremely happy with my new car.. Andrea is the best. dealership. excellent service.. They take the time to explain everything. Extremely happy with my new car.. Andrea is the best. More
Other Employees Tagged: Fern Turpin, Mike Peters, Andre Smith, Andrea Cunningham , Chris Burritt, Victor Street
March 23, 2023
I have been a loyal customer for 5 years, my initial visit was a panic as my car was out of commission and the team worked with me positively in every way possible! Now 5 years later I have purchased tw visit was a panic as my car was out of commission and the team worked with me positively in every way possible! Now 5 years later I have purchased two vehicles from them and they have become like family! I recommend them to everyone I come across and will never go to another dealership! Thanks for being most knowledgeable, courteous, respectful, funny people that each and every one of you are! More
Other Employees Tagged: Fern Turpin, Mike Peters, Andre Smith, Andrea Cunningham , Chris Burritt, Murray Gilmour, Terry Koeslag, Victor
February 23, 2023
Both Andrea Cunningham and Andre Smith were a pleasure to deal with throughout the purchase process. They were able to promptly respond to and questions or concerns that we raised. The dealership has a small deal with throughout the purchase process. They were able to promptly respond to and questions or concerns that we raised. The dealership has a small town feel to it where all the employees are friendly and are keen to try and assist in getting you into the right vehicle that meets your needs. Overall, a pleasant buying experience. More
Other Employees Tagged: Fern Turpin, Andre Smith, Andrea Cunningham , Chris Burritt, Murray Gilmour, Terry Koeslag